West Hanningfield Road, Great Baddow, Chelmsford, CM2 8HR, United Kingdom
#3 of 6 hotels in Chelmsford
Guests' ChoiceBased on 1029 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.1
Facilities
9.0
Staff
9.3
Value for money
8.4
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 22, 2024
Malcolm
United KingdomSmall fitness room Small swimming pool
Excellent breakfast. Staff were very helpful and accommodating Quiet country location
Stayed in May 2024
Reviewed: May 19, 2024
David
United KingdomNothing that we didn't like.
Lovely grounds nice relaxed feel. If you like to use a gym, don't stay here, only because there isn't really a gym. Nice little swimming pool, sauna and steam room. You can order food on poolside and jacuzzi inside and outside, also outside pool. Loved it, just what we needed. Food was lovely too, breakfast was so good.
Stayed in April 2024
Reviewed: May 16, 2024
Sam
United KingdomThere really isnt much not to like. This place is beautiful 😍 However Maitra de could do with smiling more. He's a bit scary. He stands and stares at you from down the corridor, whilst you trying to relax with a drink. Should not be taking staff down in front of guests either. He seems to bark, not talk... It's a shame as all the rest of the staff are so wonderful, polite and friendly.
Outstanding cleanliness and staff attitudes So helpful and friendly. Go out of their way to make sure you have everything you need.
Stayed in May 2024
Reviewed: May 12, 2024
Dina
United KingdomBreakfast being only until 09:45 and then being rushed, and table cleared before even finished
The location, surroundings and splendour
Stayed in May 2024
Reviewed: May 6, 2024
Emily
United KingdomAll good!
The room was great, spacious and clean. There was a wedding on but our room was quiet which was fab. Amazing food in restaurant. Loved the leisure facilities.
Stayed in May 2024
Reviewed: April 28, 2024
Hannah
United KingdomThe staff were wonderful and went above and beyond for us. Very friendly and helpful. Dinner and breakfast were delicious.
Stayed in April 2024
Reviewed: April 26, 2024
Rosemary
United KingdomThink the meal was rather expensive.
Room was excellent, spacious, clean and quiet.
Stayed in April 2024
Reviewed: April 26, 2024
Nicholas
United KingdomNothing
They went the extra mile so many times made my stay ,best ever night in a hotel
Stayed in April 2024
Reviewed: April 23, 2024
P4tcj
United KingdomA lovely building with a very pleasant ambience. Have stayed previously and as on this occasion was very comfortable
Stayed in March 2024
Reviewed: April 15, 2024
Tony
United KingdomNothing really - oh, avoid the A12 if you can!
Quiet, clean, comfortable, excellent breakfast, staff friendly and helpful. We had an issue with our room on arrival, which the lady on the desk sorted out very quickly, and was very apologetic - excellent customer service.
Stayed in April 2024
Reviewed: April 13, 2024
Catherine
United KingdomRoom got quite warm but there was a fan so wasn’t too bad
All of the staff were lovely, we felt very welcome, room was great size, nice big bath sheets, cot provided and an extra bin for nappies which was so thoughtful!
Stayed in April 2024
Reviewed: April 8, 2024
Lesley
United KingdomNo air conditioning but a fan was provided. Disappointed the swimming pool was closed due to maintenance.
Beautiful setting with stunning grounds. The bedroom was spacious and tastefully decorated. The bathroom was ultra modern.
Stayed in April 2024
Reviewed: April 4, 2024
Emma
United KingdomNothing to complain about.
Very friendly and accommodating staff at the hotel. Nice food and amazingly spacious bedroom with large bed. Breakfast buffet was good. The use of the spa was free and although a little outdated in terms of decor, it had all the facilities you could want, was very clean and the staff very friendly. It’s not for exclusive use by hotel guests so booking in advance is recommended.
Stayed in March 2024
Reviewed: April 1, 2024
Stephen
United KingdomBathroom could have been better. Probably due a refurbishment, with a better shower. Not big enough shower screen on the bath so a lot of water went on the floor.
We really liked the hotel. We had a large quiet room with comfortable beds on the ground floor which was helpful. The breakfast was good and the staff at breakfast were very helpful as one of us needed to be dairy free. Parking on site was good with easy access.
Stayed in March 2024
Reviewed: March 31, 2024
Brid
IrelandThere was nothing I didn't like
I found all the staff welcoming and helpful from the outset ,, I emailed before we arrived with some requirements and all was accommodated ,, it was one of the best hotels I've stayed in for a short break ,, I would recommend it highly ,,
Stayed in March 2024
Reviewed: March 29, 2024
Daniel
Hong Kongroom are basic. amenities aren’t good so bring your own
convenient, nice grounds
Stayed in March 2024
Reviewed: March 10, 2024
Sean
United KingdomAmazing Victorian period building, architecture is fantastic combined with modern facilities. Pool & sauna, steam room relaxing & welcome. The food from the breakfast to the evening meal were great in quality taste & presentation. Staff made you feel welcome & valued. Great nights sleep. Would definitely recommend & will return.
Stayed in March 2024
Reviewed: March 9, 2024
Agnieszka
United KingdomNothing to dislike
Everything 😊
Stayed in February 2024
Reviewed: March 7, 2024
Mark
United KingdomOne member of staff seemed a little bit annoyed when I asked her for a couple of lattes in the lounge area. Bit all the other staff were very friendly and accommodating.
Plenty of room and very good shower.
Stayed in March 2024
Reviewed: March 5, 2024
Cristina
United KingdomClean and comfortable
Stayed in February 2024
Reviewed: March 4, 2024
Hedges
United KingdomFood prices a bit expensive
Large room, friendly staff, lovely breakfast
Stayed in March 2024
Reviewed: March 3, 2024
Glen
United KingdomComplimentary use of the leisure facilities next to hotel
Stayed in March 2024
Reviewed: February 25, 2024
Sophie
United KingdomNot a lot! Couple of minor points - no plug sockets near the bed made it difficult for medical equipment but having struggled in many hotels, I did pack an extension lead. The stair case bannisters leading to room 63 were a bit rickety and don’t fill you with confidence. But honestly the hotel is very likeable and pretty. The bathroom could do with a little update but was perfectly fine. Room booked for 3, but only 2 bath towels provided. TV wasn’t great but we made our own entertainment anyway!
Beautiful looking property and really quite nice inside and out. We stayed in room 63 which was perfect for three of us on a girls trip after wedding dress shopping near by. We didn’t eat in the restaurant for dinner but did have breakfast here which was spot on. The morning waitresses were just lovely and the food was very well cooked and it was a small but perfectly formed selection.
Stayed in February 2024
Reviewed: February 23, 2024
Barry
United KingdomThis hotel was situated in nice quiet location and the staff were very friendly and attentive. The room was great, spacious, very clean and the bed was very comfy. The bathroom also had a great power shower too! Had a meal in the hotel restaurant which was excellent top class really enjoyed it! Can't fault this place I will definitely be staying there again when I'm in the area!
Stayed in February 2024
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