Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Greater London hotel reviews
  4. London hotel reviews
  5. Reviews of Plaza Hotel

Reviews of Plaza Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

53 Shepherds Bush Rd, Hammersmith and Fulham, London, W6 7LU, United Kingdom

#816 of 1,017 hotels in London

Guests' Choice

Review Score

Based on 587 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    6.9

  • Location

    8.4

  • Facilities

    6.7

  • Staff

    8.4

  • Value for money

    7.3

  • Free Wifi

    7.6

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 76 - 100

  • Reviewed: December 12, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good place to stay for budgeted travel.

    Stayed in December 2022

  • Reviewed: December 10, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The window was broken, the manager was not able to fix it

    Two of us arrived, three of us left

    Stayed in November 2022

  • Reviewed: December 5, 2022

    8.0
    we wanted a cheap overnight stop close to the centre of london and it served its purpose with a very helpful manager/
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    the floor could be a bit cleaner

    very good value for money staff were very friendly and helpful good location

    Stayed in December 2022

  • Reviewed: November 28, 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    The double bed was bit too small for two people but still managed to get a good sleep. In the middle of the first night we were woken up by water dripping from the ceiling on the fridge. Seems to be lasting problem from the look of the fridge and the ceiling.

    We chose this accomodation mainly because of its location which was very good (walking distance from Hammersmith station). We were happy we could check in late without any problems.

    Stayed in November 2022

  • Reviewed: November 18, 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a little bit cold, but the staff gave us a solution😊

    The staff and the check in, they were very nice!

    Stayed in November 2022

  • Reviewed: November 5, 2022

    8.0
    excellent value great for short stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    cheap and clean and good value

    Stayed in November 2022

  • Reviewed: October 30, 2022

    6.0
    Outdated noicy place with a nice host
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds and bed blanket were uncomfortable, it was too hot in the room, it was noisy from outside at night. The shower definitely needs an update. The room also didn't seem very tidy and clean.

    The hotel is not far from tube stations and places to eat. The host was nice.

    Stayed in October 2022

  • Reviewed: October 20, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I would like the beds be a bit wider. For sleeping with someone you like to spoon with or a small child it is enough, but i slept with my teenager and it was a bit annoying. Thou my mom and her sister who shared the other bed didnt complain at all.

    For the price room was much better than we expected. Shower was good, room clean. It even had netflix ;) and wifi worked great.

    Stayed in October 2022

  • Reviewed: October 15, 2022

    7.0
    Overnight Stay
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Divan base was stained. Room was very warm and we couldn't turn the radiator down, would be nice to be able to adjust the temperature.

    Friendly staff. Warm room. Good location for the Eventim Apollo. Amazing value 🙂 Cool bathroom!

    Stayed in October 2022

  • Reviewed: October 14, 2022

    7.0
    Great place for the price - clean and location very good!
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night

    The TV had a big black section in the middle. Sheets were not fitted to bed, just placed on top so you could feel the mattress, which had no cover too

    Staff was very nice and friendly! Bathroom and room was clean :) The location is also great, full of restaurants all around.

    Stayed in October 2022

  • Reviewed: October 12, 2022

    7.0
    Late check-in accepted after the theatre, near to where I neede to be. plentiful power and reliable WiFi. plenty of hot
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    it suited my need for an economic night in London

    A good location at a good price

    Stayed in October 2022

  • Reviewed: October 12, 2022

    6.0
    Nice room lovely area
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    no remote control!!!

    Shower, room, area

    Stayed in October 2022

  • Reviewed: September 16, 2022

    7.0
    excellent staff and room… recommended for Shepherds Bush location…
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing comes to mind

    Very comfortable room with everything needed and excellent location for the Shepherds Bush Empire.

    Stayed in September 2022

  • Reviewed: September 14, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms are too small, way smaller than what it appeared on the pictures. 4 people in a family room is too squeezy and we can't move about the room. Beds were too soft.

    Location is pretty good with laundry shop and afew restaurants nearby, walking distance of about 13mins to the tube stations. Well priced for the location and value. Washroom is updated.

    Stayed in September 2022

  • Reviewed: August 29, 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nope

    location

    Stayed in August 2022

  • Reviewed: August 25, 2022

    8.0
    Warm, welcome stay. Good location and value for money!
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    The staff were very warm, welcoming and helpful, and upgraded us for free. It was perfectly situated as to where we needed to be and the bedroom was really quiet. Was nice to get a peaceful sleep!

    Stayed in August 2022

  • Reviewed: August 21, 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location / very friendly / it was clean and comfortable and done the job for our couple night stay in London

    Stayed in August 2022

  • Reviewed: August 13, 2022

    6.0
    Reasonable price in a good location with clean beds.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Needed more pillows, no milk for hot drinks and the toilet seat was loose.

    Good location, comfy beds that were clean and friendly staff.

    Stayed in August 2022

  • Reviewed: August 13, 2022

    7.0
    Good value for money
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 6 nights
    • Submitted from a mobile device

    No lift, and place to store your toiletries inside the bathroom.

    It was clean, and the beds were nice.

    Stayed in August 2022

  • Reviewed: August 8, 2022

    7.0
    It was perfect for one night !
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    No lift to the 3rd floor with all our luggage and steep/narrow staircase.

    Convenient location. Quiet and spacious familial room (double bed could have been a bit wider though).

    Stayed in August 2022

  • Reviewed: July 28, 2022

    7.0
    pretty basic/bare minimum for a hotel stay. great location!
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    customer service was a bit disappointing- staff were often absent and so a phone number was left for us to call with questions etc. No one ever answered when we tried to call and the message bank was full so we weren’t even able to leave a message. We’d wanted to store our luggage the day of departure after check-out but know one ever got back to us :((

    really good location! easy access to three tube stations

    Stayed in July 2022

  • Reviewed: July 25, 2022

    7.0
    Does the job if your budget is tight.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Bathroom was very small, mold on bathroom ceiling. Kind of a sketchy neighborhood but was a part of a long strip of other budget hotels.

    An okay budget hotel, you get what you pay for. Room was clean, and it provided beds, a mini fridge, a fan, a shower. All the bare necessities. About a 10 min walk from the tube. Corner market store across the street.

    Stayed in July 2022

  • Reviewed: July 20, 2022

    7.0
    Just what we needed for a one night stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Could hear people walking around a lot in the room upstairs and this woke us up at 4:30am

    friendly staff - upgraded our room - comfortable bed - there was a fan in the room which was needed for the hottest day of the year - well located for Shepherd’s Bush and Hammersmith - had what we needed for a one night stay.

    Stayed in July 2022

  • Reviewed: July 12, 2022

    7.0
    The cheapest way to visit London
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Cleaning service only one time in 6 nights The room for 4 was extremely small

    The position in Hammersmith close to everything you need Friendly staff The shower

    Stayed in July 2022

  • Reviewed: July 10, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Mattresses were a little worn

    Location was great. Staff were extremely helpful

    Stayed in July 2022

Showing 76 - 100

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless