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Reviews of Riviera Lodge Hotel 4 stars

Croft Road, Torquay, TQ2 5UE, United Kingdom

#3 of 46 hotels in Torquay

Guests' Choice

Review score

Based on 644 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.2

  • Facilities

    9.5

  • Staff

    9.8

  • Value for money

    9.3

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 23 June 2024

    10
    Perfect base to explore Torquay - clean and tidy with great facilities and friendly staff!
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We had an issue with the toilet where it was leaking and making our bathroom floor wet around the base which in turn made the carpet between the bedroom and the bathroom slightly wet. We only noticed this when it was alerted to us by housekeeping. The owners explained that this was out of their depth and they were going to call a plumber in as soon as possible. Me and my partner weren’t too bothered about this as we only had a couple of nights left at this point but you could tell how genuine and apologetic the staff were about this issue. It wasn’t resolved before we checked out but I have no doubt that it will be swiftly fixed and sorted as soon as possible by the team. Not a criticism just something to note.

    The staff were so friendly, they couldn’t do enough for me and my partner. When we arrived check in was so smooth and check out was even easier. The room was standard but clean and had everything that we needed for our stay, the staff gave us fresh water and clean towels everyday during housekeeping in our room. We made use of the facilities which included an outdoor pool that was very clean, a bar which was stocked with every drink, the outside area which was perfect for reading by the pool on a sunny lounger to relax in the afternoon and we even used the hot tub which we booked in the evening in our last night - it was super relaxing and seated in its own private area by the pool surrounded by plants and flowers. The hotel was in a great location, only a 10 minute walk into Torquay town centre which was full of shops and cafes/restaurants and a 5 minute walk to the nearest sea front and pier which was again loaded with restaurants and bars. The hotel was just the perfect location for us as we used it as a base to explore the town and for us to be able to come back to relax in at the end of the day.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The breakfasts were perfect choice very good, service first class would recommend this hotel to anyone staying in Torquay

    Stayed in June 2024

  • Reviewed: 22 June 2024

    10
    Excellent pleasurable stay.
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 5 nights
    • Submitted via mobile

    There was nothing we did not like.

    Lovely very well kept hotel. An absolute pleasure to stay.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    10
    Good few day staff very attentive food good over all very good.
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Good location very clean and modern

    Very nice a good eye for detail staff excellent nothing to much trouble

    Stayed in June 2024

  • Reviewed: 18 June 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Compact Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was clean and comfortable, I was concerned it would be too small as listed as compact but whilst is was cozy it was in no way cramped or uncomfortable. Just a standard double, all the usually facilities and a compact but clean bathroom. I could not fault the hotel, great attentive staff. We were welcome by the owner but most of our stay were served by Felix their son. He was fantastic and couldn’t have been more helpful. Breakfast staff were friendly and accommodating and the breakfast ordering system was great. Some of our party had to be out early on one of the days and they happily arranged for staff to come in early and feed them. Rooms were clean so housekeeping are great too!

    Stayed in June 2024

  • Reviewed: 15 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing we didn’t like

    Everything , this property was perfect . The hotel is in an excellent location and the property was very well furnished with comfortable bedrooms and everywhere was spotlessly clean. There was a swimming pool and hot tub too which was an added bonus. Breakfast was great with a good choice and the hospitality was first class from the owners who couldn’t do enough for you . A fantastic hotel we will definitely be returning.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    10
    Amazing, very well kept, we were well looked after, lovely owners.
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Absolutely amazing staff, so attentive. The building and the rooms were amazing, so comfortable. Lovely old fashioned common areas that were very well kept and clean. Breakfast included was a really nice touch, range of options.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    Super B&B, with the addition of a hot tub and pool! We will be back!
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The helpful and friendly nature of the staff- nothing was too much! The pool and hot tub were open from breakfast to when the bar closed in the evening.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    Relaxing stay
    • Leisure trip
    • Couple
    • Compact Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    N/a

