Craigend Road, Troon, KA10 6HD, United Kingdom
#5 of 26 hotels in Troon
Guests' ChoiceBased on 950 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
8.9
Staff
9.3
Value for money
8.6
Free WiFi
8.6
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End of dialog contentReviewed: 22 June 2024
David
United Kingdomfriendly staff and nothing was a problem
Stayed in April 2024
Reviewed: 20 June 2024
Geoff
United KingdomNothing
Great stay in Troon, good position,
Stayed in June 2024
Reviewed: 15 June 2024
Catriona
United KingdomThis is at no fault of the hotel but maybe rethink allowing a wedding party to hire an ice-cream van for the evening. During the day it would be fine but at night it was parked near enough in front of my room. It has to have its noisy engine or generator running to serve the cones. This was on for the full evening till very late at night. Above and what Im next going to say didn't ruin my stay, but the bathroom vent sounded a very upset loud car in my room but seemed to be the same in the other rooms as you could hear them through the walls.
Really liked the room set up I stayed in the Mews. Very clean and comfortable. As I was a solo traveller I was very welcomed with room service and all was good. The wine, fish 'n' chips, and a cheeky gigantic sundae was gorgeous. I've always gone to the wee hurie in Troon for a haddock supper but that beat the wee hurie! All room service was prompt delivery and was top notch! The staff were very friendly and quick to assist. I was a very happy customer!!
Stayed in May 2024
Reviewed: 5 June 2024
Katy
United KingdomStaff couldn’t do enough for you from the minute we arrived
Stayed in June 2024
Reviewed: 30 May 2024
Maureen
United KingdomLove this hotel ,got married here 5 years ago and staff could not have been more helpful .just returned for our anniversary and had wonderful stay,highly recommend 😁
Stayed in May 2024
Reviewed: 27 May 2024
Joseph
United KingdomNothing everthing was just right
Having stayed at this hotel 10 years previously, we were pleasantly surprised that it was even better than the previous visit. The staff were all very pleasant, the service superb, the room perfect, the food well up to standard.
Stayed in May 2024
Reviewed: 27 May 2024
Robert
United KingdomWe let the hotel know in advance that it was our 15 year anniversary and we got married in the Piersland. Bit disappointed it wasn't recognised in any way but it didn't detract from a lovely stay regardless.
Friendly attentive staff and cleanliness
Stayed in May 2024
Reviewed: 26 May 2024
Fiona
United KingdomNo dislikes
Lovely location with fast access to the beach
Stayed in May 2024
Reviewed: 25 May 2024
Connolly
United KingdomWe enjoyed our stay at piersland house. The food was excellent.
Stayed in May 2024
Reviewed: 25 May 2024
Anne
United KingdomGreat location in front of golf course. Restaurant meals were very good.
Stayed in May 2024
Reviewed: 18 May 2024
Duggan
United KingdomBreakfast choices were limited and table had to be booked in advance to get an appropriate time,
Staff very friendly and extremely helpful, room was lovely,airy and comfortable Meals were very good as was service
Stayed in May 2024
Reviewed: 17 May 2024
Gayle
United KingdomBeautiful setting, All bar dinning areas were exceptional.
Stayed in April 2024
Reviewed: 16 May 2024
John
United KingdomHeating was a problem and could not open windows.
Beautiful building in lovely setting
Stayed in April 2024
Reviewed: 15 May 2024
John
United KingdomNothing the place was great
Great setting and location lovely old mansion house in good condition
Stayed in May 2024
Reviewed: 15 May 2024
Muriel
United KingdomGreat place
Stayed in May 2024
Reviewed: 14 May 2024
Linda
United KingdomGreat 2 night break Great location great staff and service
Stayed in May 2024
Reviewed: 10 May 2024
Gerald
United KingdomNothing
It’s a beautifully presented hotel. Inside and out it’s immaculate. Staff were excellent. We had a wonderful meal in the restaurant
Stayed in May 2024
Reviewed: 7 May 2024
Catherine
United KingdomNothing to dislike.
Everything it’s a special find & steeped in history. The staff are amazing. A great restaurant & bar & fabulous rooms with loads of parking.
Stayed in March 2024
Reviewed: 7 May 2024
Norma
United KingdomThe cold selection available for breakfast was very limited. Nothing fancy about it for such a 5 star hotel.
Beautiful old style country house hotel. Provided a very tasty cooked breakfast
Stayed in May 2024
Reviewed: 5 May 2024
Susan
United KingdomStayed in The Lodge . I thought the room was bit basic for £195 per night . Buffet section at breakfast was limited , although the choice of hot food from the menu was good .
Beautiful building and location . The Haddock and poached eggs at breakfast was delicious. Waiter at lunch was friendly and he had a can do attitude . Lunch was tasty too .
Stayed in May 2024
Reviewed: 5 May 2024
Lucy
United KingdomMinor things really and it would not stop me from visiting again. I had a pushchair- maybe a bit more assistance with moving up and down stairs- I should have been more forthcoming also. Perhaps a bath would have been good with having toddler.
We really used the bar area in the evenings for diner and meeting friends. I had my 2 year old son with me and the staff were extremely accommodating and helpful. Felt relaxed at the hotel- yet it clearly maintained a very high standard
Stayed in May 2024
Reviewed: 5 May 2024
Richard
United KingdomLocation
Stayed in May 2024
Reviewed: 29 April 2024
Fernando
SpainThe location and the warmth of the stay. Good place to stay for a golf trip.
Stayed in April 2024
Reviewed: 23 April 2024
Graeme
United KingdomClean, friendly staff. Great location.
Stayed in April 2024
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