Good value for money, decent breakfast and very friendly staff.

Stayed in May 2024

Not didn’t like but suggestion a fan even with windows open it was still very warm

If you want 5 star pay 5 star prices if you want clean practical book riverside everything you need including breakfast and parking

Stayed in May 2024

Parking is tight if the hotel is busy, but staff were aiding with parking logistics. The hotel is basic but was exactly what my son and I wanted from an adventure weekend hotel booking( just somewhere to sleep that was reasonably priced) The water temperature fluctuates when other guests use the water at the same time, fine for an adult but would say it's a hazard for younger children.

Really clean establishment and all of the staff were helpful and pleasant, especially with my son. Electric charging for my car was simple and easy.

Stayed in May 2024

Registration No. of car could have been easily recorded on arrival to save problems with trying to trace car ownership should anyone be unfortunately blocked in.

Not Appicable

Stayed in April 2024

Completely satisfied

Excellent breakfast,

Stayed in April 2024

It’s a little tired and in need of an update.

Good location, comfortable and cheap.

Stayed in April 2024

Apart from the current stupid 20 MPH speed limit, to often in the wrong places, which is nothing to do with the hotel. The hotel was just what we needed so apart from the common lack of chairs in the room we have no issues to report.

The staff were very friendly helpful and welcoming. The room was warm and comfortable and the bed was comfortable. The facilities are as good as the 'big named' innsand suffer from the same issue of too litle furniture for comfort. One always has to break their back sitting on the bed. The surprise was the free breakfats which was a full english and was excellent. I had enough bacon and toast for a toasted bacon sandwich at lunchtime. Brilliant. Finally, there is free parking at the back of the hotel.

Stayed in April 2024

Personally I struggle to sleep with noise so cars, humming and music from downstairs irritated me. Also not the hotels fault but noisy guests…probably my own fault for forgetting my ear plugs really 🫣 Regardless I’d stay again!

Easy to find, great location, restaurants close by, super lovely staff, nice enough room basic but with the essentials needed (towels, hairdryer, kettle and tea) and a super decent shower!

Stayed in April 2024

Good location on the edge of town.

Stayed in April 2024

Good location. Very friendly staff good breakfast. Good value for money

Stayed in April 2024

No issues at all all good brilliant hel

Very comfortable friendly atmosphere very good experience the breakfast was amazing

Stayed in April 2024

excellent location, parking on site a bonus. breakfast hot and plentiful . room was on small side, toilet very snug in between shower and hot radiator.would certainly stay again, 2 mins to town.

Stayed in April 2024

Mould in the bathroom quite outdated An annoying sound possibly a generator that could be heard all night

I liked the location and the staff were friendly and the fact I had a bath and shower in my room was a pleasant surprise The breakfast was lovely Clean

Stayed in April 2024

Good location by entrance to old town. Plenty of parking. Nice quiet room with comfortable bed and a bath. Excellent breakfast. Kind, helpful staff allowed us to leave the car in the car park for two nights.

Stayed in April 2024

Only downside was our room was right at the top of the stairs and bed was against the inside wall so we could hear everyone walking up and down the corridor quite early in the morning. Perhaps the bed could be moved against a different wall... wouldn't be a problem if you go to bed late and wake up early but we were attempting to sleep in which was a bit tricky.

Staff were really friendly, huge bedroom and bathroom. Very comfortable. Private car park. Amazing location for exploring Monmouth. Bar downstairs is great if you want a drink or to watch sports.

Stayed in April 2024

The young waitress needs a little more training and perhaps not to be as forgetful as she was, but I'm sure she will improve quickly

Breakfast was very tasty and plenty of it The breakfast room was bright and clean The family room was very spacious The location is excellent The front of desk staff were very friendly and helpful It was a bonus to have a car park

Stayed in April 2024

No complaints, great value. Would definitely stay again

The guy at reception was friendly, bar staff and entertainment was good.. Nice big breakfast.

Stayed in March 2024

The two single beds were rather small.

Check-in easy Room quite spacious Breakfast excellent Staff brilliant

Stayed in April 2024

Great location , good free parking. The whole place was warm, they certainly don’t scrimp on the heating. Our room was big and very clean, the bed was sooooooo comfortable. Convenient for drinks as the bar is downstairs. We booked breakfast and I’m so glad we did, it was piping hot and totally delicious. Nothing was too much trouble, we really had a great stay.

Stayed in April 2024

N/A

The rooms are basic but clean and comfortable. The staff were amazing, friendly and helpful. Breakfast was exceptionally good.

Stayed in April 2024

Bed was two singles put together and uncomfortable.

Nice room, more spacious than we expected. I love that you can open the windows. Location was brilliant. Staff were friendly and helpful.

Stayed in March 2024

Lovely comfortable room. Very friendly helpful staff. Excellent location. We had theatre tickets, so it was a 10 minute walk to the theatre, which was ideal. All round very satisfied.

Stayed in March 2024

I’m not sure why there are so many negatives about this place excellent central location , yes it’s a bit dated but apart from that it’s great value for money

Stayed in March 2024

Nothing we didn't like.

Relaxed atmosphere. Excellent breakfast. Friendly & helpful staff. The location is ideal to explore Monmouth which has a number of interesting shops. We will definitely return.

Stayed in March 2024