Meridian Gate, Bute Terrace, Cardiff, CF10 2FL, United Kingdom
#31 of 44 hotels in Cardiff
Guests' ChoiceBased on 6947 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
9.3
Facilities
8.1
Staff
8.7
Value for money
7.6
Free WiFi
7.9
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End of dialog contentReviewed: 30 July 2024
Jawahar
United Kingdom1.The view from our room. Would have been given a room with better view other than the Railway station. 2. The disposable shaving razor kept in the bathroom was found unwrapped allegedly an used one.
Location,Staff,Breakfast, Cleanliness and facilities
Stayed in July 2024
Reviewed: 30 July 2024
Gareth
United KingdomWould have parked at the hotel but it was a bit expensive.
Stayed in June 2024
Reviewed: 29 July 2024
Emma
United KingdomReceptionist didn’t acknowledge us for the first few minutes
Great location to city centre
Stayed in July 2024
Reviewed: 28 July 2024
Lucy
United KingdomThe broken lift
Prime location. Only issue was the lift wasn’t working…. It’s quite a trek up the stairs! Staff were fab!
Stayed in July 2024
Reviewed: 28 July 2024
Amal
KuwaitThe room has no sleepers , and when I asked, they told me that they dont provide for standard room , so I asked to pay for it even they didn't allowed. 😂 , while we stayed there more than a week with no sleepers, must bring sleepers with you ..
Good location, comfortable bed , good service, thanks for front desk Abigail and her smile it's helped me when I was sick .
Stayed in July 2024
Reviewed: 28 July 2024
Nicola
United KingdomGreat location
Stayed in June 2024
Reviewed: 27 July 2024
Paul
United KingdomThe bath had only a limited area which provided a grip for feet when showering.Immediately you stepped back you were on a very slippery surface.As a 76 year old I felt nervous.I suggest a mat should be available to prevent a fall.
Room was a good size.Breakfast choice was excellent.Location was very good.
Stayed in July 2024
Reviewed: 26 July 2024
Amanda
United KingdomNothing
Breakfast was very good. Room was large, comfortable and clean. Hotel location easy for train
Stayed in June 2024
Reviewed: 26 July 2024
Sadia
United KingdomBody wash was beside the basin/ sink ,not in the shower and not reachable during shower .idk how to use it from the shower .moisturiser was in the shower area (!?)
Big Room ,excellent location, comfy bed
Stayed in June 2024
Reviewed: 26 July 2024
Paul
United KingdomPaint peeling under windows, few carpet stains and bench seating in bar area quite cracked and ripped
So convenient for Cardiff city centre
Stayed in July 2024
Reviewed: 24 July 2024
Karen
United KingdomCan’t reserve parking online. First come first served is not helpful. Can’t see if it’s full until it’s too late to choose an alternative. Backing out onto a city centre 3 lane road was dangerous.
Location was ideal. Breakfast was excellent. But very pricey. Staff were friendly.
Stayed in July 2024
Reviewed: 24 July 2024
Michael
United KingdomStaffing in restaurant in evening was not good, although food was good.
Hotel was clean and tidy. Excellent check in reception staff. Great location within walking distance of railway station and all city centre shops
Stayed in July 2024
Reviewed: 23 July 2024
David
United KingdomThe fire alarm 2;15 am
The fire role call and staff awareness, very good
Stayed in July 2024
Reviewed: 22 July 2024
Samson
KenyaI did not like the idea of being woken up at 03.00 am by false fire alarm I feel the management should make it a point of testing fire alarm system to avoid such instances. This was my worst experience in my life.
The room was very good but I feel seniours should be given an option of a hard mattress. The breakfast was excellent, and the location is perfect. The staff were courteous and helpful and prompt always.
Stayed in July 2024
Reviewed: 22 July 2024
Charles
Kenyafire drill was woken two days by fire alarm
Breakfast was very good I liked the room location was great
Stayed in July 2024
Reviewed: 22 July 2024
Patrick
United KingdomKey fob problem which I was told was due to my key fob being near to my phone so had to get it reactivated twice.
Location was perfect for the Cardiff Nightlife and within easy walking distance of the train station and across the road for shops. Our room with bright, spacious with a 180 view of Cardiff from the bedroom full length windows. The bathroom was large with quality complimentary shower and shampoo products. The breakfast was fantastic and excellent value for money.
Stayed in July 2024
Reviewed: 21 July 2024
Kenny
United KingdomBed not very comfortable
Great location, very clean and modern design. Good size room. Breakfast was incredible.
Stayed in July 2024
Reviewed: 21 July 2024
Brian
United KingdomRoom very bare and characterless. Shower screen didn’t fit and leaked all over bathroom aircon didn’t cool room effectively, breakfast plentiful but very bland and all elements lacked flavour
Location good efficient check in staff friendly
Stayed in July 2024
Reviewed: 20 July 2024
Philip
United KingdomBed a little hard, nut OK. Parking quite tight, but did get a space.
Friendly. Good location
Stayed in July 2024
Reviewed: 20 July 2024
Joanne
United KingdomCould have been a comfy chair in room.
Spacious room
Stayed in July 2024
Reviewed: 18 July 2024
C
United KingdomStaff requested we move from our seats in reception so they could pander to other guests who were shouting and being disrutive. £25 over night parking fee.
Great size room and bathroom. Twin beds right next to eachother, thought they'd be spaced apart more. Facilities were great, and very central location.
Stayed in July 2024
Reviewed: 17 July 2024
Matt
United KingdomCheck in space was under whelming
Room was modern and up to date.
Stayed in July 2024
Reviewed: 17 July 2024
Andrew
United KingdomA bottle of water in fridge would of been nice.
Location and rooms superb.
Stayed in July 2024
Reviewed: 16 July 2024
Amy
United KingdomVery clean. Rooms are well equipped
Stayed in July 2024
Reviewed: 16 July 2024
Steven
United KingdomRoom was very basic and poorly furnished,something sticky in a drawer,stains on the carpet and walls - bed was very uncomfortable and pillows very thing so not the best sleep. Lighting was poor in room. Parking under the hotel was very expensive and very very cramped.
Location was great and staff were really kind and positive
Stayed in June 2024
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