Not available airport shuttle

Quiete and safe place in Central London, Good locality near to Hyde park and Portobello market.

Stayed in May 2024

I did not like the food

I liked the room and the bed.It was comfortable.

Stayed in April 2024

The breakfast is poorly organised and managed, cramped and overcrowded and not really worth the money even if it is only £11.

Nice, clean, fairly spacious room (ceiling on mezzanine a bit low), water, tea and biscuits replenished every day for free, nice atmosphere, nice patio area, great location.

Stayed in May 2024

The breakfast was not good. There was scrambled egg that did not taste as good as they should be. Hard boiled eggs and chicken sausages and some sort of substitute bacon which was quite awful. If they do not want to serve an English or European breakfast, they should just do what is known as a Continental breakfast.

The staff were all friendly, efficient and helpful.

Stayed in May 2024

Well maintained. Breakfast was good.

Location is good.

Stayed in May 2024

Again, if you are an American, be prepared for a very small room with a small bed. However, it is a comfortable bed, and the rooms are in excellent condition. The only other issue of importance is that the nearest underground station is a 7-9 minute walk, and the next closest is at least 11 minutes away. For us that was only an inconvenience, but the line you will be on will require at least one change to get to major tourist spots in Central London. Sadly, there is no way for guests to have climate control under their control in their rooms. Having said that, if you want to stay in a quiet, clean, and relaxing neighborhood this is your place.

The property is in a nice, quiet area of London. The lobby is spacious, with a nice outdoor garden/porch to enjoy. The excellent staff goes out of their way to meet your needs, in a very professional manner. The desk clerks/management are in shirt and tie or female business attire. It is an interesting design, it sits in the middle of a block of row houses, all are kept quite neat and are in good repair. There are not a lot of pubs or cafes real close to the site, but about a 5 minute walk from the hotel is a road with almost every American chain/franchise restaurant (McD and BK are almost next to each other!) in England on it and at least two pizza joints along with the normal pubs and eateries. The hotel breakfast is a 'classic' English breakfast as a buffet, with baked beans, salad, Bangers, their unique bacon and everything else for a good price. The eatery is in the hotel basement, but is quite comfortable to eat in. The staff, including the food service staff and housekeepers were very friendly, and always willing to talk and/or help guests. We were very impressed by them. The rooms are small as many London hotels are but there is a small desk, and a large bathtub in the room, even long enough for me (almost 2 meters tall) to be immersed in water. The beds were comfortable to sleep in, but the halls are not wide at all. The elevators are fine, except they are supposedly limited to three people per lift. We had four in a lift every time we used them, and did not break the lift car. Other than the size of the room and a couple minor issues, this is the best hotel we stayed in. If we return to London we will stay here again, hopefully in a larger room!

Stayed in May 2024

Cheap coffee

Reception was great

Stayed in May 2024

This hotel advertises a hole of 6 square meters that you can hardly call a room, with nothing but a bed in it, toilet and shower 2 flours apart, and takes money for it. It’s a shame! On top of it the restroom smells from cigarettes, which they deny.

Nice neighborhood

Stayed in May 2024

Size of the room and shower area was too small

Breakfast was ok staff was friendly

Stayed in May 2024

I was stuck in this small elevator that was moving up and down for 20 minutes, almost left without oxygen - DANGEROUS! I did not like how the staff reacted in this crisis situation, it was traumatic experience, I almost choked. However, they paid me taxi to the Airport after I insisted, since I was late to the Airport because of this incident. Receptionist offered me water and coffee to calm down, which I appreciated. Hence, I did not want to leave the lowest score.

Clean cosy room, nice neighbourhood, central line tube within walking distance, ok breakfast for surcharge.

Stayed in May 2024

The bed was terribly narrow and the bathroom was also pretty small. The room was ok for one night but I wouldn't recommend this kind of room for a longer stay.

The staff was extremely polite kind and helpful and the location is also very good.

Stayed in May 2024

Space

Staff - clean

Stayed in May 2024

Convenient location, clean, comfortable, very friendly and helpful team. Perfect for a short stay!

Stayed in May 2024

Staff were friendly, hospitable, and kind. They were also flexible to shift me to another room on request❤️. Enjoyed my stay. And the breakfast👌

Stayed in May 2024

Not sure why hotels insist on taking credit card details which they say is insurance against damage!

Friendly and helpful staff and excellent breakfast. An 8 min walk to Bayswater tube station.

Stayed in May 2024

The rooms are very small. If you're out all day and only come back to in the evening, that's fine. The rooms are ring-shaped. If you spend four nights in the hotel, the breakfast becomes monotonous over time.

The hotel is in a very good location: central with many restaurants and the subway nearby in a peaceful neighborhood. The hotel is very clean and well maintained. The staff is very friendly, courteous and helpful. The beds are very comfortable. The mattresses are rather hard.

Stayed in April 2024

Been a while since my stay and can't remember any thing worth mentioning here.

Just what I was looking for for a short stay as a solo traveler. facilities were well kept and the staff was friendly. Good location near the portabello road market

Stayed in March 2024

Beautiful surroundings decor classy and clean

Stayed in April 2024

Needed to turn off the room fridge at night as it buzzed so loudly it put me off sleeping. At breakfast the coffee was not good. I switched to the selection of teas - much better.

Lovely quiet location yet is excellent for underground tube as well as nice cafes and restaurants nearby. Really nice to be able to open the bedroom window and get fresh air (so many hotel windows don not open), nice view on to the quiet road and houses opposite and everything was very clean. Breakfast was ok.

Stayed in April 2024

Room was small and situated in the basement, couldn't get any air in and no Aircon made for a warm night

Great hotel close to Paddington

Stayed in April 2024

We took the rooms with external private bathroom to save some money. Two of these rooms are poorly isolated and thus cold, unless you turn on the extra heating, which then made it very warm. For my room, the bathroom was 3 flights of stairs away. Other rooms may be nicer.

Close to Kensington Gardens.

Stayed in April 2024

Bed and room were quite small but it was ok overall.

My stay at this hotel during my first trip to London was very enjoyable. The breakfast was very good. In addition to meeting all my requests, the staff were both friendly and very helpful. I thank them all again.

Stayed in April 2024

The cleanliness of odd places, they clean mostly the sheets and bathroom

Great location, hotel room is small.

Stayed in April 2024

Nothing really, if anything just the small bathrooms

Looks very inviting when you walk through the front door. Staff always smiling and polite. Bathrooms a bit small but ok and clean. Breakfast great, although the bacon was definitely not bacon. Freshly cooked pastries, and omelettes. Friendly staff.

Stayed in April 2024