30 Hope Street, Liverpool, L1 9BX, United Kingdom
#9 of 105 hotels in Liverpool
Guests' ChoiceBased on 185 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.4
Facilities
9.2
Staff
9.4
Value for money
8.9
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 24, 2024
Terence
United KingdomNo parking,room could have been a degree or two warmer food average
Attractive deor,very close to the ebent I was attending,stagg friendly
Stayed in May 2024
Reviewed: May 24, 2024
Lesley
United KingdomSmall point, pillows too high.
Very good breakfast. Pleasant helpful staff. Great location. Exceptionally clean.
Stayed in May 2024
Reviewed: May 24, 2024
Stephanie
United KingdomNothing
Exceptional very clean and staff very friendly
Stayed in May 2024
Reviewed: May 23, 2024
Janet
United KingdomThese are just observations not complaints: Wet room whilst a great idea leaves the bathroom floor swimming with water for a long period of time. Not practical. Toiletries were removed after cleaning and not replaced. No tea in the room -only coffee which could have been remedied if we’d asked. Breakfast on day one includes a choice of either a hot or cold drink and an option to pay extra for additional drinks. Oddly on day two we were offered both free of charge.
Beautiful hotel. Everything was spotlessly clean. Good breakfast. Lovely staff. A special mention to Marnie who was most helpful.
Stayed in May 2024
Reviewed: May 21, 2024
Marie
United KingdomBreakfast was disappointing
Lovely hotel, bright modern and clean.
Stayed in May 2024
Reviewed: May 20, 2024
Mushla
United KingdomThere was nothing to dislike about this gem of a hotel. Only been open a few months so everything is brand new.
Most beautiful hotel. Decor is exquisite. The bed and pillows were perfect and we slept really well. Excellent location for the city centre, train stations, Cathedrals, Philharmonic hall and the Empire Theatre. All within walking distance. Not too far from the waterfront but taxi's are very good value plus you get good city knowledge off the driver. The staff were outstanding and some of the friendliest people we've met. Had Sunday lunch in the restaurant before leaving and it was gorgeous.
Stayed in May 2024
Reviewed: May 18, 2024
Ron
Isle of ManThe only criticism was hard pillows so I had a poor nights sleep.
Location was excellent and high quality. The shower was brilliant.
Stayed in May 2024
Reviewed: May 17, 2024
Linda
United KingdomThere was nothing to dislike
It was spotless, which to me is the most important thing.. We went with friends to a concert at the Philharmonic. It was only a minutes walk away from the hall, Surrounded by places to eat, and lots of pubs. I will definitely stay again .. I was very pleasantly surprised
Stayed in May 2024
Reviewed: May 16, 2024
Lynne
Isle of ManCoffee supplied in room Room felt little claustrophobic as tiny window, 2 huge beds but overall beautiful room
Location was great as attending Royal Hosp for eye surgery,
Stayed in May 2024
Reviewed: May 15, 2024
Katie
United KingdomNothing, we enjoyed it all.
The room was very clean and comfortable. We had a great night's sleep and the shower was fantastic! The staff we encountered were friendly and polite. It's also located in a great part of the city. We would definitely recommend and would stay here again.
Stayed in May 2024
Reviewed: May 15, 2024
Nathan
United KingdomNo apps on the TV, e.g. netflix just standard satellite
Great WiFi, very clean. Everything new. Jacuzzi bath well worth the upgrade.
Stayed in May 2024
Reviewed: May 14, 2024
Shanice
United KingdomNothing!
Our room was absolutely stunning, very clean and comfortable. The deco was beautiful and all staff were extremely friendly and helpful, will definitely be returning.
Stayed in May 2024
Reviewed: May 13, 2024
Chante
United KingdomNothing it was perfect
It was clean and so modern!!
Stayed in May 2024
Reviewed: May 10, 2024
Harlock
United KingdomAbsolutely nothing
The staff at the hotel couldn't do enough for us. The lady from reception even put a lovely note in our room and a bunch of red heart balloons on our return from our evening out. The breakfast was superb. The jacuzzi bath was brilliant and very spacious. The gentleman serving at the bar was very polite and helpful also. Couldn't recommend this hotel enough.
Stayed in April 2024
Reviewed: May 9, 2024
Barbara
United KingdomWe were pleasantly surprised with everything
Lovely stylish hotel. It hasn't been open long and everything is very new and fresh. Helpful staff. Very clean and comfortable Slept well, even with the window open as it was a warm night Good breakfast too
Stayed in May 2024
Reviewed: May 7, 2024
Evans
United KingdomCould benefit from more shelving in bathroom - nowhere to put toiletries. No toast, cereal or top up drink offered with cooked breakfast which was otherwise delicious. May have been available but we had to leave early & didn't ask. My breakfast fork was dirty, otherwise very clean.
Lovely new hotel, very glitzy! Comfortable, cosy bed, good quality linen, nice thick duvet. Bathroom sink spectacular! Tasty, good quality freshly cooked breakfast to order was extra £15 a head. Cheerful staff. Great location & reasonable parking alongside the Philharmonic Theatre virtually opposite £8 12 hours, £16 24 hours.
Stayed in April 2024
Reviewed: May 7, 2024
Phil
United KingdomAbsolutely nothing
Didn't have any meals. Super comfy beds. Fantastic staff, especially Wendy & Ashe - thank you for making our stay so special.
Stayed in May 2024
Reviewed: May 2, 2024
Janet
United KingdomNo teaspoons. Not enough teabags, coffee or milk.
Spacious room. Lovely decor. Very comfortable beds
Stayed in May 2024
Reviewed: April 28, 2024
Philip
United KingdomThere was nothing not to like. Everything was perfect so we have nothing to complain about.
The location was perfect for what we wanted to do. The room was spotlessly clean and everything we needed was easy to find. The bathroom was lovely and the beds very comfortable. We both slept really well. All the staff we met were super friendly and helpful.
Stayed in April 2024
Reviewed: April 24, 2024
Neil
United KingdomBreakfast was ok but the tea and coffee were good
Staff and hotel were lovely
Stayed in April 2024
Reviewed: April 21, 2024
Tom
United KingdomNothing to dislike.
It was comfortable, clean and modern.
Stayed in April 2024
Reviewed: April 19, 2024
Siobhan
United KingdomThis hotel is absolutely wonderful. The pictures do not do it justice. Very modern and spacious.
Stayed in April 2024
Reviewed: April 19, 2024
Donna
United KingdomGorgeous! So glamorous.
Stayed in April 2024
Reviewed: April 18, 2024
William
United KingdomAn option for softer pillows and when bed is remade to change used cups in the room
First class full english
Stayed in April 2024
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