Safe didn't work. Not much of an issue on this occasion as only stayed one night but would be a problem for a longer stay. Could use a smaller bedside light as could only have main lights on.

Room was enormous!

Stayed in May 2024

Our door keys stopped working an hour before check out at 2pm, so we were unable to get back into our room to collect our bags to check out. Was soon fixed by the lovely staff but meant an additional trip down to reception which was frustrating.

Lovely place. Excellent location for boarding our cruise ship. Staff were very friendly and super helpful. The cafe was a great place to chill with fab coffee and food. The cheese and spinach toastie was delicious. Our room was surprisingly spacious for 4 of us and had everything we needed, very comfortable. A short walk into the centre of town to all the shops and eating places. Highly recommended, would definitely stay again.

Stayed in May 2024

None

We were in a room which had a wonderful view of the Park and such a quiet serene location. Had everything we needed for a one night stay, plus convenient walk to Old Town part of Southampton

Stayed in May 2024

Location was good as it was a short walk from the port. The room was clean with good facilities and the bed was very comfy.

Stayed in April 2024

Unfortunately, we weren't able to get a twin room, as requested. The staff were very helpful and provided an extra duvet though.

Location - close to the cruise port. Staff were friendly and helpful. We were able to check-in at the time we indicated that we would arrive. Appreciated the kitchenette and proximity to a grocery store. Cool vibe!

Stayed in May 2024

TV was on the blink a bit but really didn't stay awake long enough to care :) Staff were friendly enough to discuss issue and did their best based on the time so while it was a bit of a pain it was dealt with in a timely manor. Got it going in the end with a little bit of technical know how :)

Really nice staff, informative and explained how everything worked. Was surprised at the food options available especially for us vegos really nice snacks! Coffee was an added bonus and it looked like those that were having breaky were enjoying themselves. Nice and easy to get to, comfy bed, very large room with kitchenette. Kind of quirky but I like that. Full kudos to the team at Room2 Southampton.

Stayed in April 2024

TV didn't work properly. Staff were great and did offer room change.

Nice big room. Great happy hour. Friendly and helpful staff. Very quiet.

Stayed in April 2024

View out the window a bit boring , but didn’t alter our view as will be returning again . No milk in our room on arrival , but asked at reception and she gave us fresh cravendale milk , was sorted quickly .

Clean, modern, bright. Near restaurants.

Stayed in April 2024

The check in counter was a little unclear, when you walk in the front doors there is a cafe where you say you are checking in... but there was no one there at first and it wasnt clear if we were in the right place!

It was in a great location, easy to walk around to the sights of Southampton and cruise ship terminal across the street. Also a great mature green space right across the street. It had a great fun and unique vibe, clean, modern, funky and vibrant! Comfortable beds, well appointed kitchen, large bathrooms, good lighting and blackout curtains.

Stayed in May 2024

Good location for exploring Southampton, near cafes and restaurants, comfortable access to the cruise ports! Coffee cafe and a variety of purchasable snacks, as well as a kitchenette in the room were attractive plusses. Helpful, welcoming staff!

Stayed in April 2024

Drain odour in bathroom….

Location to ship terminal, very nice room, Master Loft, close proximity to the Town Centre, nice ambience…..:happy to recommend 👍

Stayed in April 2024

We never found the heating control nothing on the information card wasa bit cold in the morning.

It was OK my partner enjoyed it personally I'd prefer toast and marmalade.

Stayed in April 2024

Nothing

It was a very nice place to stay that was close to getting on the cruise ship we had booked.

Stayed in April 2024

We liked the late check out, although we left very early, the radio was on with some nice jazz in the room when I arrived. Spotlessly clean, good service, highly recommended.

Stayed in April 2024

Only having 2 twin rooms

Clean spacious

Stayed in April 2024

We reserved twin bed. They didn't have it, so they gave us another room free of charge! How cool is that? This hotel really cares for their guests and they show this every moment. We definitely recommend!

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

Nothing it was perfect

All the staff was lovely, especially Juila when we arrived!! Such a relaxed atmosphere as soon as you step into the place. We had the loft room, which we all thought was amazing.

Stayed in April 2024

Car parking space sizes, breakfast, no main restaurant.

Style, Facilities, Staff, Location.

Stayed in April 2024

Staff really friendly Room was clean, new, with good furniture and well isolated Position is really good I'll defenitively recomend this hotel

Stayed in April 2024

Smell of weed coming from other rooms in the hotel, considering it's a no smoking hotel . Very strong even give my wife a headache

Spacious modern rooms

Stayed in March 2024

The sofa is desperately in need of a deep cleaning it was covered in bodily fluids of an adult nature. It was so disgusting I refused to sit on it.

Check out at 2pm was ideal Staff very friendly Quiet location, great before a cruise!

Stayed in March 2024

We didn't have a nice view. Just carpark and side street. Website shows gardens.

Staff so friendly and helpful. Made you feel at home. Large room and laundry on site. Common area welcoming and inviting.

Stayed in March 2024

The room exceeded our expectations. We had picked the most affordable option but it was still very spacious. Staff were lovely as well, special shout out to Joanna who checked us in.

Stayed in March 2024