Parking directions were abysmal. Eventually had to park on other side of Maid Marian Way walk over to the hotel and the lovely man came out and showed where I was supposed to go. The turning was hidden in the scaffolding. Not that it helped much as gps still wanted me to go down the one way street. He told me to ignore that and look for the scaffolding. Got there in the end. Very stressed. It was peeing with rain which wasn't exactly helping and I don't know Nottingham hardly at all. Other than that no complaints at all.

Lovely hotel. Nice staff apart from. Lady on the phone when I phoned to ask how to get into the car park. Gps took me down a one way street head on into buses!. Didn't seem to understand I couldnt find the car park. Just kept telling me to push the buzzer and she would let me in. If only!

Stayed in April 2024

Nice clean convenient

Stayed in May 2024

Bath with shower needs a non slip area bigger & better than at present. This is especially like is you are older.

Spotlessly clean

Stayed in May 2024

Felt us very welcome, staff super friendly and helpfull. Nice breakfast. I can't find any negative thing

Stayed in May 2024

The hotel is near the castle - a good location for central Nottingham. The hotel offers all things you would expect from a business hotel. Outstanding, though, was the breakfast staff. One of the waiters (Jose), despite being really busy clearing tables, insisted he had nothing more important to do that fetch us fresh coffee.

Stayed in May 2024

- The hotel is on a very busy and noisy main road. This meant I heard loud loud exhaust pops/bangs in the night from speeding vehicles and motorbikes. There was also a lot of noise from ambulance sirens/sirens. Fortunately, I'm a seasoned traveller so I always take ear plugs with me. Once I had them in, it was fine. The hotel does have double glazing, but it's very old and doesn't work well in terms of soundproofing.

- The room was pleasant and very clean. Well presented. - The coffee machine with quality coffee pods was a nice touch. Made the room feel luxurious. - Great flat screen TV - Very comfortable bed - The bath was a good size and much appreciated to relieve stress! - Luxury Elemis toiletries

Stayed in May 2024

Nothing

Cleanliness and location

Stayed in May 2024

We had the breakfast included in our stay, and we both thought the continental was excellent! The hot option was lacking, my cousin said she would have liked black pudding. Oh and the scrambled egg was not good, in that it was hard :(

My cousin and I stayed in the twin room, which was clean, beds very comfortable, room a very good size, and the shower was pleasant. No complaints 😃 Good location too, and staff friendly. Have stayed before in 2021, and would come back. Good value for money, compared to other hotels in Nottingham

Stayed in May 2024

easy check in, big clean rooms, nice staff

Stayed in May 2024

Nothing.

Clean, efficient, well located

Stayed in May 2024

Hotel room was a little dated but didn't effect our stay

It was our anniversary and the hotel provided us with a free upgrade and 2 drinks. Such a lovely surprise.

Stayed in May 2024

A shower only in a Bath tube

Stayed in May 2024

The curtains didn’t stop all the light from entering the room from outside

Location

Stayed in May 2024

My stay was on a Friday night so it was quite loud in my room until about 4:30 am on this occasion, having said that I did sleep well.

Friendly helpful staff, plenty of breakfast choices. The use of Hotel Car Park. The layout of the room is easy to work in. Plenty of storage space if needed.

Stayed in May 2024

People in the neighbouring room having loud sex that kept us awake!

Comfortable room, with all the facilities we needed, and very handy for the city centre.

Stayed in April 2024

Customer-oriented staff

Stayed in May 2024

The hotel is in a very central, but busy part of the city with road/building works around and nearby. Taking this into account, I asked for a room in quiet part of the hotel as I'm a very light sleeper. The Receptionist gave me "a room on the corner" which he said would be suitable. However, the room I had was far from quiet as you could hear noise from the outside surroundings in the room. The 1st night wasn't too bad as I decided to watch TV to distract from the sound of music coming from a nearby venue (pub/club?) which was lowered just after 10pm The 2nd night however was a different story. The music was much louder and carried on until much later. Had I not got changed and into bed, I would have asked to change rooms. I realise that being in such central and busy location certainly has it's advantages, but for me the noise factor was a drawback and in future would look for somewhere in a less busy location.

The room was well organised re tea, coffee, and toiletries. The room was clean, the bed very comfortable with lovely crisp bedding. The staff were also very helpful and friendly.

Stayed in May 2024

Room was too hot

Stayed in May 2024

Nothing

Drinks available in reception. Coffee machine in room. Big room. Quiet. No noise from surrounding area or guests. Very friendly, helpful staff. Clean. Great location.

Stayed in April 2024

Only one bedside table on a king size bed. The room was a little warm. No shower gel in the bathroom only soap.

Bed was comfortable. Location great. Parking really easy. Staff were nice. Shower was good. Good breakfast

Stayed in May 2024

Spacious modern

Stayed in May 2024

Notting

Lovely & Helpful staff. Clean Hotel

Stayed in May 2024

Nothing specifically very satisfied

Very comfortable and clean surroundings

Stayed in May 2024

Very poor view from the window and being over the air conditioning units on the flat roof, meant that trying to sleep with open windows to get fresh air in during the night was not really possible.

Stayed in May 2024