Bowling Green Rd, Thatcham, Newbury, RG18 3RP, United Kingdom
#13 of 16 hotels in Newbury
Guests' ChoiceBased on 810 hotel reviews
7.7Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
8.0
Staff
8.6
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 26 September 2024
Cathryn
United KingdomLift out of order. Steam room out of order. Sauna very small, had to wait. Pool loungers old & uncomfortable. Swimming pool ceiling paint peeling all over. My ensuite bathroom ceiling peeling room 105. The heating overall was a bit too hot. Sofa cushions uncomfortable need replacing.
The room was excellent, very spacious & bed very comfortable, it was handy to have a sofa, safe & fridge. Main hotel areas very modern & well kept. Friendly welcome & helpful.
Stayed in September 2024
Reviewed: 25 September 2024
Michael
United KingdomNo wi-fi in room, lifts did not work.
Good value with room , breakfast and use of Spa.
Stayed in September 2024
Reviewed: 23 September 2024
Danielle
Hotel a bit old fashioned decor wise My room was boiling hot (fan was provided but made little difference)
Spa facilities were great My room was huge
Stayed in September 2024
Reviewed: 23 September 2024
Stewart
United KingdomRoom Temperature around the the hotel was uncomfortable at times.
Friendly staff. Great Breakfast.
Stayed in September 2024
Reviewed: 23 September 2024
Varsha
United KingdomSteam room not working. Tired decor and damp smelling carpets in hallway.
Lovely location.
Stayed in August 2024
Reviewed: 23 September 2024
Cheryl
United KingdomNo lift available it was out of service Delivered someone else’s bag to my room So had to walk down 3 flights and get the correct bag
Close to the races
Stayed in September 2024
Reviewed: 22 September 2024
Keith
United KingdomNothing
Staff very helpful giving us a room on ground floor as lift out of service, used swimming pool which was very good, food at restaurant was also of a very good standard, overall enjoyable stay and good value for money.
Stayed in September 2024
Reviewed: 22 September 2024
Keith
United KingdomThe wi fi drops in and out and the lift is still not fixed
The leisure facilities are appreciated and the room size is great.
Stayed in September 2024
Reviewed: 22 September 2024
Waldie
United KingdomThe ground-floor balcony area of room 15
Dining and bar
Stayed in September 2024
Reviewed: 21 September 2024
D
United KingdomHotel was rather sterile, could do with being a little more homely
Clean, comfortable and well appointed
Stayed in September 2024
Reviewed: 21 September 2024
Roy
United KingdomNothing
Food was very good and a nice bed
Stayed in August 2024
Reviewed: 20 September 2024
Paul
United KingdomNo water in room
Pool was a good size
Stayed in September 2024
Reviewed: 20 September 2024
Ian
United KingdomIdeal for a one night stay for business!
Ideal for a one night stay for business!
Stayed in September 2024
Reviewed: 19 September 2024
Anna-kaisa
FinlandNothing to complain about, only shame that steam room was not working at the time.
The hotel had clearly been renovated recently and everything seemed new. Very cosy setting and big room.
Stayed in September 2024
Reviewed: 18 September 2024
Andrew
United KingdomThe set dinner menu if on half board was very limited. Nothing with ordinary potato/mash and vegetables. Mostly with chips or french fries. No option of marmalade at breakfast, just a choice of 3 jams and honey.
Very friendly service. Liked the various public lounges/sitting areas. Good size bedroom with separate sitting area for watching TV. Very large pool.
Stayed in September 2024
Reviewed: 17 September 2024
Kelly
United KingdomHotel a bit souless
Spacious room, clean and tidy. Good breaksfast. Helpful and friendly staff.
Stayed in June 2024
Reviewed: 16 September 2024
Nigel
United KingdomToilet was noisy No heating in room radiator did not work I reported it to reception- they said they would inform maintenance but nothing was done so my wife slept fully clothed. Maybe we were just unlucky with the room
Good value Clean Good location
Stayed in September 2024
Reviewed: 16 September 2024
Natalie
United KingdomThat we didn't stay longer
The hotel overall was well decorated and clean, staff were very friendly and helpful. Our room was a a really good size, the spa facilities were great it makes a change to have something like this included with the price, we enjoyed using them.
Stayed in September 2024
Reviewed: 16 September 2024
Elias
United Kingdomlift and steam room not working.
Room
Stayed in September 2024
Reviewed: 16 September 2024
Hayley
United KingdomBreakfast wasn’t the same quality as the other times we had ate in the restaurant.
Was clean and tidy throughout. Facilities were good. Lots of free parking
Stayed in September 2024
Reviewed: 15 September 2024
Bonnie
United KingdomUnatentive waiting staff. No-one to make Irish coffee, which was on the menu. Lift been out of order for many months. Tired decor. Lots of cob webs. Steam room out of order. Ceilings could do with a paint. Lockers could be free.
Value for money
Stayed in September 2024
Reviewed: 15 September 2024
Lorraine
United KingdomTwo annoying things. Lift was broken and we were on 2nd floor. Apparently been like that for a while. We diid get help carrying up our stuff which was good. Most annoying no mirror anywhere in the bedroom near a plug to dry my hair. They provided a hairdryer but no where to use it. Only 2 plugs sockets in room
The property was exactly what we needed. Staff great excellent breakfast and nice room
Stayed in September 2024
Reviewed: 14 September 2024
Pammy
United KingdomGreat on the desk/front. To help me to see my room and up to my bags in, thank you.
Stayed in September 2024
Reviewed: 14 September 2024
Martin
United KingdomNo dark beer
Parking , quiet location , pool
Stayed in September 2024
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