Very run down and room was right next to lift.

Clean room and comfortable bed.

Stayed in June 2024

They close the road to cars between 10 and 4 at a weekend so I did 4 circuits of Shrewsbury to try and get my luggage. My friend eventually had to walk it all to the car. None of this was explained by the hotel.

Nice location and good room

Stayed in June 2024

Good location but difficult to find , breakfast good but small

Good location friendly staff

Stayed in June 2024

Great breakfast and everything was ideal including a super central location. Staff lent me some charging leads because I forgot mine! Easy booking online and at very short notice so delighted to save £100 on the alternative that I was contemplating.

Stayed in June 2024

I like the hotel, age and characteristics etc, nice room

Location is ideal!!

Stayed in June 2024

Disappointing cooked breakfast

Location and period charm

Stayed in June 2024

No sweetener in rooms. Dated interiors, quite dark and medieval

Staff are really nice and helpful. Location is great for exploring in the day but pay off is noisy at night. Breakfast good options, quality ingredients used. Nice bathing products. Quirky building, rooms along a maze of different corridors

Stayed in June 2024

Breakfast was not brilliant. Poor quality yoghurt. Had to send poached egg back as was virtually raw

Lovely room, excellent towels in bathroom. Plenty of hot water and nice toiletries

Stayed in May 2024

Nothing

Great joice for breakfast

Stayed in May 2024

Nothing

The location was in the centre of Shrewsbury. Staff were very helpful and the informative. I would recommend this hotel if you are visiting Shrewsbury

Stayed in May 2024

The parking is quite a distance from the hotel so it would be wise to take bags you can easily carry.

This hotel is right in the historic centre of Shrewsbury and makes it ideal for exploring this wonderful town. The staff are wonderfully friendly. The breakfast was delightful.

Stayed in May 2024

Difficult approach by car. Lack of internet connection in Shrewsbury meant we could not access instructions provided by the hotel.

Excellent dinner - food and service.

Stayed in May 2024

Slightly dated would benefit from a bit of modernisation. This would make it amazing.

Lovely welcome from staff after a disappointing arrival in Shrewsbury at another location.. Offered an upgrade no extra charge very nice of them. Excellent location for everything in the town.

Stayed in May 2024

Be aware that there long walks to some rooms in the oldest part of the hotel. Floors are uneven due to the age of the building. But if you want the history and character of an old building then that is very much to be expected so I rather liked it.

Lots of character Friendly front desk They upgraded me! Nice quiet room Very central location

Stayed in May 2024

Shower wasn't particularly strong, but otherwise all good.

Well situated near the centre of town near to the main sites of interest. The food in the restaurant was good for dinner and breakfast (wide choice). The room was comfortable and looked out over a cobbled alley and you could see the church. Staff friendly and helpful Snooker room that we got to ourselves in the evening was a bonus.

Stayed in May 2024

Menu could have had more selection. Shortage of staff meant they were somewhat overstretched. What could be a wonderful outdoor courtyard with seating needs a lot of maintenance.

Location excellent, staff friendly and helpful. Everywhere was spotless.

Stayed in May 2024

Would have liked a secure car park on site for Motorcycles. But that’s not an issue once you know.

Location. Its style. Friendly staff

Stayed in May 2024

You will have trouble parking so we came in by train. This is not a fault of the hotel but a general problem in central Shrewsbury.

Central location is excellent and quiet. Staff could not have been more helpful. We have tried two rooms at this hotel, one was quite spacious and one was 'compact'.

Stayed in May 2024

Better deal on car park

Breakfast good

Stayed in May 2024

We found the car park tricky to locate. Ideally, a map could be included when confirmation is received, or a post code.

Breakfast was delicious with plenty of choice and fresh and hot. The room was lovely with original timber framework and the obligatory creaky and wonky floors! The bed was lovely and comfortable. Cosy guest lounge with a bar and a homely atmosphere.

Stayed in May 2024

Noise from pubs nearby, but reasonably quiet after midnight.

Welcoming staff, good location in heart of historic town.

Stayed in May 2024

I was disappointed with the breakfast, There was a very limited options on serials etc. I had a traditional English full breakfast, which was small and my poached egg was hard.

The receptionist was very helpful and informative, The room was comfortable and the bathroom was excellent. The hotel in general was very accommodating. Finally the location was great.

Stayed in April 2024

Room a bit snug

Perfect location . Room was a bit tired and small. Breakfast quality was great. Staff were very friendly and helpful

Stayed in March 2024

As Loopfest was going on the music from the bands was loud.

The hotel was great value but classic. Staff were polite, service excellent.

Stayed in May 2024