Thought breakfast should have been served till 10am

Breakfast ok location goid

Stayed in June 2024

Friendly place, with fantastic view o FF the Malverns

Stayed in June 2024

nothing

The shower was really powerful, bed comfy, great view

Stayed in June 2024

Real lack of staff at times. no one on reception on arrival, busy afternoon - mix up with food order( although it was rectified) tables not cleared when other guests left. Again at breakfast, No staff around, found breakfast room only 1 member of staff on duty initially. Wasn’t that busy but slow service & having to ask/find staff. Continental option basic, cooked was ok. Bedrooms all a bit dated, very creamy floorboards!

Great location.

Stayed in June 2024

Lack of furniture in the rooms. No drawers just a hanging rail

Fab location and a lovely beer garden

Stayed in June 2024

The shower was over the bath, and a grab rail would be useful to help with getting in & out, as nothing to hold on to except the small rack for holding shower gels etc.

Bed was very comfortable and I had a good night's sleep. Breakfast was superb, and I was also in a large group booked in for lunch, which turned out to be very good value, with the meal, drinks and service all perfect. Special thanks to Lauren who looked after me at breakfast, and all of us at lunch!

Stayed in June 2024

Décor was a little tired but considering the cost of the room it was still good value. The cooked breakfast was tasty enough but could have been a lot warmer. It was barely tepid. The sausages were cooked but had no colour to them. The bacon rashers were lovely and thick but only just cooked and the mushrooms were virtually raw so I didn't eat these. The beans were also lukewarm!

The view was stunning. Set up in the hills overlooking the valley towards the Welsh Hills. perfect location for those wanting to walk Cleeve Hill. The staff were very friendly and extremely helpful when we asked about buses into Cheltenham as we didn't want to take the car

Stayed in June 2024

The view from the garden room was lovely, the staff were all friendly and helpful. The food was excellent, really enjoyed my two night stay at the Rising Sun.

Stayed in June 2024

Manager was not available once when we needed him, maybe was busy... Otherwise, good staff....

Excellent location, can go for a hike near the hotel itself. Free parking. Clean rooms

Stayed in May 2024

Breakfast not quite to the standard of the evening meals

Superb location with fantastic views. Great pub food and bar atmosphere, lovely helpful staff (especially Lauren, so proactive).

Stayed in May 2024

The room view was the kitchen extraction plant on the roof. There was no hand pulled draft beer available.

The view from the Hotel was excellent, Breakfast was ok, room was comfortable and refills were left in a bag by the door when I left a do not disturb sign on the door. Access to Cleeve Hill was from the back of the hotel which was half way up the hill.

Stayed in May 2024

Parking was a bit hit and miss, but we managed to find a space on what was clearly a very busy Saturday night

Absolutely superb location - the views from the terraced beer garden and our room were amazing. The room was spotless with a very comfortable bed and ample supplies of tea, coffee and milk etc. We used the restaurant for our evening meal and both really enjoyed the food and service. Breakfast was in another room with double aspects views across the valley. We could easily see why you have become licenced to conduct Wedding Ceremonies and have more than enough rooms to deal with a Wedding party. We were attending an event at Prescott Hill Climb which was about 11 minutes drive away - Perfect.

Stayed in May 2024

The restaurant food was excellent and very good value for quality fayre. The views are breathtaking and all the staff were happily helpful. Recommended.

Stayed in May 2024

Early breakfast opportunity would have been welcomed.

Stayed in May 2024

Location and comfort, friendly staff.

Stayed in May 2024

Not many areas for comfort after dinner

Good food and beer and comfortable rooms, nice breakfast choices

Stayed in May 2024

More selection at breakfast

Breakfast average,

Stayed in May 2024

I didn't have a USB charging socket in my room, but my father did in his. Very minor fault, certainly didn't spoil the break!

Beautiful setting, rooms really comfy. Staff were all so friendly and helpful which always helps make anyones stay a nicer experience.

Stayed in May 2024

The dinner wasn't that great, and not really much to do there

Loved the breakfast and the location

Stayed in May 2024

View

Stayed in April 2024

Only thing that let it down was very uncomfortable bed - springs had collapsed and sunk mid way

The hotel was clean, staff very friendly and good location

Stayed in May 2024

A little more attention needed to the room decoration.

The hot breakfast was good.

Stayed in May 2024

N

Location, breakfast, very helpful staff

Stayed in May 2024

Room was average

Nice bar and restaurant area with nice food

Stayed in May 2024