Westminster Bridge Road, Lambeth, London, SE1 7UT, United Kingdom
#280 of 1,016 hotels in London
Guests' ChoiceBased on 16971 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.5
Facilities
8.5
Staff
8.6
Value for money
7.7
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
Nicola
ItalyStandard rooms has no windows and the face the inside of the hotel not great if you will spend a lot of time inside or you're looking for a room with a view, for the rest the hotel is great
Location, facilities, staff and overall service
Stayed in May 2024
Reviewed: May 13, 2024
Stephane
FranceA bit of a big factory
Location modern equipment
Stayed in May 2024
Reviewed: May 13, 2024
Monica
PortugalRoom is extremely dark and you can’t open the windows
The amenities are nice. Staff was very polite.
Stayed in May 2024
Reviewed: May 12, 2024
Samantha
United KingdomLifts were slow to arrive
Clean, location, staff
Stayed in May 2024
Reviewed: May 12, 2024
Osman
United KingdomThe facilities are somewhat outdated. The room needs a revocation to be able to offer the guests its true potential.
Friendly staff, excellent location, suitable for families. The room is also bigger than what I expected.
Stayed in May 2024
Reviewed: May 12, 2024
Chi
NetherlandsThe swimming pool is too small to cater all the guests so they have a booking method which means you only have 30 min swimming time per day.
We arrived a bit early then expected and had already check-in through their app. We went to the check in desk and were helped by Myriam. She arranged another room for us that was ready and surprised my daughter with a little present.
Stayed in May 2024
Reviewed: May 12, 2024
Nikolaos
GreeceBreakfast was poor for a nice overall hotel.
Stayed in May 2024
Reviewed: May 11, 2024
Samantha
CanadaFirst night we had one robe in the room for two guests. Left a note asking for another one, they kindly gave us another one. The third night they removed both robes and when we asked for them they never brought them back.. so a little strange. All the other touristy destinations are further away from this hotel, even restaurants were a good walk away from the hotel.
Property was 5 -10 ish mins away from Big Ben, London eye, Westminster.
Stayed in May 2024
Reviewed: May 11, 2024
Bingbing
ChinaThe hotel location is perfect. Please take a look at the photo that was taken from inside the hotel.
Stayed in May 2024
Reviewed: May 11, 2024
Ruzhena
United KingdomThe swimming pool is extremely small, long black hair around the room, not a lot but anyway.
The location is unbelievable, my room was upgraded for free, thanks
Stayed in May 2024
Reviewed: May 11, 2024
Mary
United KingdomIt has no hot tub because I like using one when i go to hotels as i can’t swim.
It was a well designed hotel and the set up was very nice
Stayed in April 2024
Reviewed: May 11, 2024
Jim
CanadaBreakfast was over priced and not good
Awesome location
Stayed in May 2024
Reviewed: May 10, 2024
Abdel
Jordanshower area is too small , sink in the bathroom need maintenance, and reception staff seem not interested. overall the price is too expensive compared to similar hotels in other countries
Big Ben View is very beautiful, clean room, and comfy bed. Location is fantastic and close to many attractions. we could control the room temperature easily. The lighting system is also very good .
Stayed in April 2024
Reviewed: May 10, 2024
Natasha
MontenegroIt would have been perfect if there was an espresso machine in room.
Great location, nice spa and super comfy bed!
Stayed in May 2024
Reviewed: May 10, 2024
Despina
CyprusThe breakfast: poor variety and very poor quality for £25 pp
Spacious rooms, comfortable bed, very good bathroom!
Stayed in May 2024
Reviewed: May 10, 2024
Enver
United KingdomLocation
Stayed in April 2024
Reviewed: May 9, 2024
Turner
United KingdomRoom dark
Stayed in May 2024
Reviewed: May 9, 2024
Kelly
United KingdomThe check in time could not be changed or paid for in advance and ended up being later that 3pm, we had made plans and felt this was not acceptable.
Location was amazing, staff were excellent and the hotel in general was great.
Stayed in May 2024
Reviewed: May 8, 2024
Polina
GreeceThe sofa bed my kids slept in smelled really bad and was very uncomfortable. The cleaning was not good.
The location and hotel decor
Stayed in May 2024
Reviewed: May 8, 2024
Potichna
United KingdomLocation
Stayed in May 2024
Reviewed: May 8, 2024
Ismini
United KingdomAll ok
We love the rooms
Stayed in May 2024
Reviewed: May 8, 2024
Sirak
EstoniaPerfect location
Stayed in May 2024
Reviewed: May 8, 2024
Marianna
Slovakiacould have more choises for breakfast
the location is perfect
Stayed in May 2024
Reviewed: May 7, 2024
Emily
United KingdomLocation, swimming pool
So close to everything
Stayed in May 2024
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