Liberation Square, Saint Helier Jersey, JE1 3UF, United Kingdom
#3 of 20 hotels in Saint Helier Jersey
Guests' ChoiceBased on 492 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
8.8
Staff
9.3
Value for money
8.2
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 11, 2024
Lesley
United KingdomThe hot buffet style breakfast was only warm when I used it. This was 9 am ish.
As a tourist I liked the easy access to the bus station.
Stayed in June 2024
Reviewed: June 7, 2024
Clare
United KingdomNothing really, we booked last minute due to flight cancellation and the cost for a last minute room was very steep. Hotel was great, price for a last minute booking was not.
Great location, lovely vibe, quality hotel
Stayed in June 2024
Reviewed: June 3, 2024
Val
United KingdomNo outside area to sit.
In the heart of St Helier. Well appointed rooms with all facilities. Excellent breakfast with friendly helpful staff. Lovely snack bar serving good quality food right through the day.
Stayed in June 2024
Reviewed: May 21, 2024
Geoffrey
United KingdomPossibly number of stairs to Breakfast might be a challenge for older people. Says an active 80 year old.
Everything at the Hotel went well. Amazing staff. All friendly and helpful. Full English breakfast was excellent. Position of the Hotel in St Helier is perfect for getting about. Fitments in the room and bathroom all superb. Just an absolutely splendid hotel.
Stayed in May 2024
Reviewed: May 7, 2024
Charlotte
United KingdomThe air conditioning didn't work in my room but reception changed it from there area for me and the room had windows so just opened them and all was fine.
The hotel staff are great! The location couldn't be better and the breakfast, well Duncan is the star of that! But it is plentiful and very yummy!
Stayed in May 2024
Reviewed: May 5, 2024
Derek
United KingdomPillows
Location
Stayed in May 2024
Reviewed: April 29, 2024
Dorothy
United KingdomNothing
Staff were very friendly. The room was cleaned to a high standard each day. They moved our daughter closer to us as her Dad is disabled, free of charge. Food was of a high standard.
Stayed in April 2024
Reviewed: April 26, 2024
Debra
United KingdomI originally requested a room next to my parents but they assigned me a room on the other side of the hotel (but same floor) and when I rung to ask if I can switch rooms to be near my parents, (as originally requested) they said they had a room but I would have to pay more. HOWEVER, the next day they did rectify this mistake free of charge.
Excellent location. Staff were lovely. Selection for Breakfast was excellent & Yummy. Clean rooms.
Stayed in April 2024
Reviewed: April 12, 2024
Olafimihan
JerseyNothing.
Breakfast was amazing, nice breakfast options
Stayed in April 2024
Reviewed: April 1, 2024
Heather
United KingdomNo parking close by. Had to park in multi-storey up the hill
Very convenient location for town. Good facilities Nice breakfast and great staff
Stayed in March 2024
Reviewed: March 25, 2024
Trena
United KingdomNothing it’s 10/10
The staff are amazing lovely people. Rooms very clean and the best location. The cafe downstairs is really nice and the cocktail bar is like something in London it’s unreal 😍😍best place in jersey by far ❤️😘
Stayed in March 2024
Reviewed: March 24, 2024
Paul
United KingdomBreakfast was excellent, lots of choice and great quality.
Stayed in February 2024
Reviewed: March 20, 2024
Ignacio
SpainMaybe a bit old rooms compared to modern, fashion style hotels, but this is OK, are really fina and keep the classical hotel ambience. Maybe lobby could be slightly improved without loosing the classical touch.
Breakfast was impressive. The room, the classical British-Channel ambience, and the service and treatment from the staff. An experience in itself. Location more than excellent.
Stayed in February 2024
Reviewed: March 17, 2024
Ann
United KingdomNothing
Good location food excellent food excellent
Stayed in March 2024
Reviewed: February 28, 2024
Patricia
United KingdomThere isn't anything I didn't like.
The property is in a wonderful position to get to the town and bus station. The staff are very friendly and the buffet breakfast is wonderful.
Stayed in February 2024
Reviewed: February 14, 2024
Eduardo
JerseyEverything was amazing
Stayed in December 2023
Reviewed: February 12, 2024
Brian
United KingdomHad problem with the TV, which they did say they were having technical problems, we only stayed 1 night for a sporting event, so was'nt a big problem. Netflix , prime etc was available if you could download on your phone.
Early booking in was a big bonus for us, room was great, location was spot on, 1 minute walk to the bus station and the town centre.
Stayed in February 2024
Reviewed: February 11, 2024
John
United Kingdomcant realy fault hotel
location spot on.room cumfy.food not the cheapest vbut very good
Stayed in January 2024
Reviewed: February 2, 2024
Jackie
AustraliaI was offered an upgrade for my 2 week stay which i thought was a really lovely gesture til I was told I would have to pay for it. I was there for 2 weeks during low season. Also I had breakfast in the cafe downstairs. The menu states that the Vegetarian breakfast involved mushrooms. When I received the meal there was 1/2 a field mushroom when I challenged this a big white plate was delivered to me with the other 1/2. I did laugh but really! thats quite poor Lack of parking is not good but we did manage to get round that.
Room was a good size and very clean comfortable
Stayed in January 2024
Reviewed: January 11, 2024
Indrakumar
United KingdomLiterally everything. Location and staff.
Stayed in December 2023
Reviewed: January 8, 2024
Margaret
GuernseyThe hotel used to offer a Seafood Buffet night every Friday night which was really lovely and we were disappointed that this had been discontinued and replaced with an Asian Buffet which was OK but nowhere near as good as the Seafood Buffet used to be, which is one of the reasons we had re-booked the hotel!
Great location, walking distance to the town centre shops and restaurants and bus station. The hotel is also opposite the Leisure Complex which includes a fitness centre with swimming pool, cineworld complex and fast food areas. The hotel has a nice cafe/bar area at the front of the hotel.
Stayed in January 2024
Reviewed: January 7, 2024
Jamie
United KingdomNothing it was perfect for our needs
Staff are very friendly and professional Rooms are clean and tidy and spacious
Stayed in January 2024
Reviewed: January 1, 2024
Kirsten
United KingdomN/a
I could not fault this hotel at all. Location was perfect. The staff were fantastic. Facilities were great. Impeccably clean & I’m nutritiously hard to please with cleanliness as I’m easily anxious if something isn’t clean. There was a nice bar in the reception area and a beautiful cocktail bar for guests only. The stand out factor though was the bed. Without a doubt the comfiest bed I’ve ever slept on. We would go back to this hotel in a heartbeat.
Stayed in January 2024
Reviewed: December 31, 2023
Nick
United KingdomRestaurant a little expensive
Location and standard
Stayed in December 2023
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