9 St James's Terrace, Nottingham, NG1 6FW, United Kingdom
#37 of 41 hotels in Nottingham
Guests' ChoiceBased on 293 hotel reviews
6.7Cleanliness
8.2
Comfort
7.8
Location
8.5
Facilities
7.0
Staff
7.0
Value for money
7.0
Free WiFi
6.7
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End of dialog contentReviewed: 16 September 2024
Tony
United KingdomRoom was clean, facilities were sufficient for my needs.
Stayed in September 2024
Reviewed: 10 September 2024
Tahmina
United KingdomWhen I arrived there, the manager was drunk and he started shouting at me. I was very scared and straight went out. Then I called the landline number and asked them to send another staff. I had to wait for another staff to take the keys. I was scared of the drunk manager almost all the time during my stay there.
The room was clean and value for money
Stayed in September 2024
Reviewed: 5 September 2024
Alison
United KingdomWas difficult to find when we first got there
Nice clean room and on a good location
Stayed in September 2024
Reviewed: 27 July 2024
Lee
GermanyPlease read all extra info on check in timings
Stayed in July 2024
Reviewed: 17 July 2024
Sam
United KingdomLocation
Stayed in July 2024
Reviewed: 8 July 2024
Richard
United Kingdomshower you had to hold the shower head so didn’t shower in the morning
not alot
Stayed in July 2024
Reviewed: 16 June 2024
Matthew
United KingdomThe WiFi was terrible.
Great budget hotel. Easy check in, accommodating staff.
Stayed in June 2024
Reviewed: 12 June 2024
Blerim
United KingdomDue to not reception staff availability, you had to choose a time slot for some one to came and give you keys of the room. For those who drive to Nottingham, if there is a traffic on a way in and you loos the time slot, you will need to re-arrange it.
The Room was Clean and spacious. There was coffee and tea in the room.
Stayed in June 2024
Reviewed: 8 June 2024
Andrew
United KingdomThe property is at the top of a hill, and then stairs up to second floor. May be not suitable for some people with physical difficulties.
Room was very clean, and good value for money, in my opinion.
Stayed in June 2024
Reviewed: 13 May 2024
Chris
United KingdomQuite Noisy at night to be expected also can hear other people in the building, to be expected as an old place. £20 To park your car overnight bit excessive tbh.
Very close to the centre and the castle. Spacious room, felt secure. Clean I'd stay again
Stayed in May 2024
Reviewed: 11 May 2024
Kirsty
United KingdomThe room was a little dated and bed a bit uncomfortable but for one night stay it was good place.
I like the location of the property was close to everything we needed. Was clean and tidy. The staff member was polite and helpful.
Stayed in April 2024
Reviewed: 9 May 2024
Alex
United KingdomThe booking.com detailsfor this accommodation states parking available. This is true but it costs £20 per night by card or £15 per night for cash. (I do not understand why there's a difference).Anyway I made alternative arrangements. The details are misleading
Room was very clean. Everything worked. Tea/coffee/milk provided
Stayed in May 2024
Reviewed: 7 May 2024
Donna
United KingdomNothing perfect for our requirements
Didn’t realise that it was a separate bathroom on booking but it didn’t impact on our stay great room and location for us
Stayed in May 2024
Reviewed: 25 March 2024
Valentina
United KingdomRoom cold all the time and wi fi too slow. Request £50 of deposit without notice
Good position. Room clean and cosy.
Stayed in March 2024
Reviewed: 2 March 2024
Connor
United KingdomNo hot water when showering and kettle didn’t work.
Location was great!
Stayed in March 2024
Reviewed: 14 February 2024
Tim
United KingdomI should have asked for parking advise, but got lucky with on street parking within 50m
Accurate description on web site, ,very clean, well stocked tea/coffee with kettle, surprisingly quiet given its central location, breakfast in Weatherspoons, a few minutes away, was brilliant, simple check in
Stayed in February 2024
Reviewed: 12 February 2024
Michele
United KingdomNo flexibility in relation to the check in time. Informed on my way to the area for work that I need to arrive by 9pm as that's when staff leave. If I arrive after 9pm I have a fee of £20 to pay. Informed Staff that I would be travelling from outside Walsall after an even appointment. Very stressful to arrive by 9pm ( No key staff service). Stood at entrance with door open whilst Staff explained the expectation of the stay. Then and there handed paperwork stating the £40 deposit required from the same bank card for any damage. Will be reimbursed but no clarity on the specific time (up to 5 days I believe) Informed Camera's all round. Did ask if any provision to access wifi and space to hold an online meeting after check out time(10am). No provision. Even though clients check out they might need to stay in the area( Room only) Informed about the toilet system (toilet incinerator) which makes a lot of noise once flushed for a significant period of time. Staff very impatient. Even when I tried the keys in the front door, with difficulty the staff open the door from inside suddenly causing discomfort/shock to self.
The Location
Stayed in February 2024
Reviewed: 5 February 2024
Katie
United KingdomBathroom not in our room
Decor, comfort, location
Stayed in February 2024
Reviewed: 11 January 2024
Wendy
United KingdomN/a
Convenient location to the castle & city centre shopping. The accommodation was very clean & tidy and excellent value for money
Stayed in January 2024
Reviewed: 6 January 2024
Elise
United KingdomThe staff took a £100 block on my credit card which I didn’t realise till I got there, it wasn’t a problem but would have been nice to know before I got there as it took 15/20 mins and we had plans as soon as we got into Nottingham.
Location was perfect, bed was comfy and everything was neat and tidy.
Stayed in December 2023
Reviewed: 22 December 2023
Gary
United KingdomShower was broken
Decent location and good value
Stayed in December 2023
Reviewed: 19 December 2023
June
United KingdomThe booking and check in process is very long winded and difficult. I booked using a card for a joint account but because it had my husbands name on it, I had to request a refund and then pay again, with the card in my name. The security deposit was £80 (or £50 per room if we wanted to pay separately) and I wasn’t allowed to use contactless, insisted on chip and pin for security reasons which I didn’t understand.
The property was clean and very well situated.
Stayed in December 2023
Reviewed: 12 December 2023
Marie
United KingdomRoom a little small and no ensure a private bathroom,
Very clean. Fantastic location, good value for money
Stayed in December 2023
Reviewed: 6 December 2023
Mick
UKNo parking being asked for another 100quid in case something is damaged no staff window in room didn't open radiator on full
Location was probably the only good thing
Stayed in December 2023
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