Craigend Road, Troon, KA10 6HD, United Kingdom
#5 of 33 hotels in Troon
Guests' ChoiceBased on 873 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
8.9
Staff
9.3
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 9 March 2024
Andrew
United KingdomN/A
Beautiful location , clean , friendly & excellent food , thoroughly enjoyed my stay.
Stayed in March 2024
Reviewed: 3 March 2024
Gail
United KingdomThe shower room/toilet in the room we had was on the small size.
The location was very nice. The staff couldn't have been more helpful, polite and were efficient. The food was good.
Stayed in March 2024
Reviewed: 2 March 2024
Norma
United KingdomGood choice of cooked breakfast, but I felt the continental option choice was very limited and lack lustre.
Mews room was lovely and spacious with a separate lounge area for relaxing in. Good selection of complimentary drinks, replenished by housekeeping each day of stay. Golf umbrella 🌂 provided for dash across to breakfast room in West Coast weather!
Stayed in February 2024
Reviewed: 26 February 2024
David
United KingdomLovely hotel fantastic food great very helpful staff
Stayed in February 2024
Reviewed: 26 February 2024
Peter
United KingdomNothing. Everything was first class
Location was excellent, staff were very friendly and the food was first class with plently of choice.
Stayed in February 2024
Reviewed: 19 February 2024
Ian
JerseyThe TV channels were mostly unavailable, which would only be a problem if we spent more time in our room.
The service was amazing. Margaret, organising the lunches, helped us to completely surprise our uncle as special guests at his 80th birthday lunch. When we asked Martin behind the lounge bar to take a photo, he added logs to the fire and waited for the flames to rise to make the photo more special.
Stayed in February 2024
Reviewed: 19 February 2024
Ian
United KingdomJust staying one night. Next time we'll be longer.
We liked staying at Piersland House Hotel because it was very comfortable. clean and quiet. The breakfast was great, especially getting cream on my porridge. We got engaged while staying there when it belonged to Christian Endevour in 1970. We'll be back!!. Ian & Betty White
Stayed in February 2024
Reviewed: 19 February 2024
Jill
United KingdomOur room was very noisy (no 37). People next door were speaking and TV/Radio was on loud before 7am on a Sunday morning.
bar was good, dinner was very good, breakfast was good. Staff were excellent.
Stayed in February 2024
Reviewed: 14 February 2024
Joanne
United KingdomNothing
Lovely attractive hotel with open fire in bar.
Stayed in February 2024
Reviewed: 14 February 2024
Mark
United KingdomWe stayed in the Mews Cottage (room 30) and we found it a little basic and not decorated as nicely as the ones shown in the photos. Still decent, just expected a bit more based on the photos advertised. The breakfast buffet was really basic with few options.
The arts and crafts style of the hotel was beautiful. Loved the bar area too! I didn't realise this was the former house of Alexander Walker (grandson of Johnnie Walker) and there's a nice wee homage to all things Johnnie Walker in the entrance hall. We ate in the restaurant for dinner and it was lovely!
Stayed in February 2024
Reviewed: 13 February 2024
Gillian
United KingdomMews cottage - mini fridge, additional lamp (over and above those provided) to add softer light and a coffee pod machine in room would be beneficial
Location was very good. Decor was good.
Stayed in February 2024
Reviewed: 13 February 2024
Keith
United KingdomRoom we had was in a block away from hotel
The food was excellent. Staff were very friendly and courteous
Stayed in February 2024
Reviewed: 13 February 2024
Anne
United KingdomBar was closed as having a new carpet fitted. Would have appreciated prior warning.
Location, cleanliness, excellent staff and food
Stayed in January 2024
Reviewed: 8 February 2024
Michael
United KingdomAlthough the room was nice it was overlooking the carpark,if I was booking a stay at this hotel again I would ask for a room a that has a view of the Golf Course and sea.
The cooked breakfast was really nice,the location was good and the staff were really helpful and friendly.
Stayed in February 2024
Reviewed: 7 February 2024
Lorna
United KingdomEverything was fine
Very friendly reception staff and staff in general. Room was in the main building - lovely large room with seaview (just). Dinner and breakfast both really good.
Stayed in February 2024
Reviewed: 1 February 2024
Michael
United KingdomOur room was beside the kitchen vents and slightly noisy but they went off about 11pm and were not really a problem. If a baffle of sometime could be used to divert the noise it might improve tyhis but cannot complain about it as we booked a room at the last minute.
All the food was excellent, both breakfast and dinner. The staff were very attentive throughout our visit and the facilities and decor of the building were very good.
Stayed in January 2024
Reviewed: 31 January 2024
Helen
United KingdomDining room is too bright for evening meals lights could be toned down to give a warmer ambience at night Plates were so hot...great for warm food not so good for smoked salmon...mine started to cook plate was so warm!! Minor issues apart from these stay was amazing
Excellent stay again and hotel been refurbished since we were last there and its looking lovely. Our room was so spacious as was the ensuite and the bed was very comfortable. Breakfast was fine could have been more choice at the continental area e.g. fruit but sufficient. We ate in hotel one of the nights and food was fab we should have ate there both nights we stayed!!
Stayed in January 2024
Reviewed: 29 January 2024
Suzie
United KingdomCan’t fault anything!
Beautiful hotel…we stayed in a Mews room which h was very comfortable and spacious.We were celebrating my husband’s 50th Birthday with family and friends who also stayed in the hotel.Food and service all fabulous!
Stayed in January 2024
Reviewed: 23 January 2024
Howard
United KingdomMinor complaint. One tiny shower gel and one shampoo between two of us
Generous breakfast, nice clean modern room and bathroom. Courteous staff non intrusive. Hotel beautifully refurbished.
Stayed in January 2024
Reviewed: 23 January 2024
Keith
United KingdomThe weather at the time😀
Venue, setting, food, ambience
Stayed in December 2023
Reviewed: 15 January 2024
Allison
United KingdomNothing
Everything
Stayed in January 2024
Reviewed: 14 January 2024
Amanda
United KingdomGreat location, friendly staff We are dinner in the restaurant which was excellent value Breakfast was great continental and cooked options available All in all we had a great stay here and would highly recommend the venue and staff couldn’t do enough for you either 10/10 we will be back.
Stayed in January 2024
Reviewed: 6 January 2024
Carol
United Kingdombreakfast was great
Stayed in December 2023
Reviewed: 4 January 2024
Stuart
United KingdomThought the breakfast was a little small as to when booked with your stay compared to an added on breakfast
Everything about this property was stunning , pleasant diner next to the log fire wasn’t a problem for staff to bring it to the bar area as we had been seated here before dinner having a few drinks , second night we dined at Scott’s at the marina that too was amazing and highly recommend, overall it was a great way to start off Christmas and my wife’s 50th birthday, we will definitely be returning to Piersland House .
Stayed in December 2023
Reviewed: 4 January 2024
Jane
United KingdomNothing
Excellent accommodation, beautiful hotel
Stayed in December 2023
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