636 Yarm Rd, Eaglescliffe, Stockton-on-Tees, TS16 0DH, United Kingdom
#5 of 6 hotels in Stockton-on-Tees
Guests' ChoiceBased on 971 hotel reviews
7.2Cleanliness
7.9
Comfort
7.8
Location
8.3
Facilities
7.7
Staff
8.5
Value for money
7.5
Free WiFi
8.0
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End of dialog contentReviewed: 17 June 2024
Kelly
United KingdomBeds were comfortable we had a had a really good nights sleep room’s spacious. Staff were really nice and breakfast was good too pools area really good we enjoyed our stay here we will be returning
Stayed in June 2024
Reviewed: 16 June 2024
Sophie
United KingdomBeautiful property. Well kept!
Stayed in June 2024
Reviewed: 10 June 2024
Sarah
United KingdomFew parts of the hotel (near the back of the property) was beginning to look grubby and dirty. Quite a few tiles missing from the jacuzzi area in the pool. Sharp edges could hurt someone.
Staff lovely, entrance pretty, pool/facilities good, food good.
Stayed in June 2024
Reviewed: 8 June 2024
Emma
United KingdomUse of facilities included in our stay
Stayed in June 2024
Reviewed: 4 June 2024
Paul
United KingdomRoom was too hot. Blind let in the light could do with some black out curtains
Staff were friendly
Stayed in May 2024
Reviewed: 3 June 2024
Kim
United KingdomThe pillows were lumpy.
The full English breakfast was quite good but the Black Pudding and Hash Brown's were over cooked. The Bar was comfortable and the prices were reasonable.
Stayed in June 2024
Reviewed: 2 June 2024
Tim
United KingdomBed was too small and not comfy
A bit dated but mainly clean
Stayed in June 2024
Reviewed: 31 May 2024
Emeruche
United KingdomNothing
Not now
Stayed in May 2024
Reviewed: 29 May 2024
Cox
United KingdomThe springs were coming through my matress so I didnt sleep well.
Lovely staff and hotel was great.
Stayed in May 2024
Reviewed: 19 May 2024
Lindsey
United KingdomThe room was too hot even with air conditioning on and there was a noisy fan pipe outside our room
Food amazing. Property very clean. Staff very helpful.
Stayed in May 2024
Reviewed: 12 May 2024
Helen
United KingdomSome parts of the hotel were looking a little tired.
Comfortable room, friendly staff
Stayed in April 2024
Reviewed: 11 May 2024
Nick
United KingdomThe hotel still seems incapable of providing electric kettle leads that are long enough to allow the kettle to be boiled while standing safely on a desk or table. Very rude and unhelpful member of staff serving breakfast 10 May 2024
Room 103 had been recently refurbished and was in good condition
Stayed in May 2024
Reviewed: 8 May 2024
Megan
United KingdomThe bed was 2 springy (bouncy) everytime one of us moved other one was moving. Was massive cobwebs with huge spiders in on the corridor outside out room. And also a little spider on a Web on the lamp in bedroom. Toilet was wobbly not attached to the wall
Love the evening meal was absolutely amazing we had steak and a parmo was outstanding.
Stayed in May 2024
Reviewed: 2 May 2024
Shona
United KingdomNo lift
Clean, welcoming
Stayed in April 2024
Reviewed: 22 April 2024
Paul
CanadaThe room was on the small side. The shower was quite high to step into and out of. The menu in the restaurant was very limited.
Staff was pleasant. Breakfast was good and the service was fast. Free parking is nice. The bar had sports on TV, which was nice for me. The hot water was quick and the flow was good. Cookies with the tea and coffee in the room was nice.
Stayed in April 2024
Reviewed: 21 April 2024
Read
United KingdomThe rooms were dated. They won’t seem to have been updated since it was built. The staircase was in desperate need of a new carpet and painting
The location was very convenient
Stayed in April 2024
Reviewed: 21 April 2024
Frederick
United KingdomN/A
staff where very helpful
Stayed in March 2024
Reviewed: 18 April 2024
John
United KingdomThe breakfast
Convenient location
Stayed in April 2024
Reviewed: 12 April 2024
Ann
United KingdomI found the taps in bath almost impossible to work also cold tap on basin
Good location and comfortable room.
Stayed in April 2024
Reviewed: 6 April 2024
Stuart
United KingdomSlightly cheaper bar drinks; otherwise perfect
No complaints at all; facilities good, excellent pool for family; quiet; would come back
Stayed in April 2024
Reviewed: 30 March 2024
Jon
United KingdomThe toiletries in the bathroom looked like they were not new they had what looked like red lipstick and mascara on them so we did not use them then on the morning we were awoken twice around 6.30am by a very loud alarm! Maybe a fire alarm test but not really the correct time for this to be going off when people pay for a relaxing break away and no expiation from staff regarding this when checking out
Nice area
Stayed in March 2024
Reviewed: 27 March 2024
Gurdi
United KingdomMusty smell in room. No hairdryer. No hot water in shower
Stayed in March 2024
Reviewed: 24 March 2024
Karen
IrelandThat the children are not allowed in the pool after 6pm
The pool and facilities
Stayed in March 2024
Reviewed: 10 March 2024
Gemma
United KingdomSome staff were miserable, place was full of chavs, no cups to get a water in spa. Heating in room was soooo noisy.
Spa was lovely, food was delicious. Bed was so comfy.
Stayed in March 2024
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