Bowling Green Rd, Thatcham, Newbury, RG18 3RP, United Kingdom
#14 of 16 hotels in Newbury
Guests' ChoiceBased on 688 hotel reviews
7.4Cleanliness
8.2
Comfort
8.1
Location
8.2
Facilities
7.9
Staff
8.3
Value for money
7.5
Free WiFi
8.3
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End of dialog contentReviewed: 21 June 2024
Susan
United KingdomNo Internet reception in bedroom
Stayed in June 2024
Reviewed: 20 June 2024
Stuart
United KingdomLift was goosed. No aircon in the room, which was hot as balls on the 3rd floor. Bit of a drainage smell in the bathroom. Missing buttons on the shower controls.
Staff very accommodating. One lad carried bags up the stairs, as lift was out of order. Ordered taxis for us. The barman was particularly nice trying to get wor lass in the bar, thought that was very nice of him? Not sure how the brekkies worked out on wed morn since Jim was on the sesh still after 1am 🤣
Stayed in June 2024
Reviewed: 20 June 2024
Mark
United KingdomNone
Good location. Clean and comfortable.
Stayed in June 2024
Reviewed: 19 June 2024
J
United KingdomBooked a twin room but was set up as king size. Breakfast OK, but would be nice to have fresh juice and more healthy/veggie options.
Large room with lots of natural light. Pool, jacuzzi, sauna and steam room great.
Stayed in June 2024
Reviewed: 19 June 2024
Mclintock
United KingdomIts only a small thing but, we asked for ice and the barman said they didnt have any, because the last customer was an hour and a half ago ??????? Didnt understand that at all
Room was excellent, breakfast good.
Stayed in June 2024
Reviewed: 17 June 2024
Alistair
United KingdomThere wasn't really anything not to like. Being extremely picky, maybe HD tv and a sports channel or 2, but I am aware it isn't in the middle on London.
The room was a very good size, I had a sofa and a desk to work at. The bed was very comfortable and I had a very good nights sleep. I was only going to have a small breakfast but was drawn in. The hot food was very good quality and the continental had everything you would want.
Stayed in June 2024
Reviewed: 15 June 2024
David
United KingdomSo dated and all the carpets could do with a proper clean
The shower
Stayed in June 2024
Reviewed: 13 June 2024
Care
United KingdomWent for evening meal 7:30, starter arrived 7:45.Main course arrived 8:15+ = wrong meal, sent it back.Requested where was meal at 9pm, chef forgot the order.By then too late to eat a meal at 9:15 settled for a dessert Chaos really
Hotel & staff
Stayed in June 2024
Reviewed: 10 June 2024
Toni
United KingdomOutdoor seating would make a difference
Relaxing stay, nice food, very comfortable
Stayed in June 2024
Reviewed: 9 June 2024
Hemraj
United KingdomLifts not working, a bit difficult to go upstairs especially with waking problems.
Location was good, good parking.
Stayed in June 2024
Reviewed: 6 June 2024
Paula
United KingdomWe were put in a disabled room. Sliding door for bathroom was very difficult to close No light bulb in one of the bedside lights No plu in the bathroom sink
Comfortable and clean Spa facilities were good
Stayed in June 2024
Reviewed: 5 June 2024
Allison
United KingdomAll was as expected
All was good and great value for money
Stayed in May 2024
Reviewed: 3 June 2024
Alex
United KingdomDidn’t keep pastries refreshed. Coffee was ok but not great.
Good gym and sauna, boditrax equipment was great. Good eggs Royale
Stayed in June 2024
Reviewed: 1 June 2024
Mark
United KingdomA little dated in places
Comfortable, and access to the pool/gym facilities
Stayed in May 2024
Reviewed: 29 May 2024
Muriel
United KingdomLifts not working and no sign of repair .
Good location. Staff friendly. Good breakfast.
Stayed in May 2024
Reviewed: 28 May 2024
Moinni
United KingdomThe staff were mostly pleasant but they seemed a bit disorganized. On the second night, the food was a bit of a let down as we felt we were given leftovers. The night before, food was much better.
The hotel is freshly refurbished so mostly clean and fresh. The spa facilities are basic but not crowded at all so that's a bonus. The hotel is located in a very quiet area eventhough it's very close to a rather busy road. Breakfast and 1 of our dinners were very good.
Stayed in May 2024
Reviewed: 27 May 2024
Trixie
United KingdomThe bathroom, There was no handrail to hold to get into the bath for a shower, and having just had a hip replacement I had to be extremely careful.
room was ok but could have had better lighting. Breakfast was ok.
Stayed in May 2024
Reviewed: 27 May 2024
Peter
United KingdomRestaurant service very poor,40 minutes sat at table without offer of a drink or menu?,Gaveup and and went into town to eat!!
Staff friendly and helpful Room clean and tidy ,Lounge and bar very good
Stayed in May 2024
Reviewed: 27 May 2024
Paul
United Kingdom£4 for half a coke how do you justify that Just under a tenner for a glass of wine . RIPOFF breakfast was a bit disorganised but ok
Really nice hotel for the price staff were friendly room really nice . 2nd time we have stsyed here
Stayed in May 2024
Reviewed: 27 May 2024
Julie
United KingdomBreakfast Buffett
Stayed in May 2024
Reviewed: 23 May 2024
Louise
United KingdomLifts didn’t work No AC in rooms (broken) Fridge broken
Location Staff Cleanliness
Stayed in May 2024
Reviewed: 22 May 2024
Boyoko
United KingdomWell located, good parking space, good WiFi, good food, very confortable bed and pillow, had a great sleep, etc
Stayed in May 2024
Reviewed: 22 May 2024
Simon
United KingdomSalmon was a little overcooked at dinner
Breakfast good. Pool good
Stayed in May 2024
Reviewed: 20 May 2024
Tracey
United KingdomThere were various little things that needed attention, such as the remote control not working for the A/C, the lift being out of order, the loo seat being broken, a light bulb out
The room was comfortable, modern and spacious. The staff were very friendly and professional.
Stayed in May 2024
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