Fire alarm at 4.30am

Location and ease of self check in

Stayed in June 2024

The room we had was small. The bed seemed smaller than a standard double. The format of the room wasn't great. The one side bed was pushed against the wall, so you could only get out of the bed on one side. Not great for two people sharing the bed.

Brilliant location Clean Staff were nice to speak to.

Stayed in June 2024

One side of the bed was against the wall, so we had to climb over each other to get in & out of bed.

The hotel is in a great location to explore Belfast. The breakfast room was clean & well stocked with all you'd need for a continental breakfast & you help yourself whatever you want.

Stayed in May 2024

Breakfast. No veggies. I don't like heavily processed bread and other pastries that are bought in plastic bags. Should be fresh from bakery.

Room normal, comfy bed. All in order.

Stayed in June 2024

I would have liked to have been informed that the reception closes at 9pm while I still could cancel the booking. I was told exactly after the booking could not be cancelled, despite.receiving multiple.emails from the hotel in the days before regarding celebration packages and other offers I did not care about. This was very inconvenient. Also, the fire alarm went off St 4.30 in the morning and we discovered there was no member of staff in the building at all, not even sleeping. Someone arrived a good 15 minutes later (after the fire brigade) and in the meantime we were.asked by a disembodied voice through a ring device to call the reception number so that they could.instruct someone on how to switch off the alarm. This all felt very unsafe.

Perfect location for Ulster university. Modern rooms with a nice continental breakfast served in the kitchen at the same floor. Good value for money for central Belfast.

Stayed in June 2024

Room was a little small with double bed jammed against wall which made it awkward for wall side person to access in/out

Location in Cathedral Qtr was very good. Simple walking access everywhere. Restaurants in St Anne Sq were v. good. Breakfast kitchen worked well.

Stayed in June 2024

More pillows are needed for the room v. Disappointed that there was only two pillows

Location was excellent . Check in was fast . Staff all friendly

Stayed in June 2024

I know it is supposed to be summer time, however I think the bed linen, blanket were a bit thin to my liking considering the crap weather in UK these days.

Location, coffee machine in the breakfast room. Bathroom and shower area.

Stayed in June 2024

The corridors felt more like a hostel than a hotel. I felt it was overpriced for what it was.

It was a great location, opposite the cathedral and very close to the rest of town/within walking distance of the Titanic quarter etc. Staff were lovely and friendly, rooms were very clean and breakfast was a decent selection of pastries and fruit.

Stayed in June 2024

Very noisy on the Saturday evening, hen party making lots of noise until 4am, no night manager controlling this which is poor and disrespectful for other guests.

Nice location and friendly staff.

Stayed in June 2024

the heater in the room doesn't heat up well and it times off regularly so you need to turn it on and on again; the kitchen where breakfast is served is tiny so breakfast time can be crammed; the room we stayed faces a door so noises can be heard clearly when people come and go

in downtown so easy to get around; breakfast included was delicious and sufficient

Stayed in March 2024

All good, nothing wrong

Great location, friendly staff and very comfortable bed

Stayed in June 2024

Bed was fitted in an alcove ….it was a little short for my 6ft 3in husband.

Clean and simple room. Great continental breakfast in the kitchen. Super location.

Stayed in June 2024

Expensive for the really basic room.

Great location

Stayed in June 2024

Location was good and easy to locate. Accessible to shops and transport.

Stayed in June 2024

We had a room at the front on the top floor. Ther was a lot of street noise. Plus people coming thru the area between 2-3am sounding very merry! There were sone noisy drunks in the square opposite. A room at the back of the building might have been quieter. The room was very warm. We needed the window open hence the noise was always there.

Location great for us. Easy access to the city, transport and the Cathedral Quarter pubs and eating. Breakfast simple but plentiful. Housekeeping do a great job, very clean and tidy.

Stayed in June 2024

Modern, clean

Stayed in March 2024

Room was a bit small. Didn’t bother us but some people would not like it.

Excellent location. Good breakfast. Clean room and good shower. Working wifi.

Stayed in June 2024

The only gripe I have is that the room got very hot at night, with only a desk fan for aircon - could really do with having proper aircon fitted but I understand it's difficult to retrofit older buildings.

Great location and very clean. Bed was extremely comfortable.

Stayed in May 2024

Bed very small and only two pillows

Very friendly and helpful staff

Stayed in June 2024

It took long time to check in.

There were everything I needed. The staff were kind and helpful. Location was perfect. I liked the breakfast and conversation among travelers there.

Stayed in June 2024

The room was very poor, could not get into one side of the bed apart from climbing over, plus it was a small bed. Front bedrooms very noisy from traffic and people shouting despite windows closed through the night. Sleep very limited and disturbed!

Breakfast was very good with plenty of choice. Excellent location within the city.

Stayed in June 2024

It would’ve been good to have had a small iron and board in the room.

It was a continental breakfast in a spotless kitchen on the same floor of our room. There was plenty to choose from and well stocked. The location of the hotel was perfect and within walking distance of most things.

Stayed in June 2024

Nothing

Handy spot. Great breakfast.

Stayed in May 2024