    Everything, loved the relaxing atmosphere. Will love to return in the future

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Enjoyed it very much!
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel, Great location and staff were great.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    Perfect location,perfect B&B, five stars !!
    • Leisure trip
    • Group
    • Compact Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Perfect B&B Staff where lovely and polite Definitely will be staying here the next time we visit

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very clean & well organised thou out are Warm & welcoming stay pool & gardens lovely, breakfast to a high standard, definitely stay again & recommend to friends & family

    Stayed in June 2024

  • Reviewed: 28 May 2024

    10
    The Hotel by far is the best we have stayed in. Fabulous owners, food, ambience, and location to everything in Torquay
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!

    Everything!

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Amazing hotel and service!!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Everything was amazing, there is absolutely nothing negative I can say about our time away. Thank you so much again for everything!

    This was a very last minute booking but the hotel was so lovely. The staff were very warm and welcoming from the very moment we had arrived. Nothing was too big of an ask and they delivered in every aspect. The room was very lovely and homely, it was immaculate with luxuries provided. The breakfast service was lovely, ensuring our needs were met. The service was spot on! On our last day we had slept through breakfast, and as they noticed we weren’t there, they had offered us a little snack bag to take away with us for the journey. This touch was so lovely, and I have never seen service like this in any other hotel I’ve stayed at. A special thanks to John, Nicki and Felix, you guys had made our stay extra special. We really appreciated the hospitality you guys have offered. Due to that, we will definitely be coming back again!! ⭐️⭐️⭐️⭐️⭐️

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    A first rate choice for a stay in Torquay.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Parking is challenging.

    The hotel has been tastefully decorated and furnished with some style. The owner was very attentive and obliging. One of the best hotels I’ve stayed at in Torquay. Even managed a swim in the lovely pool.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Amazing stay , staff couldn’t do enough for you
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing no complaints at all

    Spotless, extremely friendly and helpful staff and superb facilities, swimming pool and hot tub amazing

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    A luxurious stay at an affordable rate. I would thoroughly recommend RivieraLodge .
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing not to like .

    Location was great for Torquay with free off road parking. The facilities met all our needs and more, with the pool a real treat. The staff were amazing as was their breakfast.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    A little Gem in Torquay, beautiful and interesting decor, sparkling clean, the great heated pool and hot tub was fabulo
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Fabulous decor, sparkling clean ✨ fantastic service and breakfast was amazing.

    Extremely friendly and helpfull hosts nikki and John

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were excellent, and the service was excellent, and your main office. Very very good. An absolute cleanliness.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    A true testament to the Owners, property and facilities A*****
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There is not a single thing not to like. Faultless.

    Absolutely everything. A truly welcoming experience that is much rarer to experience nowadays. The owners and staff are as good as it gets, we would whole heartedly recommend to anyone. Thanks team.. We will be back

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Great Stay at the Riviera Lodge Hotel
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn't anything we didn't like!

    Everything in the hotel was perfect and we really enjoyed our stay. John and Nicki are wonderful hosts and made us feel so welcome. Our room was spotlessly clean and the quality of the bed and bedding made for a good night's sleep. The hotel itself is extremely well maintained with attractive furnishings. Breakfast was delicious!

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Exceptional
    • Couple
    • Compact Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The owners were very nice and helpful. Freshly cooked breakfast every morning. The hotel was very clean.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Lovely nice relaxing break
    • Leisure trip
    • Family with young children
    • Compact Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Lucky with beautiful weather but pool and hot tub amazing would recommend

    Stayed in May 2024

  • Reviewed: 30 October 2023

    9.0
    Business travel is not always great, however after an extremely long day, this was perfect, thanks to the friendly famil
    • Business trip
    • Solo traveller
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    A warm friendly welcome, very clean, higher standard than expected! The room was described perfectly. Lovely bar for a nice glass of wine.

    Stayed in September 2023

Showing 1 – 25

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