48 Queensborough Terrace, Bayswater, Westminster Borough, London, W2 3SJ, United Kingdom
#943 of 1,017 hotels in London
Guests' ChoiceBased on 5001 hotel reviews
5.8Cleanliness
6.3
Comfort
6.3
Location
8.4
Facilities
6.0
Staff
7.3
Value for money
6.3
Free WiFi
7.5
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End of dialog contentReviewed: 7 February 2024
Gayda
TurkeyThe room is really small. We booked one double bed and one single bed and the single bed we got was a sofa bed and it was not comfortable. There was not a toilet brush in the bathroom.
Great location, great breakfast, friendly and helpful staff.
Stayed in February 2024
Reviewed: 5 February 2024
Chukwuemelie
United Kingdomroom was ok
Stayed in January 2024
Reviewed: 31 January 2024
Gobinath
IndiaComfy bed, clean toilets
Stayed in December 2023
Reviewed: 27 January 2024
Karen
IrelandPlease read above.
I did not like the overly bright, non-atmospheric fluorescent light in our "family" sized basement room. The bathroom was more cozier than the rest of our space. Not worth €1100 for two large beds and bathroom in a basement for 4 nights!.
Stayed in December 2023
Reviewed: 24 January 2024
Adele
United KingdomToo Hot in the room, No shower gel Provided
Cleanliness, Staff
Stayed in January 2024
Reviewed: 24 January 2024
Adele
United KingdomVery hot overnight, heater was kept at the maximum. Temperature and despite lowering the power it would be still be very hot. Shower gel not provided
Great location well Connected To central London. Staff super helpful and friendly
Stayed in January 2024
Reviewed: 23 January 2024
Leo
United KingdomThe walls are extremely thin and we was able to hear other rooms conversations at night. The doors in the corridor would slam against our room wall and echo at night. The TV woke us up twice making some random sound at 4am each time. I believe this was due to something being in the DVD draw and would start whirling around. The floors in the corridor would have random 'holes' under the carpet like the flooring was going, as well as not being the most up to date and old looking walkways.
the location is only a short walk to 2 underground stations. hotel is also situated across the road from the park and a nice coffee shop. The beds were comfy for the price of the hotel and we got some good sleep whilst there.
Stayed in January 2024
Reviewed: 22 January 2024
Tugay
TurkeyTv was broken. Shower head was not pressurized.
I like location and free detox water.
Stayed in January 2024
Reviewed: 22 January 2024
Lucas
United KingdomThe key card stopped working randomly so that needed to be fixed. The rolling beds kept moving and were annoying
Location is what you’re paying for, easy access to Hyde park and the Underground within a few minutes.
Stayed in January 2024
Reviewed: 15 January 2024
Nacchiappan
United KingdomThere was a very strong bleach smell in the room
It was fairly clean in the room
Stayed in January 2024
Reviewed: 13 January 2024
Daniela
United KingdomReception can be improved
Location was good.
Stayed in December 2023
Reviewed: 13 January 2024
Daniela
United KingdomOver all was good. Thank you.
Stayed in December 2023
Reviewed: 9 January 2024
Yvette
South AfricaRoom is far too small. Bathroom is extremely small - very difficult to get in and out of the small shower which is too close to the loo and basin
Location is good. Very central
Stayed in January 2024
Reviewed: 8 January 2024
Tom
AustraliaHad no windows
Had basement room, no mention of this when booking, Room with no windows
Stayed in January 2024
Reviewed: 7 January 2024
Adeyera
United KingdomNo fridge,no microwave
Just there
Stayed in January 2024
Reviewed: 4 January 2024
Κωνσταντινοσ
GreeceThe hotel is comprised of more that one "buildings", which communicate in various corridors. Some rooms are in perfect shape (newly renovated), some are in DREADFUL condition (mould on walls, dirty & torn carpeting, with duct-tape to hold parts of the air-condition in place etc). If you get one of the latter ones.. good luck!! (both "good" and "bad" rooms where in the same category/price). Night receptionists are only there to exist - they are not able (or probably willing) to help with any requests whatsoever.
breakfast was good, location was excellent (2 tube stations of zone-1 for access to 3 different tube lines, at 3 minutes walk) . Now about the rooms: We boked two rooms. One of the rooms I had was in perfect shape (although too small at 9sq.m. , and the window overlooking a wall 1 meter away - making light tough to reach inside), one was not (see bellow). Daytime staff where reasonably communicative, and helped when needed.
Stayed in December 2023
Reviewed: 1 January 2024
De
NetherlandsSmall rooms, things not working
Schoon
Stayed in January 2024
Reviewed: 28 December 2023
John
United KingdomN/a
Stayed in December 2023
Reviewed: 23 December 2023
Blessing
NigeriaThe room was small
The location
Stayed in October 2023
Reviewed: 22 December 2023
Felix
United KingdomHowever booked a triple room with a double bed and a single bed yet ended up only having a double bed and a rock hard armchair to sleep on which was very disappointing. Not possible to get a good nights sleep on such a hard armchair and is not an adequate replacement for a bed.
Staff were very nice and hotel room was clean and tidy. Location was great.
Stayed in December 2023
Reviewed: 20 December 2023
Mark
United KingdomAC not working properly very hot No toilet brush Carpet flooring so stinky. ( smells like urine ) Staff not helpful at all when we complaint about the AC. They have said no maintenance at night to fix it.
Nice reception but poor rooms
Stayed in December 2023
Reviewed: 17 December 2023
Meryam
SwedenSo near to the subway and busstations. cleaning every day with new towels. So friendly staff.
Stayed in December 2023
Reviewed: 15 December 2023
Malcolm
MaltaUnfortunately the room had no window and I think to be fair customers shall be advised upon booking or maybe even provide more information of the available rooms.
The hotel is situated in a very good location just 3 mins away from the tube. Staff were very friendly and room was very clean including the bathroom.
Stayed in December 2023
Reviewed: 13 December 2023
Harrison
AustraliaCheck in was difficult and abit disorderly but was sorted out either way time.
Perfect location to learn London and get around on the underground via Queensway station. Right next to hyde park perfect for running
Stayed in December 2023
Reviewed: 12 December 2023
Michela
GermanyI got lost to find my room because it’s like a maze. But it’s ok . The room was a bit small for 2 people but we were there only for sleeping so was ok . The toilet is renew it. The window was broken and I couldn’t open it . Anyway in the complex was a good stay
The Hotel is in a perfect central area located.
Stayed in November 2023
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