18-30 Lexham Gardens, Kensington and Chelsea, London, W8 5JE, United Kingdom
#486 of 1,008 hotels in London
Guests' ChoiceBased on 2034 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
7.8
Staff
8.7
Value for money
7.8
Free WiFi
8.4
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End of dialog contentReviewed: 24 September 2024
Tom
United KingdomGood sized bathroom but some of the laminate was peeling away which wasn’t a great look
Good size room with plenty of space for a family of 4.
Stayed in September 2024
Reviewed: 24 September 2024
Fahad
Saudi ArabiaOnly 2 bottles of water for the whole stay. Mattress wasn't that good.
Big rooms. Friendly staff. Very clean. The location is acceptable. Very quite neighborhood.
Stayed in September 2024
Reviewed: 23 September 2024
Mairelijn
NetherlandsEverything was oke
It was decent
Stayed in August 2024
Reviewed: 22 September 2024
Paul
IrelandBreakfast was average and there is no bar.
Breakfast was very average for the price
Stayed in September 2024
Reviewed: 20 September 2024
Tessa
United KingdomThe beds were rather harder than I'm used to.
10 mins walk to Gloucester Road tube, V&A and Natural History museum. Quiet side road.
Stayed in September 2024
Reviewed: 18 September 2024
Daniel
IsraelThe lift was under inspection during 7 out of 8 days of my stay. I was in the second floor
Stayed in August 2024
Reviewed: 17 September 2024
Ann
United KingdomNice large room in a quiet location. No breakfast available but plenty of good options within a 10 - 15 min walk
Stayed in August 2024
Reviewed: 14 September 2024
Rhona
United KingdomThe beds were very hard and quite uncomfortable. However the room was lovely
Great location, very nice hotel!
Stayed in August 2024
Reviewed: 12 September 2024
Palkar
IrelandThe breakfast is not good enough. there are better options to pick from the near by places .
Stayed in September 2024
Reviewed: 10 September 2024
Samir
JordanThe room was spacious enough with a very comfotable double bed. The location was excellent in a nice and quiet neighbourhood close to the bus and the underground stations as well as to Sainsbury's and some restaurants. The staff were very friendly and helpful and many thanks to Arthur from maintenance for helping us out with the room safe.
Stayed in September 2024
Reviewed: 9 September 2024
Christine
United KingdomCleanliness , location
Stayed in August 2024
Reviewed: 4 September 2024
Plaag
United StatesThe room was large and bed was comfy.
Stayed in September 2024
Reviewed: 2 September 2024
Brown
AustraliaStayed in a twin room, room smaller than expected but still comfortable. Room refreshed each day of stay. Close to Bus stop and shops/ restaurants.
Stayed in August 2024
Reviewed: 31 August 2024
Teresa
United KingdomThe bar area and garden were not welcoming, we felt uncomfortable and didn't manage to order drinks, which is a shame as we were looking fwd to time in the garden at the end of a long day. We didn't make use of the restaurant as told it was run separately to the hotel and unclear as to its location.
Fantastic location, well presented and welcoming. Good size family room, comfy, quiet, and clean.
Stayed in August 2024
Reviewed: 30 August 2024
Lee
United KingdomCould have done with more milk and teabags in the room if I'm being picky. However, I'd imagine if I'd asked at the reception for more, they would have been more than happy to help.
Clean hotel in a great location. Very friendly and helpful staff.
Stayed in August 2024
Reviewed: 29 August 2024
Hayley
United KingdomNo alcohol served at this hotel
Room and location good
Stayed in August 2024
Reviewed: 26 August 2024
Per
NorwayThe check-in was not very good because we was asked to do it after giving up our mailadress. Then the bill was sent to this address which had to be the same address we had booked our stay from, and we also had to pay with the credit card which we had booked the stay by. We have never experienced such a unpractical method before, That says a lot because I am a booking.com level three-customer.
A practical and big room with a fine bathroom as well. A very good location in a silent neighbourhood. The breakfast seemed a bit poor, so we didn't buy it.
Stayed in August 2024
Reviewed: 23 August 2024
Peter
United KingdomQuestion mark over the hotel's internet security.
Comfortable bedroom with all the necessary facilities in good condition.
Stayed in August 2024
Reviewed: 22 August 2024
Cathal
United KingdomAir con didn't seem to work very well which ment the room was very warm even with the windows open. Other guests were quiet loud at night.
Central location. Tube stop 10 min walk away.
Stayed in August 2024
Reviewed: 21 August 2024
Katharine
AustraliaI was initially put into a basement room which was tiny and had lots of stairs to get to it. However, I was moved back upstairs when an alternative room became available. The alternative room was lovely.
The location was convenient, and the room was good value for money.
Stayed in August 2024
Reviewed: 21 August 2024
Toshihiko
JapanWe liked how staff tried to accomodate our situation (early check in as soon as room is ready) and helped hire taxi in the morning.
Stayed in August 2024
Reviewed: 20 August 2024
Andrea
AustraliaThe extra bed (pull-out sofa) was very uncomfortable and the mattress on the double bed wasn't the best either
The location was good and the staff was very helpful
Stayed in July 2024
Reviewed: 18 August 2024
Carla
AustraliaI didn’t like that I had to pay for ice!
Excellent position. A supermarket close by. Good size room. Staff very friendly and helpful.
Stayed in August 2024
Reviewed: 15 August 2024
Iain
SwitzerlandWhile meal options were limited at the hotel, there ate many to choose from within short walking distance.
Properly sized room, decent shower/wc, midway between Earls Court and d Gloucester Road, on the fringe of West Kensington, which has a quiet village-like ambience, with many mews and leafy residential streets.
Stayed in August 2024
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