Needs refurbishment. Bar not inviting. Suspect it suits sport attendees on weekends at nearby stadium. Rooms either face very busy roads or look onto car park. Staff would not allow us to leave our luggage for an hour after checkout while we shopped at supermarket before taxi to next destination.

Adequate for the price paid. Close to nice park. Could walk to supermarket in 10 mins.

Stayed in June 2024

The room was very basic and tired. There was an extra charge of £10 even though we checked in at 1.30 pm. Also a extra car park charge even though we were staying at hotel. Room was literally a bed which was not brilliant. No chairs and very basic for what ended up being a £91 room. Could constantly hear furnature being moved in other rooms. I've stayed in much better hotels with quality rooms and didn't feel it was value for money.

The location was perfect for a event we were attending at the park. The receptionist was very nice

Stayed in June 2024

The matress in my room. Was too soft . Not comfortable for me

Quiet and clean facility

Stayed in June 2024

The room was grubby , stained carpet , broken light fixture over bed , dressing table scratched and marked , not enough plug sockets . I’m disabled and they only have three parking spaces for disabled , plus they don’t tell you that if you stay for more than one day you have to re-enter your registration number each time otherwise you will be charged . Plus outside all the bins had not been emptied and rubbish was all over the floor .

The beds were clean.

Stayed in June 2024

No staff in bar at night had to wait to be served.

That it was close to the city

Stayed in June 2024

The WIFI problem was an issue but given that it seems to be common problem with hotels in the area, including Birmingham is something that could be redressed.

I loved the bathroom. The professionalism of the staff is really appreciated. They deserve a BONUS!

Stayed in June 2024

Beds could do with replacing and having to pay for parking.

Good location, free Wi-Fi. Decent bar area.

Stayed in June 2024

The hotel itself is very good as we have stayed there a few times however the night colleagues were not very friendly…. The day staff were lovely and helpful

Good value for money and in perfect location

Stayed in June 2024

all good

location price

Stayed in June 2024

We were checked in to a room that had already been given to someone else and then had to relocate. My wife has limited mobility so we needed a ground floor room. Ourt second room was facing the ring roasd at a set of traffic lights. The window didn't seal and was I think, single glazed. The noise was excessive.

Close to the venue we were attending, reasonable price.

Stayed in June 2024

The mattress was not the best. It was too soft in the middle. Maybe hotel should think at changing the matrasses.

Room ready before we arrived. All facilities were made available.

Stayed in May 2024

Internet couldn't connect

It did the job of providing a bed and shower for the night

Stayed in May 2024

Sofa bed wasn't very comfortable but was manageable for one night. Buffet breakfast was ok but we had to keep waiting for it to be topped up as the serving station is very small and it was busy with the residents who had also been to the gig.

Good location for The Halls (a couple of minutes walk way). Stayed for one night with a friend for a gig. We had a triple room that was a double bed and sofa bed, so we each had our own bed. Reasonable price including breakfast. Good sized car park on site (cheap at £5 for 24 hours), although only 3 spaces left on arrival at 5pm. Reasonable breakfast.

Stayed in May 2024

Being wrongly issued with a PCN when I had paid for parking.

Very helpful and professional staff.

Stayed in May 2024

The WC made loud sounds after you flash it and felt uncomfortable hearing that sound anytime I used that.

The location of the property.

Stayed in May 2024

People parking in disabled bays and not having disabled badges meaning me and my wife had to walk further to park on the uneven and steep ground

Location

Stayed in May 2024

The room was dirty with wrappers and food still on the carpet from previous people.

Cheap and well located

Stayed in May 2024

Arrived to a dirty room and took a few hours before it was sorted

Staff were polite and helpful

Stayed in May 2024

The tv was too far away from the bed, the toilet seat was broken and one of the lights were not working.

The bed was very comfy, 3 pillows and soft blanket. Sink and shower had good temperature range

Stayed in May 2024

It's only 5 pound but it didn't state anywhere we had to pay for parking on here or the website but we move on staff didn't seem to care ( I don't blame em but it's their job to show a little service lol) don't expect much from here

It did its job for us just a 1 night stay after a concert at the University music hall which was right round the corner then in the morning a trip to football stadium for a 3 minute walk. I recommend here if you ain't bothered about noisy streets, uncaring staff and broken rooms and just want a stop off rest point For a concert or football

Stayed in May 2024

It's like was like sleeping on a marshmallow. Walls are a little thin 😉

Vending machine was alrighr

Stayed in May 2024

Costumer service on the desk

The lady on the reception desk was very rude and never seen a rude person like her. She is representing the hotel with that attitude she was nearly fighting with each question I was asking I was like I have to leave this place right now. People pay money they expecting receptions to help them very poor. The rest was fine.

Stayed in May 2024

Very basic facilities

Location

Stayed in April 2024

Breakfast very bad

24 hour’s manned

Stayed in May 2024