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Reviews of Phlox Garden

44 Westmead Road, Carshalton, Sutton, SM1 4JN, United Kingdom

#4 of 21 hotels in Sutton

Guests' Choice

Review score

Based on 68 apartment reviews

8.7

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.5

  • Staff

    8.6

  • Value for money

    8.6

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 8 September 2024

    10
    Brilliant price would definitely stay again .
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Clean , tidy very spacious better than a hotel

    Stayed in September 2024

  • Reviewed: 12 July 2024

    8.0
    Very comfortable apartment in a lovely area. Recommended.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Very minimalistic. It gets the job done well. But it stops there.

    Location is great and close enough to my venue.

    Stayed in July 2024

  • Reviewed: 2 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    It was just an amazing and ideal location for me.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Business trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Not much cooking utensils and pots and pans And could do with bigger bath towels

    Good location and easy access to apartment

    Stayed in April 2024

  • Reviewed: 13 March 2024

    10
    Exceptional
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    everything good nothing to complain

    I liked everything great apartment

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The bed was comfy and has few places to eat literally on doorstep

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    N/a

    Nice and clean and easy checking in

    Stayed in March 2024

  • Reviewed: 8 December 2023

    10
    Great for the price
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No tv in rooms and the lady turns up 10 mins before check out and was a little rude

    Good for money and very clean

    Stayed in December 2023

  • Reviewed: 29 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    WiFi wasn't the best. But the TV works perfectly.

    Quiet area, nice location, 5 minute drive to the train station. Shops and a selection of takeaways less than a 5 minute walk in either direction.

    Stayed in August 2023

  • Reviewed: 11 July 2023

    9.0
    Nice and clean !!!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Prefect communication with the host !!! Clean and easy to check in !!! Nice and big flat !!! Thank you !!!

    Stayed in July 2023

  • Reviewed: 9 July 2023

    10
    We enjoyed staying there
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Non

    Clean and tidy Enough towels Wifi Near to bus stop station

    Stayed in July 2023

  • Reviewed: 26 June 2023

    8.0
    very accommodating
    • Business trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    easy access no deposit required good location and free parking

    Stayed in June 2023

  • Reviewed: 22 June 2023

    10
    Somewhere fair and comfortable in Sutton to stay
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Not being able to stay longer !

    Accomodating host, Annie is an absolute dream. Great communications, great property, will most certainly stay here again when in the area. Thank you Annie.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Self check in.

    Stayed in June 2023

  • Reviewed: 8 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The front garden had a big hole in it and some dumped items. It didn't look great.

    Well equipped and spacious. Good location for the station to travel into London.

    Stayed in May 2023

  • Reviewed: 17 April 2023

    8.0
    Cute convenient apartment with washer/dryer
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights

    The beds are a bit loud and the walls a bit thin if you're plan on having some adult alone time. There was a big hole and pile of garbage in between the two parking spots that forced us to find parking on the street. And they should get rid of the door to the kitchen. And the floor was a bit dirty when we arrived (we mopped up). Really though, we liked the place and will likely stay there again for the value and convenience alone.

    Has a washer/dryer combo, which was amazing! It looks very nice and has plenty of space for guests. The mattresses and bedding were comfortable to sleep on. It is located within a 5 minute drive (or a 20min walk) to shopping and restaurants.

    Stayed in April 2023

  • Reviewed: 6 December 2022

    9.0
    Excellent stay
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Shower head could be better, a bit low and small. Also, fridge needs a handle, difficult to open.

    Nice quiet, residential location. Clean flat, good size, nice garden area. Fully equipped kitchen with modern appliances. Quick and easy check in and check out. A very pleasant stay and would recommend.

    Stayed in December 2022

  • Reviewed: 6 December 2022

    9.0
    My stay was great and my kids loved the apartment space,
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 11 nights

    Nothing I can think of.

    I like very thing about the property, its spacious, clean, kids friendly, safe and has everything I needed to use for my stay. Collecting the key was very easy and fast. Annie provided exceptional support.

    Stayed in December 2022

  • Reviewed: 10 November 2022

    10
    Exceptional
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 5 nights

    Would recommend this property

    Stayed in November 2022

  • Reviewed: 20 September 2022

    10
    Nice, cute, enjoyable, very clean with all working facilities available. This is home to home.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights

    a blender could have been provided

    Stayed in September 2022

  • Reviewed: 15 September 2022

    9.0
    enjoyed but upset & struggle with the check out time
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    noice from the next door, not enough facilities in the kitchen eg no knife , too early check out(10am)

    cleanliness is good,adequate furnitures ,ventilation is good

    Stayed in September 2022

  • Reviewed: 25 August 2022

    8.0
    beautiful quiet place . I loved it and will book again!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    the entertainment on television

    the apartment was soo clean and fresh.The host is lovely

    Stayed in August 2022

  • Reviewed: 9 September 2024

    7.0
    Good
    • Business trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Ok for working people

    Convenient location Parking good

    Stayed in August 2024

  • Reviewed: 8 July 2024

    7.0
    Our overall stay was pleasant. It could even be better if some of the deficiencies did not exist.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights

    Its facilities and interior setup have some rooms for improvement based on observations below: - Weak wifi especially at evening time when more residents return to the property. Difficult to get Internet websites loaded. - water temperature of the shower in the lower floor bathroom is difficult to adjust. The water flow also needs to be carefully set in order for the shower head to stay in position. If water is too strong, the shower would be forced to point to the ceiling. - no shower and no mirror in the upper floor bathroom - no mirror at all on the upper floor - no wardrobe in the upper floor bedroom. It only has a 2-shelf open cupboard (without door and drawers) and small bedside drawers. There's no place for hanging up clothes. It's very inconvenient for us to stay for a full week. - there is no sieve and not enough kitchen towels - the lower floor wardrobe had too few hangers. - no toilet roll holders in the bathrooms - the fridge is a bit small - the lower floor bedroom curtain is not thick enough to block sunlight in the early morning - the steps on the staircase between the lower and upper floor are quite high and not friendly for aged people. - there was also no description in advance that it consists of 2 floors. - wear and tear, e.g. some laminate floor tiles started to come loose, cooking spatula has a loose handle, ironing board seems to have been overly used and cannot stand well. - only one ironing board was found in the common area of the property and there wasn't one in our flat. - more modern interior design and better equipped rooms could be attracting more guests

    According to Google Map, the property should be a re-developed detached house in recent 2-3 years. It has 4 individual flats. It's external wall is very new and appears to have good insulation. We stayed in one of the flats with 2 bedrooms and 2 bathrooms. The flat which was a duplex was spacious and able to meet the needs of our family of 3 adults. The property can accommodate parking of upto 3 cars. Parking space was always available during our stay. Location is good for travelling to places on the south side of London. It's also quite close to the Sutton High Street. The cooking hob, oven, washing machine and toaster were of quite good brands. Plenty of toilet rolls were supplied. Many power sockets are available around the flat. Beds and pillows are comfy.

    Stayed in July 2024

Showing 1 – 25

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