PORTLAND HOUSE 19 LEONARD STREET, Keswick, CA12 4EL, United Kingdom
#7 of 66 B&Bs and Inns in Keswick
Guests' ChoiceBased on 133 B&B reviews
9.7Cleanliness
9.9
Comfort
9.9
Location
9.8
Facilities
9.8
Staff
9.8
Value for money
9.7
Free WiFi
9.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 September 2024
Simon
United KingdomNothing
Very close to the town centre
Stayed in September 2024
Reviewed: 15 September 2024
Andrew
United KingdomClean, friendly, warm and welcoming. Amazing breakfast with lots of choice. Food allergies catered for.
Stayed in September 2024
Reviewed: 15 August 2024
Steenwyk
United StatesOn street parking was very tight, so we avoided using car so we wouldn't lose our parking space during our stay. The the Host said there was a large convention in town that made parking worse than normal. Fortunately, the quaint downtown area was quite accessible by walking from Portland House.
Wonderful breakfast made each morning for each guest based on a menu checklist filled out the evening before. Host couple were very friendly.
Stayed in July 2024
Reviewed: 12 August 2024
Clare
United KingdomNothing to dislike
Very clean, good facilities ( homemade shortbread) and excellent breakfast
Stayed in August 2024
Reviewed: 12 August 2024
Francesco
ItalyThe bed the breakfast
Stayed in August 2024
Reviewed: 8 August 2024
Colin
United KingdomIt was excellent
Very clean. Really friendly staff, who cooked a tremendous breakfast and were very helpful and accommodating. Nice comfy rooms too.
Stayed in August 2024
Reviewed: 5 August 2024
Alan
United KingdomNothing
Very welcoming . Lovely comfortable bed and lovely breakfast , what more could you want . Fresh milk available from fridge whenever needed. Hosts very chatty and helpful.
Stayed in August 2024
Reviewed: 1 August 2024
Claire
United KingdomNothing
Very friendly, helpful, breakfast was lovely with loads of choice
Stayed in July 2024
Reviewed: 29 July 2024
Suzanne
United KingdomThe hosts were very friendly, and helpful. The food, was excellent. The room was very comfortable, the finishing touches ie bottle opener so you could bring a drink back to your room, cold milk and cold bottled water from a fridge at the bottom of the stairs also a nice selection of shortbread and cake to help yourself. We had a lovely stay.
Stayed in July 2024
Reviewed: 24 July 2024
Edward
United StatesA good breakfast
Stayed in July 2024
Reviewed: 22 July 2024
Graham
United KingdomClean and great location
Stayed in July 2024
Reviewed: 15 July 2024
Glynis
United KingdomNothing
Very clean & welcoming
Stayed in July 2024
Reviewed: 11 July 2024
Lake
United StatesOur room was a bit cramped but I think we got the smallest queen bed room because we booked only a week in advance and that’s what was available. Other than that, it was wonderful.
Very clean place with excellent hosts. Breakfast was amazing every morning. The location was perfect to walk to all the town shops, the bus station, etc. We would definitely stay here again.
Stayed in July 2024
Reviewed: 9 July 2024
Darron
United Kingdomparking was a challenge - had to par a couple of streets away
Good central location - friendly staff and very helpful
Stayed in July 2024
Reviewed: 26 June 2024
Lorna
United KingdomNothing!
What an amazing stay. The room was big, clean, well equipped with comfortable bed and chairs. Colin and Sarah are lovely and served a delicious breakfast. Milk and water in the fridge and homemade biscuits and cake to help yourself to along with a coffee machine.
Stayed in June 2024
Reviewed: 19 June 2024
Andrew
United KingdomBreakfast great, room comfortable, location great.
Stayed in May 2024
Reviewed: 10 June 2024
Thefeenee
United KingdomSlight issue with shower- immediately dealt with. Nothing else at all.
Breakfast superb- fruit salad and a full English... what more could you want? 24/7 drinks machine and cold milk in a fridge in the hallway. Thoughtful hosts.
Stayed in June 2024
Reviewed: 3 June 2024
Caroline
United KingdomLovely stay. Big bright room. Enjoyed our breakfast.
Stayed in June 2024
Reviewed: 25 May 2024
Gavin
United KingdomWe had a 6 night stay. The hospitality and personal touch from both Colin and Sarah was very good. With the right level of attentiveness. Great selection for breakfast, clean and spacious room. A quiet location within an easy 5 minute walk to the town centre.
Stayed in May 2024
Reviewed: 23 May 2024
Karen
United KingdomThe hosts were lovely and friendly, the room very clean and had everything you needed and the breakfast was superb
Stayed in May 2024
Reviewed: 17 May 2024
Abigail
United KingdomNothing to be honest
Everything about it :) The location is great, the people were lovely. Food was cooked well and the hosts kept our preferences in mind with everything. Extremely accommodating!
Stayed in May 2024
Reviewed: 14 May 2024
Judy
United KingdomTable arrangements in dining room.
Close to town. Quiet location. Easy on street parking.
Stayed in May 2024
Reviewed: 13 May 2024
Gillian
United KingdomComfy bed and a really nice breakfast. Really appreciated the extra little things. There is a fridge downstairs for people to help themselves to milk and water plus lovely cakes in the breakfast room available all day. The owners are lovely too.
Stayed in May 2024
Reviewed: 13 May 2024
Rob
United KingdomNothing
The hosts were lovely, couldnt do enough for you. Breakfast was superb. Location was brilliant and the room was extremely clean and comfortable. Will definitely be back again
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content