Marsh Lane, Preston, PR1 2YF, United Kingdom
#6 of 18 hotels in Preston
Guests' ChoiceBased on 2777 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
9.2
Value for money
8.7
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 June 2024
Joanne
United KingdomStaff great and room clean and had a lovely view.
Stayed in June 2024
Reviewed: 23 June 2024
Gail
United KingdomNo blackout curtains in room so was bright early. Alot of overnight noise, people wandering corridor with beeping noises, banging doors early hours and talking in corridors
Rooms spotless. Staff relatively friendly.
Stayed in June 2024
Reviewed: 20 June 2024
Andrew
United KingdomRoom was on the railway side and with an open window a little noisy at night with the trains passing through and stopping at the station.
Central location with parking included in the price
Stayed in June 2024
Reviewed: 20 June 2024
Mary
United KingdomA great price for a good hotel very close to the town centre.
Stayed in June 2024
Reviewed: 18 June 2024
Peter
United KingdomCouldn’t control room temperature
Location for my trip and parking available
Stayed in June 2024
Reviewed: 16 June 2024
Susan
United KingdomFamily of 4, very spacious and clean room. Hotel staff were all very friendly
Stayed in June 2024
Reviewed: 14 June 2024
Jaime
United KingdomThe room wasn’t particularly clean. There were food crumbs and marks from the tea and coffee cups on the side, but this could just have been overlooked.
The reception staff were friendly and helpful
Stayed in June 2024
Reviewed: 13 June 2024
Macintyre
United KingdomStaff are super friendly and welcoming Bed comfortable
Stayed in June 2024
Reviewed: 11 June 2024
Ciara
IrelandBreakfast was lovely,, brilliant location 👌👌
Stayed in June 2024
Reviewed: 8 June 2024
Weatherill
United KingdomWe could hear the outside main aiir conditioning unit ( or that's what we thought it was). It was a low humming sound. Went off about 10.00pm. L
Staff friendly. Clean and comfortable room.
Stayed in June 2024
Reviewed: 4 June 2024
Jonathan
United KingdomNothing
Central location
Stayed in May 2024
Reviewed: 3 June 2024
Karpo
United KingdomThe staff was considerate and helpful. The room was clean and bed comfortable. I would stay there again.
Stayed in May 2024
Reviewed: 3 June 2024
Pamela
United KingdomCentral position ..friendly staff and clean
Stayed in June 2024
Reviewed: 29 May 2024
Michael
United KingdomNothing all was cool.
The breakfast was good lots of choice Serving times fitted my itinerary so all Round v Good.
Stayed in May 2024
Reviewed: 28 May 2024
Alan-andrew
United KingdomAir con unit? Loud Humming for hours. I could still hear it even with ear plugs.
Nice room with lovely comfy bed. Veggie breakfast was very nice. Friendly staff. The only annoying thing was ( what I think) a very noisy air con unit, which was humming for hours. I think it may have been outside, didn't really spoil my stay as lots of pros but being a bad sleeper, it can get annoying. Stayed here twice now and definitely will be back.
Stayed in May 2024
Reviewed: 28 May 2024
Junsue
South KoreaI hate the fact that i couldn't stay longer because of my work :(
The staff were so kind, i would definitely stay here again!
Stayed in May 2024
Reviewed: 27 May 2024
Yvonne
United KingdomSound travels and there were some noisy guests at the end of our floor
Very clean and huge rooms. Staff very welcoming.
Stayed in May 2024
Reviewed: 25 May 2024
Geoffrey
GermanyNothing bad but the hotel was very difficult to find on our GPS.
The hotel was clean and comfortable with free, easy parking. We chose to stop in Preston for a quick overnight between Manchester Airport and the Lake District and the hotel met our needs. The breakfast was solid, better than expected.
Stayed in April 2024
Reviewed: 24 May 2024
Peter
United Arab EmiratesNo water in the room, when I asked the staff for a couple of bottles one evening he told me the bar was closed? Didn’t want a beer just some water.
Location is very good
Stayed in May 2024
Reviewed: 23 May 2024
Marcus
New ZealandNo issues
Good, everything was good
Stayed in May 2024
Reviewed: 21 May 2024
Jacky
United KingdomAdmin - had to do paperwork for info I'd already given. Could do with sockets by bed but ok without for the price
Staff lovely (thank you). Value. Just generally nice / good. Central but with parking. Nice shower gel/ soap
Stayed in May 2024
Reviewed: 20 May 2024
Robert
United KingdomThis is our third stay at the Legacy Preston, ideal location for town, good car parking, friendly and helpful staff. Looking forward to our next visit.
Stayed in May 2024
Reviewed: 18 May 2024
Jon
United KingdomOnly gripe I had was the fact that a double Jd and coke cost me £19 that is a total joke. Will not be buying another there!!
Awesome shower, loved it. The room was great too.
Stayed in May 2024
Reviewed: 15 May 2024
Tracey
United KingdomFriendly staff -clean spacious rooms Parking
Stayed in May 2024
Curitiba, Brazil
Beijing, China
Cagliari, Italy
Kopaonik, Serbia
Koh Tao, Thailand
Ilha do Mel, Brazil
Harbin, China
Mysore, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content