Millward Hall, 55 Salisbury Street, Leek, ST13 5EE, United Kingdom
#14 of 36 hotels in Leek
Guests' ChoiceBased on 72 apartment reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.1
Staff
9.3
Value for money
9.3
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 22 August 2024
Debbie
United KingdomMix up with booking confirmation was upsetting Resolved fairly quickly but annoying
Stayed in August 2024
Reviewed: 16 August 2024
Helen
United KingdomBeautifully decorated and appointed apartment in a great central location for shops and eating.
Stayed in August 2024
Reviewed: 8 August 2024
Crennell
United KingdomCouldn't fault this lovely apartment.
Excellent facilities in this very comfortable apartment. Had everything you could reasonably expect. Very clean. Bed was very comfortable.
Stayed in August 2024
Reviewed: 5 August 2024
Matt
United KingdomThe single beds in the twin rooms in both apartments are rather more like camp beds - squeaky and not terribly comfortable. The top floor apartment was very warm and stuffy (2 fans are provided).
Excellent location just a few minutes walk from shops, pubs and restaurants in Leek town centre. Lots of free road parking around. Smart apartments with good sized kitchens and facilities. A few issues with keys, hot water and wifi initially but quickly fixed by the host.
Stayed in August 2024
Reviewed: 3 August 2024
Alison
United KingdomSingle beds felt a little rickety and creaky, but other than that was perfect.
Clean, spacious, well equipped, great location.
Stayed in August 2024
Reviewed: 26 July 2024
Verity
United KingdomThe apartment was lovely and in a perfect location for the places we wanted to visit. Plenty of places to eat/ drink in walking distance. Supermarkets nearby. Off road parking available near to the apartment, which wasn't expensive.
Stayed in July 2024
Reviewed: 3 July 2024
Paul
United KingdomNot complaints but perhaps things to note, The beds were fine but it don’t think I’m wrong in saying the mattresses were too soft and likely cheap. The decor was lovely but in places a little worn from use and a shelf in particular above my bed was a little loose. Just a few things like this could do with checking and fixing. 3 of us stayed and the 3rd shower was cold in the morning. So either the tank is too small for a family or the tank was not fully heated in the morning, which made us rush the evening showers a little. But I’m not picking here, everything about it was great and if we came again we would stay here without a doubt.
The property was perfect! A lovely apartment just off from the town centre. The decor was very modern and classy, the facilities were just perfect with enough utensils if you wanted to cook in the full kitchen. Beautifully laid out bedrooms. Couldn’t have asked for more to be honest, for what we needed it was absolutely ideal.
Stayed in June 2024
Reviewed: 2 July 2024
Neil
United KingdomCommunication with the host was excellent
Stayed in July 2024
Reviewed: 27 June 2024
Callum
United KingdomCouldn’t get the hob to work, but wasn’t a dealbreaker
Lovely peaceful apartment with very cosy decor and great location
Stayed in June 2024
Reviewed: 18 May 2024
Samantha
United KingdomNothing
I like the small garden
Stayed in May 2024
Reviewed: 5 May 2024
Abbylee
United KingdomNot been able to use the shower
Absolutely amazing loved the stay but unfortunately non of us could use the shower as it was really hot and we couldn’t turn it down as there was no thermostat we was told about this but it should have been set to a moderate heat but it was really too hot
Stayed in May 2024
Reviewed: 4 January 2024
Andrew
United KingdomTop floor apartment, so would have have been better if the lift had been working.
Clean and well equiped. Not a busy time of year, so was able to park on the road right outside the apartment block for free.
Stayed in January 2024
Reviewed: 17 December 2023
Sina
GermanyPerfectly located to reach city centre in 5 minutes by foot. Restaurants, pubs, shopping and cafés etc just a walk away. Nice quiet street at night. Apartment is very nice, will come again.
Stayed in December 2023
Reviewed: 26 October 2023
Janice
United KingdomBathroom smelt a little damp when we arrived but by the morning the smell had gone
It was clean and tidy, in the perfect position for us and nice and quiet
Stayed in October 2023
Reviewed: 19 September 2023
Stuart
United KingdomThere was a bad smell coming from the bathroom, I think the train. The fire alarm panel was beeping for the entire stay.
Stayed in September 2023
Reviewed: 1 September 2023
Andy
United KingdomLocation was good
Very clean and tidy
Stayed in August 2023
Reviewed: 27 August 2023
Jilly
United KingdomNot the fault of the host but soundproofing in the building is poor and (in flat 1 anyway) you can hear pretty clearly neighbours above. However there was no partying or anything just normal activities but you could hear very clearly.
Location great, perfect for Alton towers and the roaches etc. Also very close to the town. Flat was clean, modern and comfortable and the host was very helpful and friendly
Stayed in August 2023
Reviewed: 20 August 2023
Syed
IrelandNothing! All good!
Modern cozy apartment with all the amenities you would like for your stay. Rooms were of nice size and beds were comfortable. The washroom was clean and the shower had good pressure. The kitchen was modern and the sitting area was nice. WiFi was fast. The instructions to check-in and check-out were clear and provided on time. Overall, we had a great stay.
Stayed in August 2023
Reviewed: 6 July 2023
Jenna
United KingdomThe stairs were a killer but the apartment was worth it.
The apartment is absolutely stunning, so comfy and cosy. It was super easy to find thanks to the directions emailed by the host. Great location with plenty food places and shops to hand. The host seemed lovely whenever spoke with through email. Will defo book here again
Stayed in July 2023
Reviewed: 27 June 2023
Christopher
United KingdomExcellent modern Apartment with a small garden area at a reasonable price within a short distance of Alton Towers. The Town Leek has everything you need including several supermarkets, restaurants, pubs, takeaways etc. My family and I thoroughly enjoyed our stay and the apartment would be the first place we would want to book if we returned to Alton Towers.
Stayed in June 2023
Reviewed: 27 June 2023
Lisa
United KingdomNo real issues.
It was a good location and also a local Co-Op is really handy as open till late. A nice modern apartment with a bonus of a courtyard garden.
Stayed in June 2023
Reviewed: 12 June 2023
Paul
United KingdomMinor gripe but being ground floor flat it wasn't practical to leave bedroom windows open on hot nights.
Very clean and tidy. Had everything we needed. Slight problem over key missing from key safe resolved very quickly. Great location in centre of town.
Stayed in June 2023
Reviewed: 7 June 2023
Edmund
United KingdomKitchen crockery / utensils could be better equipped. Dining / living room space is cozy but adequate. Bed mattresses a bit soft.
Good communication from hosts, no problems with keys / access. Apartment was modern & clean. Good location, quiet but also close to the town centre. Off street parking outside the building or on surrounding roads.
Stayed in June 2023
Reviewed: 5 June 2023
Fiona
United KingdomA few more plates and bowls would be welcome.
Easy to get into, clean tidy apartment.
Stayed in June 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content