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Reviews of Residence Inn by Marriott Slough 4 stars

3 William Street, Slough, SL1 1GZ, United Kingdom

#2 of 12 hotels in Slough

Guests' Choice

Review score

Based on 413 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.5

  • Facilities

    9.0

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 16 September 2024

    9.0
    Modern, good staff, nice location
    • Business trip
    • Solo traveller
    • Studio with 1 Queen
    • Stayed 6 nights

    Breakfast may include more variety.

    Hotel was clean and modern. Jim's restaurant was good for dinner. Staff was really professional and they showed great interests. Rooms are big and modern, you have all the equipment beyond a hotel like coffee machine etc. Location was nice if you need to travel somewhere else.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    10
    Good place, would come back again x
    • Leisure trip
    • Couple
    • Studio with 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    Weird entrance at night, my friend has barely got in

    clean, beautiful, close to London

    Stayed in July 2024

  • Reviewed: 5 September 2024

    9.0
    Would definitely stay again, great value for money.
    • Leisure trip
    • Couple
    • Studio with 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    Parking a bit difficult.

    Spacious, immaculately clean.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    10
    Gorgeous studio hotel.rpom
    • Leisure trip
    • Family with young children
    • Studio with 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    I loved everything about the room and location .. If I had to nitpick the signs weren't very clear where the entrance to the hotel was .. I walled past it a few times trying to see where the aim door was

    The studio room was perfect for my needs as I needed access to a fridge and basic cooling facilities.. The room was clean , modern and still very new I loved it and would recommend coming here.. the location is convenient for shops restaurants and a huge Tesco 5 mins away

    Stayed in August 2024

  • Reviewed: 31 August 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Studio with 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    Location and staff were very friendly

    Stayed in August 2024

  • Reviewed: 30 August 2024

    9.0
    Really convenient location for this well equipped hotel.
    • Leisure trip
    • Couple
    • Studio with 1 Queen
    • Stayed 3 nights

    Not so much a dislike as it would be useful to know in advance the rather unusual layout. The modern block has two entrances and it wasnt initially clear that you needed to take the left hand one to access the lift to the reception which is on the 9th floor. We initially got it wrong but helpful staff opened an interconnecting door to the lift lobby without our going back out to the street - obviously we werent the first to get it wrong! Restaurant menu was a bit loaded with spicy options but quality and service was good.

    Really convenient location as it was easy walk from station which gave us easy transport options for both Windsor and Central London. Very good buffet breakfast. Though we didnt make full use of the studio kitchenette facility, these would have been good for a longer stay. Good and prompt service for a dinner in restaurant.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One Bedroom King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nice and clean! And very comfortable!

    Stayed in August 2024

  • Reviewed: 19 August 2024

    10
    The best hotel we have stayed at in Slough.
    • Leisure trip
    • Couple
    • Studio with 1 Queen
    • Stayed 1 night

    Parking can be a little difficult.

    Room was great. Included a well stocked kitchenette with everything we needed. Service was excellent. Thais in reception was brilliant. Friendly, professional and efficient. She speedily solved a problem for us and was a pleasure to deal with.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    9.0
    Good stay and worth the price
    • Leisure trip
    • Family with young children
    • Studio with 1 Queen
    • Stayed 3 nights

    - no email sent prior to check in telling us that reception is on the 9th floor, that key cards don't work after 7 pm- you need to use the intercom to get buzzed in and only one elevator goes directly yo the 8th floor laundry room (unless you get a key card provisioned for that floor)- they did not even mention all this upon check in. - Cleaning done the first few days was great but last few days of the stay, they did less than the bare minimum and didn't sweep the floor. - no power plug point in the bathroom for the hair dryer, just electric shavers, had to dry my hair using the point near the entrance door- really not ideal - water spills onto the floor and out the bathroom door, while showering, there is no sliding door, just a glass pane adjacent to the shower - bathroom gets really stuffy as the extractor was not working. The technician came and took a look at it and was kind enough to leave a note and explain the issue, but it eventually was not resolved. - there is a door connecting most of the rooms, so if you end up next to very noisy residents, you will not be able to sleep

    I stayed here for a week with my mother and had the suite with the Kitchen booked. This is a fairly new hotel, i believe it was completed in 2023, so a lot of the amenities have not been used. From checking into our room to the breakfast every morning (included in the room rate) to the service from the staff was great. The Railway Station is 10 min walk and bus stations across the road, incase you want to plan your excursions, this is great. There are lots of eateries and grocery places where you can buy food items if you want to make your own meals.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    10
    Excellent Stay at a Highly Recommended Hotel
    • Leisure trip
    • Solo traveller
    • Studio with 1 Queen
    • Stayed 7 nights

    Despite the positive aspects, there were a few areas that I found disappointing. The lighting in the room was inadequate, creating a dim and somewhat uncomfortable atmosphere. The breakfast offered limited options, which I found surprising for a hotel of this caliber. Another issue was the lack of a proper drop-off area in front of the hotel due to a bus lane, which caused several inconveniences with Uber drivers; the hotel should consider establishing a designated area for taxis and rideshare services. Additionally, the television in my room was not functioning, and the internet connection was occasionally slow, which impacted my overall experience.

