46 Colwyn Avenue, Derby, DE23 6HG, United Kingdom
#24 of 29 B&Bs and inns in Derby
Guests' ChoiceBased on 13 hotel reviews
5.1Cleanliness
6.5
Comfort
7.1
Location
6.3
Facilities
6.3
Staff
6.0
Value for money
6.3
Real Bookers. Real stays. Real opinions.
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Showing 1 - 13
Reviewed: November 27, 2023
Azeez
NigeriaThe staff are poor, complaints were laid for items that needs fixing. They never responded neither was the complaint resolved.
The house was clean
Stayed in November 2023
Reviewed: April 15, 2023
Nkwae
United KingdomWhen i arrived, the heating system of the room I was given was not working and it seemed the manager/owner was not aware, the owner was very far to assist me, she had to send me here and there to try fix the problem. It was not very comfortable. I ended up tripping on the stairs, cz i was getting a little stressed up, i got hurt but i massages the leg and was fine the following day. I got help very late and the weather was not very good during that week. The help I got was that one of the residents offered to exchange a room with me, thats how, i managed to survive the cold weather. When I try to use the bathroom including the toilet in the morning, they were very dirty and I was told because its a b&b, cleaning its only done, when clients leave, and since I found people already lodging there, I had to endure their mess, I just had to use facilities in the state they were in😢, The place was cleaned on the second day of my stay at midday. The manager had said she would speak to the other residents to clean after themselves, but unfortunately, it seemed it worsed the situation, they left having messed the toilet and I had no choice but to use it as it was. I felt I was at the mercy of other residents. This is what made me so unhappy about the service. The rooms are also not lockable.
The rooms were fairly clean and the beds comfortable. The manager was also friendly, only that some issues could not be resolved on time.
Stayed in April 2023
Reviewed: April 28, 2024
Les
United KingdomThere were people dealing drugs outside. There was loud music coming from inside the house. I was unable to contact the owner. So I had to find alternative accommodation. I have asked for a full refund and not had a reply from Hotels.com or the Vendor
Nothing.
Stayed in April 2024
Reviewed: April 19, 2024
Abdullah
United KingdomI and the other people staying in the house weren't given our keys and were told to use a general key which had to be left on the key box outside the main door. As a result, I was locked in the house in the morning, and luckily got a housemate to rescue me. I had messaged and called but no keys. A manager called and said I could just sleep keeping the main door unlocked. Very incompetent people running an unsafe business. The bed sheet was very dirty with hairs from previous renters. The bathroom basin sink was clogged with water during my whole stay.
Not much really, I booked it because it was cheap
Stayed in April 2024
Reviewed: April 4, 2024
Tim
United KingdomWhen I arrived the property was inaccessible and the owners uncontactable. I had to find alternative accommodation. The house itself from the outside looked in a poor state of repair.
Stayed in April 2024
Reviewed: September 11, 2023
Chodri
SpainNothing
The room was nice and clean.
Stayed in September 2023
Reviewed: July 17, 2023
Philip
United KingdomAll good thanks
Friendly, clean, great wi-fi, 300+ Mb 12 ping.
Stayed in July 2023
Reviewed: July 17, 2023
Philip
United KingdomMattresses a bit thin, but perfectly useable
Friendly owner, simple check in, relaxed atmosphere , great wi fi.
Stayed in July 2023
Reviewed: September 24, 2023
Michał
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: April 16, 2024
Blerim
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: October 31, 2023
Robinson
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: May 12, 2023
Fabian
GermanyThere are no comments available for this review
Stayed in May 2023
Showing 1 - 13
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