Very clean good night's sleep

Stayed in May 2024

The pullman is just 2 a minute walk from Albert docks which is beautiful for walks along the mersey with great pubs and restaurants. Across the road is Liverpool one with fab shops. The multi storey carpark is right next door to the hotel with discount given by the hotel when you vacate. We were able to check in early and the check-in staff were amazing, friendly and really helpful. 8th floor bedroom with views over Mersey and the Liverpool wheel, defo worth paying a little extra for the deluxe room and the breakfast was delicious with everything you could possibly want. Highly recommend this hotel, will be back.

Stayed in May 2024

The fact i paid for 2 rooms and my friends were on a different floor was inconvenient as the staff refused to give me access to the second room floor

Fantastic location and amenities

Stayed in May 2024

Nice location, food for room service was of good standard and the experience was all round good

Stayed in May 2024

Great location

Stayed in May 2024

A little expensive, live music helped but a little soulless in main bar area

Great location, clean and new

Stayed in May 2024

Nice, typical town centre business hotel. Comfortable rooms and decent facilities.

Stayed in May 2024

fab room. we had great views over Mersey. walking distance to Albert Dock. great hotel

Stayed in March 2024

N/A

We love everything about the Pullman. The location, the staff, the facilities, everything.

Stayed in May 2024

It was most definitely a treat rather than a regular visit as the cost was high. Wasn’t shown how to use facilities in room so struggled with lighting and coffee maker. Fridge was stocked on arrival and took 2 requests before sorted…though was done completely to our satisfaction. Second morning of stay was Seated for breakfast and forgotten about, wasn’t offered tea/coffee with breakfast. It was busy but did really expect to receive hot drinks.

The hotel is in the perfect venue for the waterfront, arena and town centre. It’s is very impressive inside too, beautiful decor

Stayed in May 2024

Just the wet room floor.

Good sized room and clean apart from the tiled wet room floor which was not. Needs a scrub between the tiles. We also had an issue with the drain from the shower however maintenance were quickly on the case to unblock. Room service also assisted. In a great location for Arena, ACC and Liverpool 1. Staff were great, all well trained - helpful, bright and engaging, a real treat. Can recommend the breakfast, excellent, as were the staff and the room manager.

Stayed in May 2024

Staff were amazing. Went to comic con right next door

Stayed in May 2024

Nothing. Everything was excellent!

The staff, especially the bellman/concierge was very informative and went above and beyond to inform us of things to do and see. The front desk clerk was very helpful with a late check out, very accommodating. The breakfast buffet was very comprehensive and amazing!

Stayed in May 2024

Breakfast could have been better, the WIFI wasn’t good.

Clean comfortable beds, spacious bedroom, great location!

Stayed in May 2024

Great location, room was fab, Lovely staff

Stayed in May 2024

Nothing! It was great.

Amazing location, 5 minute walk to to docks & 10 minutes walk into the city centre if that! The hotel itself was lovely, friendly staff and nice rooms. Will definitely stay here again next time we’re in Liverpool.

Stayed in May 2024

Great location and lovely rooms. The bathrooms are spacious and clean and the beds are comfortable. Lovely views from our room too and the drinks in the bar were great.

Stayed in March 2024

nothing it suited its purposed .

I was there for a conference . It was next too the conference centre and easy access to restaurants for dinner. It was cleaned and well appointed.

Stayed in February 2024

Absolutely loved the river view and the hotel room it self was exceptional would definitely book here again.

Stayed in April 2024

(My husband only) had an issue with there being no locks on the bathroom door - doesn’t bother me! If you could easily add a swimming pool too, that’s not asking much! 😂

Great location and amazing staff - all happy to help at a moments notice.

Stayed in May 2024

The restaurant menu wasn’t very varied for vegetarians.

Great breakfast. Couldn't be more perfect for Exhibition Centre. Room was very comfortable.

Stayed in May 2024

Tiny criticism, no biscuits in the room.

Lovely modern hotel in a great location to explore the city. Staff were attentive and helpful. The room itself was comfortable and clean, as were all the other areas of the hotel. We paid a bit more but didn’t begrudge it.

Stayed in May 2024

There were some flakes of old croissant on the chair and some stains on the bedsheet, which was out of keeping with the rest of the room and hotel in general

Very luxurious rooms and a great location. Having the toilet separate from the shower and bath is very welcome. Very spacious and has everything you need.

Stayed in April 2024

Nothing

The most comfortable sleep I had in a long time. Clean from top to bottom. Absolutely loved the stay. Even had a lovely little note from housekeeping. They are doing a fantastic job. I had a suite with shower and bathtub made use of both. Absolutely loved the rainshower, caps provided also. All there from bodywash, shampoo, conditioner and lotion. Little treats upon arrival with a selection of coffee and tea, also lovely bathrobe. Massive bed, massive tv..Great service at breakfast and wide range of food choices. Check in and out was easy. Superb

Stayed in May 2024