    Firstly, I must commend the reception staff, especially Ms. Tais, who is the kindest person I encountered not only in the hotel but throughout my entire stay in London. She was incredibly helpful, consistently kind, and always greeted me with a warm smile. The room itself was another highlight; it was spacious, well-equipped with all the necessary facilities, and even exceeded my expectations in some areas. Additionally, I was very pleased with the coffee machines and the wide variety of coffee options available, which added a delightful touch to my stay.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Studio with 1 Queen
    • Stayed 4 nights

    Very comfortable and well equipped rooms. Tais was very helpful at check in

    Stayed in August 2024

  • Reviewed: 16 August 2024

    8.0
    Bon hôtel, mais n’avait pas d’eau chaude…
    • Leisure trip
    • Family with young children
    • One Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No hot water in the room and no discussion as compensation in the hottest day in the year when you need a shower… Parking not clear and not on site. Matelas need changing.

    Decor of the place was nice.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One Bedroom King Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast is excellent to start off the day. Great hotel amenities with cooking facilities ideal for family with kids.

    Stayed in August 2024

  • Reviewed: 29 July 2024

    8.0
    Would recommend and would use again
    • Leisure trip
    • Couple
    • Studio with 1 Queen
    • Stayed 2 nights

    Tv didn't work right and whilst we did ask was not able to be fixed. Restaurant ok, but lacked choice on the menu and sadly a lot of very unruly children made the evening not very pleasant.

    Very spacious and comfortable room. Quiet and clean. Facilities were great within the room. Location for what we needed was great, right by the train station. Friendly staff. breakfast great choice.

    Stayed in June 2024

  • Reviewed: 18 July 2024

    9.0
    Great place for proximity to train station and high street, great choice for family stays!
    • Leisure trip
    • Family with young children
    • One Bedroom King Suite with Sofa Bed
    • Stayed 4 nights

    While reception at the top floor is great with the view, it can be a bit confusing when you first arrive. However, Moxy reception was very helpful with directions.

    Front desk was welcoming and accommodating when we arrived well before check-in with loads of luggage. Loved the room layouts and amenities provided and that breakfast was included. Was able to do laundry and younger guests could play PlayStation upon request. Location is excellent for nearby railway access and the high street which were high priority for our trip. Would absolutely stay again!

    Stayed in July 2024

  • Reviewed: 15 July 2024

    10
    Exquisite
    • Leisure trip
    • Couple
    • Studio with 1 Queen
    • Stayed 2 nights
    • Submitted via mobile

    Nothing negative at all

    Free car parking near location, staff were fantastic, easy to locate, exceptionally clean and tidy. Near train station and large Tesco. Train to central London in 30-35 minutes.

    Stayed in July 2024

  • Reviewed: 11 July 2024

    10
    Super location just outside London
    • Leisure trip
    • Family with young children
    • One Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Great location, super clean, good choice of breakfast, friendly staff.

    Stayed in July 2024

  • Reviewed: 6 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio with 1 Queen
    • Stayed 2 nights

    Nothing

    Very clean, modern, great little gym Friendly, helpful staff

    Stayed in July 2024

  • Reviewed: 4 June 2024

    8.0
    Good but did run out of soap in the shower and toilet paper because of no weekend servicing
    • Leisure trip
    • Couple
    • Studio with 1 Queen
    • Stayed 4 nights

    No housekeeping on the weekend

    Breakfast excellent

    Stayed in June 2024

  • Reviewed: 20 May 2024

    8.0
    An overnight stay to support a visit to Windsor. Hotel was clean & modern with very friendly staff. Only real downsi
    • Leisure trip
    • Family with young children
    • One Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No parking adjacent to hotel.

    Modern & well set out.

    Stayed in April 2024

  • Reviewed: 8 May 2024

    10
    Very good
    • Leisure trip
    • Couple
    • Studio with 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    No

    Modern facilities, nice staff

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Great stay relaxing
    • Leisure trip
    • Group
    • Studio with 1 Queen
    • Stayed 2 nights
    • Submitted via mobile

    Parking in a bit of a dark area if you going back to the hotel late in the evening.

    Great breakfast very good choice

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Fantastic clean hotel
    • Leisure trip
    • Couple
    • Studio with 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very clean, big rooms and comfortable

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Studio with 1 Queen
    • Stayed 3 nights
    • Submitted via mobile

    They collect and share personal data and I can't reject ,but was forced to sign documents to allow

    Stayed in April 2024

Showing 1 – 25

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