13 Renshaw Street, Liverpool, L1 2SA, United Kingdom
#80 of 104 hotels in Liverpool
Guests' ChoiceBased on 3716 hotel reviews
7.4Cleanliness
7.7
Comfort
7.8
Location
9.2
Facilities
7.5
Staff
8.7
Value for money
8.0
Free WiFi
7.1
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End of dialog contentReviewed: 13 May 2024
Rosie
United KingdomThe card to get into the room kept logging us out so we had to take a number of stairs each night to tell the staff who then sorted it out but it happened everynight. Our beds didn’t get changed or made once. We didn’t have no fresh towels at all
The beds was really comfy The location was in the middle of everywhere Staff was very welcoming
Stayed in May 2024
Reviewed: 11 May 2024
Mills
United KingdomThe water was always cold Dont like people asking for my bank details otherwise we cant come in
tv, Netflix
Stayed in May 2024
Reviewed: 11 May 2024
Angela
United KingdomView was just if the roof and a brick wall
Space in room
Stayed in April 2024
Reviewed: 10 May 2024
Merriman
BelgiumToilet was blocked and on leaving got told that it normally happens and the doors slam so loudly that you are woken by people leaving other rooms
Great location and works well for a night away
Stayed in April 2024
Reviewed: 9 May 2024
Mills
United KingdomThe water was always Cold
The Staff, the support
Stayed in May 2024
Reviewed: 9 May 2024
Young
United KingdomRooms were a little dated but only a trivial complaint. Great value for money
Great location and friendly staff. Really helpful team on reception .
Stayed in March 2024
Reviewed: 8 May 2024
Shane
IrelandResident bar closed early.
Friendly staff.
Stayed in March 2024
Reviewed: 6 May 2024
Kylie
United KingdomThere was quite a bit of noise from bars nearby which disturbed my sleep (I was there mid week)
Friendly staff, bed was comfortable, central location
Stayed in May 2024
Reviewed: 5 May 2024
Nejc
SloveniaThe room was cold the first day. The beds were sunken in. Some of the appliances did not work (thermostat, toilet door lock, the room key got reset)
We got the reservation the same night because our previous hotel reservation suddenly got cancelled. The location is fantastic and could not be better.
Stayed in May 2024
Reviewed: 2 May 2024
Dawn
United KingdomStep in room right after stepping through the door was hazardous. A biscuit with the tea making would be nice.
Excellent location close to amenities, ease of booking at the last minute. Friendly staff.
Stayed in May 2024
Reviewed: 30 April 2024
Michael
United KingdomToilet seat was broken ( reported it to the chap in the evening that was on the desk) Make up on the wall at the side of the bed Shower door and rail was dirty Every 5 mins you can hear the trains rumbling past and it literally shook the room as we were in the basement room
It was so close to the train station and city centre
Stayed in April 2024
Reviewed: 28 April 2024
Emma
United KingdomBeing disturbed by the fire alarms whilst in bed. Luckily they went off before we had to panic dress
Location fab. Room basic but adequate for a night in Liverpool
Stayed in March 2024
Reviewed: 28 April 2024
Jamie
United KingdomNo windows in room which may bother some.
Room was small but does the job, we had two single beds as two mates sharing after a night out. Close to the city centre and Lime Street station. Room was clean.
Stayed in April 2024
Reviewed: 27 April 2024
John
United KingdomGot cold at night, no controller for the aircon/heater, and too high to reach the main unit by hand
Location
Stayed in April 2024
Reviewed: 27 April 2024
Osborne
United KingdomThe mattress was uncomfortable
Didn't have breakfast , location was great . It was within walking distance for everything we done .
Stayed in April 2024
Reviewed: 26 April 2024
Keshav
IndiaWashroom bigger than sleeping room ,better would have been vice versa. Bed not comfortable
Big washroom , excellent location, cooperative staff
Stayed in April 2024
Reviewed: 25 April 2024
Kelly
United KingdomThe extractor fan in the bathroom is too loud and can't be turned off. You can also hear the rumble of the trains coming and going. The pillows were like paper and the staff were very abrupt.
The decor is nice and modern.
Stayed in April 2024
Reviewed: 23 April 2024
Krish
United KingdomThis is the second time I have been to this hotel. They advertise their hotel as having an airconditioning but they have one inside the room but it just doesn’t work.
Clean and staff were lovely
Stayed in April 2024
Reviewed: 22 April 2024
Katie
United KingdomWi-Fi didn’t work
Good value for money and good location
Stayed in April 2024
Reviewed: 22 April 2024
Michael
United KingdomI think the staff on reception thought they were prison wardens and were rather grumpy!
Great location, right in the city centre. Stayed in a triple room which was a good size and beds were fairly comfy.
Stayed in April 2024
Reviewed: 20 April 2024
Courtney
United KingdomI went for a windowless room, which seemed tired, in need of spruce up and not thoroughly cleaned. There were marks on the walls, the shower door was a bit dodgy, the bed seemed old, there was a bobble on the bedside table and dirty mugs etc. I think the window rooms may be more modern etc. Room could also do with a lamp as the lights are really bright. Was also disappointed breakfast was unavailable during my stay (tough cereal boxes etc were out). Not bad for the price but also not the best either. However, I would consider staying again.
Central location, staff were lovely and helpful. It was quiet (other than the rumbling of trains now and then) which is great. Bed was comfortable and WiFi was great.
Stayed in April 2024
Reviewed: 20 April 2024
Nick
United KingdomSoundproofing maybe could be upgraded
Ideal location for last-minute booking.we booked the cheapest room available as it was not for leisure, small room ,2 singles would have been better, but that's down to me,we were offered an upgrade at extra cost with window and larger room,but declined.
Stayed in April 2024
Reviewed: 20 April 2024
1986
United KingdomBesides the WiFi not working.nothing really
Clean room friendly helpful staff
Stayed in April 2024
Reviewed: 18 April 2024
Kerry
United KingdomNoise but you are right on the street and the pillows
Great location
Stayed in April 2024
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