Rue De l'Etau, Saint Helier Jersey, JE2 3WF , United Kingdom
#6 of 20 hotels in Saint Helier Jersey
Guests' ChoiceBased on 1852 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.6
Staff
8.9
Value for money
7.9
Free WiFi
8.9
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End of dialog contentReviewed: 14 June 2024
Jim
United KingdomNothing
Great location with views over the marina. Room sizes really comfortable. All staff were extremely helpful and very pleasant, they couldn’t do enough to help. Meal options in room, bar or restaurant met all our needs
Stayed in June 2024
Reviewed: 13 June 2024
Alan
United KingdomIt is a corporate hotel not a holiday hotel
Breakfast was good
Stayed in June 2024
Reviewed: 10 June 2024
Thomas
United KingdomThe rooms weren't cleaned very well and we were told (without asking) that fresh bottled water would be provided every day however we had to phone up every time we wanted this as it didn't happen. The cleaning of the rooms as a whole wasn't great.
The view from the room even without a sea view was beautiful, and the location was perfect.
Stayed in May 2024
Reviewed: 9 June 2024
Vanessa
United KingdomI got upgraded on 3rd night but standard room was dull and in serious need of an upgrade . Marks on walls chips in paintwork . It was clean but very tired , not what you expect for this price and a Radisson
Lovely location. Some of the staff are amazing and generally can’t do enough for you One of the servers was full of life and such a lovely guy. Couldn’t do enough for us and so happy in his work. Stood out from the crowd and made the stay. Premium rooms are nice .
Stayed in May 2024
Reviewed: 8 June 2024
Effimia
United KingdomLocation, view, size of room
Stayed in June 2024
Reviewed: 6 June 2024
Alex
IrelandDinner, food awful
Stayed in June 2024
Reviewed: 6 June 2024
Vincent
United KingdomBar staff still very slow
Position
Stayed in June 2024
Reviewed: 6 June 2024
Justin
United KingdomGood location and parking
Stayed in April 2024
Reviewed: 5 June 2024
Paul
GuernseyDinner was good but expensive. Great location and only a short walk into St Helier.
Stayed in May 2024
Reviewed: 3 June 2024
Amma
United KingdomLovely views, comfortable rooms. Excellent breakfast choice. Helpful staff.
Stayed in May 2024
Reviewed: 3 June 2024
Anna
United Kingdombeautiful location especially the terrace. Bedrooms were a good size.
Stayed in June 2024
Reviewed: 3 June 2024
Brian
United KingdomNothing.
Very comfortable hotel with friendly efficient staff. Excellent breakfasts and dinners. St Helier is a great base for sightseeing by bus.
Stayed in June 2024
Reviewed: 3 June 2024
Helena
United KingdomBreakfast had a large variety of delicious food and the breakfast room was large enough to accommodate guests. The room was large enough for two people and the beds were very comfy! To my needs, the location was just perfect and absolutely beautiful!
Stayed in May 2024
Reviewed: 3 June 2024
Elizabeth
United KingdomToo expensive
Location, food and staff especially Miguel he was exceptional
Stayed in June 2024
Reviewed: 2 June 2024
Ivy
United KingdomThe fridge in the room wasn’t cold but we didn’t mind as we could add ice to drinks. Very minor detail which didn’t detract from our stay.
Lovely location by the harbour in front of Elizabeth castle. Easy 10 min walk to the town centre for shops, restaurants and museums. It was useful to have the car park and there was always a space even when coming back in the evening. The room was very comfortable and housekeeping were excellent - room made up and cleaned every day and beds turned down each night. Nice touches like dressing gowns and slippers, teas and coffees, ice machine outside, complimentary water etc. Air con in the room worked well. Good selection of breakfast items and friendly staff in the restaurant. We used the pool for a swim each morning and it wasn’t crowded. Overall a really comfortable 5 night stay.
Stayed in June 2024
Reviewed: 31 May 2024
Barbara
United KingdomShower over bath which was quite narrow.
Large room. Comfortable bed.
Stayed in May 2024
Reviewed: 29 May 2024
Tracey
United KingdomBed was a little bit hard
Excellent location
Stayed in May 2024
Reviewed: 28 May 2024
Clémentine
Francethe bathrooms could be a little more modern (but are clean and well equipped) , unfortunately for us the massage parlor of the spa (which is not run directly by the hotel) was closed during our stay and I would have liked to know this before our arrival to avoid the deception (no email or infos about this) . But otherwise a great stay
clean and modern place, very efficient and nice staff , great food , the beds are very comfortable . Breakfeast time is quite long which is nice for a relax holiday . Very well located (close to the ferry and 10min by foot of the city center) . the view from the terrace on the port and the sea is very nice.
Stayed in May 2024
Reviewed: 27 May 2024
Kamlesh
United KingdomRoom service
Location
Stayed in May 2024
Reviewed: 26 May 2024
Lorraine
United KingdomLocation Helpful staff Facilities Breakfast
Stayed in May 2024
Reviewed: 26 May 2024
Elizabeth
United KingdomBar service wasn’t great
Great location, hotel very comfortable
Stayed in April 2024
Reviewed: 24 May 2024
Andrea
AustriaPerfect location between ferry terminal and central bus station, right next to the marina and opposite Elizabeth Castle. Very friendly and helpful staff, excellent breakfast with large selection from buffet as well as delicious offers on the menu. Comfortable beds and spacious, well-equipped rooms. Live music in the hotel bar on Friday night. We will definitely come again!
Stayed in May 2024
Reviewed: 22 May 2024
Karen
United KingdomExpensive bar prices
Large lounge and bedrooms. Location
Stayed in May 2024
Reviewed: 17 May 2024
Stacey
United Kingdomone of the rooms wasnt ready for the check in time
the location was good and i liked the bar area to sit and have some drinks. the gym had a lot of equipment too which was good and better than alot of hotel gyms
Stayed in May 2024
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