Kings Dock, Liverpool, L3 4FP, United Kingdom
#14 of 105 hotels in Liverpool
Guests' ChoiceBased on 6344 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
9.0
Staff
9.3
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 1 June 2024
Daniel
United Kingdomwe went on tuesday to wednesday and they carry out their routine fire alarm in the morning. woke me up. not cool.
everything!!
Stayed in May 2024
Reviewed: 1 June 2024
Michael
United KingdomLack of robes for couples ie only one provided
All round lovely place to be
Stayed in May 2024
Reviewed: 31 May 2024
Ramy
United KingdomFree wifi provided was of a very bad quality, given we came in there for work. I was not aware (fair enough, we did not ask as we used our own) there was a paid version. However, as long as THERE IS WIFI, regardless if it is paid or not, one would expect at least a good connection, otherwise I would not advertise it.
Although in the first instance we did not receive an online invoice due to some mistakes, Razvan from FOH was great and sorted outright over the phone. Great customer service, thank you Razvan once again!
Stayed in May 2024
Reviewed: 31 May 2024
Andrew
United KingdomParking a bit pricey but it is good and convenient.
Location, Staff, Breakfast.
Stayed in May 2024
Reviewed: 31 May 2024
Susan
United KingdomNothing
Modern comfortable clean and excellent friendly staff
Stayed in May 2024
Reviewed: 31 May 2024
Shelley
United KingdomStaff a little slow ask you for tea or coffee but it doesn’t bother me but might with other people
Breakfast is always excellent, staff always very pleasant
Stayed in May 2024
Reviewed: 30 May 2024
Stuart
United KingdomIt's cash less so for me I would of preferred to pay ok cash in the bar ect
Very helpful staff Jack on the front was amazing and very helpful Breakfast was great
Stayed in May 2024
Reviewed: 30 May 2024
Emma
United KingdomDirty sheets and very dusty
Location and staff
Stayed in May 2024
Reviewed: 30 May 2024
Inez
IrelandIt was clean and friendly staff
It was near to were we needed to be
Stayed in May 2024
Reviewed: 29 May 2024
Jarvis
United KingdomEverything was excellent nothing bad to say at all
Stayed in May 2024
Reviewed: 29 May 2024
Margaret
United KingdomNothing
Really clean, large room. Clean communal areas. Comfy bed. Amazing view from room over river. Staff decorated room with balloons, banners & treats for our anniversary which was epic. Location fantastic. Staff brilliant. By far our favourite hotel in Liverpool and we’ve stayed in the majority!
Stayed in May 2024
Reviewed: 29 May 2024
Heather
United KingdomN/a
It was clean and comfy and very close to Where we needed
Stayed in May 2024
Reviewed: 29 May 2024
Graeme
United KingdomGood location
Stayed in May 2024
Reviewed: 28 May 2024
Richard
United KingdomNothing we found everything for use was great.
The location was close to Liverpool 1, Museums and good food. When we arrived at the initial room and the electricity wasn't working. I spoke with staff at the front desk who contacted maintenance. The maintenance guy was there in minutes found the problem but explained that it would take around 30 mins. He then arranged for a new room with a better view. He also arrange for a bottle of wine for the inconvenience. The front staff also gave use a voucher for drinks at the bar. Now thats service . We would definitely use the Pullman again
Stayed in May 2024
Reviewed: 28 May 2024
Connor
United KingdomNothing
Excallent
Stayed in April 2024
Reviewed: 27 May 2024
Richard
United KingdomRoom was a bit stuffy as we prefer not to to use air conditioning.
Good location, modern, comfortable
Stayed in May 2024
Reviewed: 27 May 2024
Jonathan
United KingdomWiFi didn’t work in the room but did further up the corridor. 4G/5G signal was also very poor in the hotel so became a pain when notifications were coming through late
Clean, modern and very appealing. Very quiet as well, so no being awoken by rowdy hen/stag dos which were sighted a lot round the docks area on our trip.
Stayed in May 2024
Reviewed: 26 May 2024
John
IrelandNothing
Staff were incredibly friendly and helpful. Hotel was very clean and quiet and great location to city centre. Great value for money!
Stayed in May 2024
Reviewed: 25 May 2024
Vaishnavi
IndiaNothing as such
The location is excellent. You get to be right around the Albert Dock block area and the main city centre is a mere 20 minute walk.
Stayed in May 2024
Reviewed: 25 May 2024
Laura
United KingdomNothing
Loved the rainfall shower the decor the food was phenomenal the best I have ever had at a hotel
Stayed in May 2024
Reviewed: 25 May 2024
Susan
United KingdomPerfect location for arena 👌
Stayed in May 2024
Reviewed: 22 May 2024
Sue
United KingdomVery clean good night's sleep
Stayed in May 2024
Reviewed: 22 May 2024
Julie
United KingdomThe pullman is just 2 a minute walk from Albert docks which is beautiful for walks along the mersey with great pubs and restaurants. Across the road is Liverpool one with fab shops. The multi storey carpark is right next door to the hotel with discount given by the hotel when you vacate. We were able to check in early and the check-in staff were amazing, friendly and really helpful. 8th floor bedroom with views over Mersey and the Liverpool wheel, defo worth paying a little extra for the deluxe room and the breakfast was delicious with everything you could possibly want. Highly recommend this hotel, will be back.
Stayed in May 2024
Reviewed: 22 May 2024
James
United KingdomThe fact i paid for 2 rooms and my friends were on a different floor was inconvenient as the staff refused to give me access to the second room floor
Fantastic location and amenities
Stayed in May 2024
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