59 Sheen Road, Richmond Town, Richmond upon Thames, TW9 1YJ, United Kingdom
#11 of 16 hotels in Richmond upon Thames
Guests' ChoiceBased on 413 hotel reviews
8.1Cleanliness
8.6
Comfort
8.7
Location
9.0
Facilities
8.2
Staff
9.3
Value for money
8.3
Free WiFi
7.8
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End of dialog contentReviewed: 5 June 2024
Alan
United Kingdomthey forgot to issue me with towels and pub was closed until noon so I had to wait until cleaner arrived. Tried to call owner and was told pub was shut. The positives far out weigh this discrepancy
large comfortable room in a superb location. Friendly helpful staff organised free parking immediately Fridge with milk and a place to put my beer.
Stayed in June 2024
Reviewed: 4 June 2024
Deborah
AustraliaNil
This place was a little gem. The room was a great size , super warm and a very comfortable bed. There were stairs to climb to the room , which may be an issue for some people. Tea , coffee , cereal and fresh milk were provided, a great bonus. Warm shower with excellent water pressure. An easy flat walk to the station. Steve was very helpful in dealing with our lost luggage and giving us places of interest to visit. Thank you !
Stayed in April 2024
Reviewed: 30 May 2024
Mary-kay
United StatesThe shower had peeling paint on its ceiling, and due to the age of the building, there was ancient dust around the floorboards and few electrical outlets.
The staff was extremely helpful, cordial, and accommodating!
Stayed in May 2024
Reviewed: 25 May 2024
Shona
United KingdomGreat location and really friendly staff going above and beyond!
Stayed in May 2024
Reviewed: 9 May 2024
Kelly
United KingdomAll good.
Location was perfect 👌
Stayed in May 2024
Reviewed: 30 April 2024
Mirela
BulgariaSince it's a pub, it can get quite noisy until around 11 pm on Friday and Saturday nights. It wasn't an issue for us, but if you prefer an early bedtime, you should consider it.
A warm welcome from the team and a convenient location, just 5 minutes away from Richmond Station. The room was authentic and spacious, equipped with everything you need for a few nights, and the bed was comfortable. The complimentary breakfast added a lovely touch to our stay.
Stayed in April 2024
Reviewed: 20 April 2024
Paul
United KingdomBed was not the most comfortable, and probably needs new mattresses. Road noise (not much the hotel can do about this tbf) and the curse of Richmond - low flying aircraft en-route for Heathrow from 5:30am
Warm and friendly welcome from the team, Well proportioned room, with everything required for a night or two. Continental breakfast in the room was a nice touch. BIG towels. Very good food & beer in the oub downstairs
Stayed in April 2024
Reviewed: 20 April 2024
Anne
United KingdomNo electric socket by the bed for me to plug my phone in. Hot tap on bathroom sink loose. Shower had some black mould in the corners. Would have like a choice of decaf tea/coffee.
It was a perfect location for what I wanted. The bed was really comfortable and I slept well. Good choice of breakfast in the room. Room clean. Staff very friendly, polite and professional.
Stayed in April 2024
Reviewed: 15 April 2024
Sdfishlaw
United StatesNot an issue for us, but there in no elevator. Just an FYI. Also, there is usually a band in the pub below on Saturday night. It sounded like they were in our room with us. However, at the stroke of 11, on the dot, they stopped playing. Just something to consider if you need to get to bed early to make your flight the next morning.
Quaint place central to Richmond. Really wonderful staff and pub on the first floor. Room had everything we needed. Plenty of space for the three of us. Comfy bed. Good breakfast options.
Stayed in March 2024
Reviewed: 7 April 2024
Mira
United KingdomAs it's a pub it was fairly loud until around 11pm, but what can you expect staying above a pub!
Good room with lots of space. Great options in room for drinks, snacks and breakfast. Friendly staff.
Stayed in April 2024
Reviewed: 25 March 2024
Alyson
United KingdomRoom could do with TLC, very few usable plug sockets, shower rail poor
Location great
Stayed in March 2024
Reviewed: 11 March 2024
Rachel
New ZealandFood - The food was EXCELLENT. Great selection on the menu and so tasty. The Bar - Music on a Sunday was brilliant. The Venue - I would come back and stay again. Loved the location.
Stayed in March 2024
Reviewed: 1 March 2024
Rosalynn
United KingdomNo where to leave cases after check out so we had to take bags to lunch!
Location, clean, friendly.
Stayed in February 2024
Reviewed: 26 February 2024
Deborah
United KingdomWasn't entirely sure what the protocol for checking out was, but managed it easily enough when someone arrived :)
Great location close to Richmond centre, easy to find. Very cute pub with great looking food! Really friendly staff who kindly allowed me to get into the room earlier than check-in time Clean and tidy room, no issues
Stayed in February 2024
Reviewed: 17 February 2024
Davyb33
United KingdomNothing
Great location close to the centre of Richmond. Staff were excellent and when we had to stay on for an unplanned extra night they looked after us really well. Live music on all nights was superb and live sport too. Had food on the Sunday and it did not disappoint.
Stayed in January 2024
Reviewed: 17 January 2024
Kate
United KingdomRoom was cold for me as the heating didn't really work well. Too dark in the room, only have lamps. Shower facilities are old, but the price is very low, so shouldn't expect too much.
The location is perfect in Richmood and all staff are very nice and friendly. Bed was comfy too.
Stayed in January 2024
Reviewed: 14 January 2024
Caroline
United KingdomBit noisy. Not the pub’s fault about the lorries on the south circular! Everything else was great.
Proximity to station and town centre, warm cosy room, comfy bed, real milk, good shower, grab and go breakfast, thick towels, spotlessly clean.
Stayed in January 2024
Reviewed: 17 December 2023
Mel
United KingdomNice comfy room & bed. There was Milk, tea, coffee,water, yogurts, cereal, biscuits & croissants which was a lovely added touch.
Stayed in December 2023
Reviewed: 17 December 2023
Caers
United KingdomThe toilet seat was broken, there was black mould in places in the bathroom and the tap was loose on the sink.
Staff were so helpful and friendly, the pub had a lovely feel and ambience, the room was spacious and the bed really comfy. A few immediate issues with the room but these were sorted out once brought to the attention of the staff.
Stayed in December 2023
Reviewed: 13 December 2023
Jason
United KingdomIts a bit dated and noisey
The pub atmosphere
Stayed in December 2023
Reviewed: 26 November 2023
Stefano
United Kingdomit can be noisy, bit after 12am is fine
We enjoyed our stay. The room was good and the pub downstairs has a great vibe.
Stayed in November 2023
Reviewed: 21 November 2023
Eileen
IrelandFriendly staff, great location, good food, comfortable beds And a lovely bar downstairs!
Stayed in November 2023
Reviewed: 2 November 2023
Caterina
United KingdomA little noisy as it’s a busy road but I didn’t mind it.
Fridge was stocked with milk, water and yoghurt and had cereal as well.
Stayed in November 2023
Reviewed: 23 October 2023
Team
United KingdomRoom a little small for cost and not one shown in pictures. Noisy, live music until 11.30 and talking until midnight with pub still open, no problem with this but window rattled with passing taffic which is annoying.
Great location, good pub, clean and comfortable, good shower, real milk, complimentary breakfast cereals and yoghurt in room fridge.
Stayed in October 2023
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