Westminster Bridge Road, Lambeth, London, SE1 7UT, United Kingdom
#282 of 1,017 hotels in London
Guests' ChoiceBased on 16998 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.5
Facilities
8.5
Staff
8.6
Value for money
7.7
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Julie
United KingdomOver priced Not much teas coffee milk in room
Great location. Nice hotel. Exceptional staff
Stayed in May 2024
Reviewed: May 23, 2024
Tania
United KingdomNothing
The receptionist was fantastic - we got early check in at 10 am and an upgrade. This never happens any more so was hugely impressed!
Stayed in May 2024
Reviewed: May 22, 2024
Evgeny
GermanyThe breakfast is expensive and not worth the money and the time!!! Go and eat something outside in one of the nearby restaurants! The pool has to be booked in advance and is only for an hour!!!
The location is perfect, the room is large , we actually had a separate room for the children.
Stayed in March 2024
Reviewed: May 22, 2024
Margaret
South AfricaValue for money and good public spaces to spend time inwhen needed
Breakfast was fine
Stayed in May 2024
Reviewed: May 21, 2024
Laura
BelgiumThe room smelled a bit like smoke
Amazing location right across from Big Ben, beside the London Eye. 20 mins walk from Covent Garden/Leicester square Comfortable large beds, bathroom with bathtub and a separate shower. Very helpful staff.
Stayed in May 2024
Reviewed: May 20, 2024
Greg
United Kingdomoverall good hotel in great location
Stayed in May 2024
Reviewed: May 19, 2024
Paula
BrazilThe rooms are very dark so not great for working.
Location is great and the staff were very kind this time because it was less busy I believe. When the hotel is crowded is tends to be a bit stressful.
Stayed in May 2024
Reviewed: May 19, 2024
Eleanor
United KingdomWe were given an accessible room as ours wasn’t ready. We were fine with this but the toilet broke on the last night and the carpet was wet outside the bathroom the entire time. There was food stains in the fridge as well.
Excellent location and the staff were very friendly
Stayed in May 2024
Reviewed: May 19, 2024
Katerina
Czech RepublicPoor breakfast, quite expensive.
Perfect location, nice view of the Westminster Bridge and Palace, also Big Ben.
Stayed in May 2024
Reviewed: May 18, 2024
Michelle
United States of AmericaThe lobby smelled like a men’s department store cologne area. The theme is very dark (black and red) and lighting poor.
The property was very clean and rooms were larger than most. Great location! The hotel was near Big Ben, and the London Eye.
Stayed in May 2024
Reviewed: May 18, 2024
Marc
AustraliaBreakfast area is a bit small and chaotic
Very good location. Modern and clean hotel. Good bar and food options Illy coffee downstairs was good
Stayed in May 2024
Reviewed: May 17, 2024
Mustafa
JordanNon
Every thing
Stayed in May 2024
Reviewed: May 17, 2024
Catherine
United States of AmericaBreakfast was expensive for a standard eggs, sausage and beans buffet. When I asked, the staff did make me a healthier a la carte option, that I had seen on the in room dining options, but I feel as if, for that price, there should have been other choices offered
The staff were friendly and helpful. My room was a good size and very clean and you can't beat the location
Stayed in May 2024
Reviewed: May 16, 2024
Howard
United States of AmericaFor the price I got an interior room who windows looked at another window.
Location was excellent, hotel was well maintained
Stayed in May 2024
Reviewed: May 16, 2024
John
United KingdomJust keep doing what you are doing
Room very good, Location excellent, breakfast very good
Stayed in May 2024
Reviewed: May 16, 2024
Natasa
CyprusCarpet No espresso coffee machine only kettle
Location, friendly staff
Stayed in May 2024
Reviewed: May 15, 2024
Elaine
United KingdomThe dark decor of the restaurant area, corridors and bedrooms. Especially didn’t like the red lighting in the restaurant at breakfast time.
Location
Stayed in May 2024
Reviewed: May 15, 2024
Esther
SwitzerlandShower had no seal at the bottom so puddles of water post showering. Breakfast not worth it given choices all around London for -50%.
Location and room.
Stayed in May 2024
Reviewed: May 15, 2024
Emily
AustraliaBooked a king suite, bedside was not king.
Location
Stayed in May 2024
Reviewed: May 15, 2024
Suzanne
United States of AmericaOverall breakfast is good but it's the exact same choices everyday. A little variety would be good.
Great location, nicely maintained hotel! Staff is friendly.
Stayed in May 2024
Reviewed: May 14, 2024
Bakki
IndiaDisregard for my request on the special occasion for we had arrived. It was our anniversary and I had submitted a request for a simple chocolate cake for my wife which was turned down. Other luxury hotels where we have stayed have provided complimentary room upgrades which was out of the question here. These simple gestures would have exceeded our expectations & made the stay more special.
Comfort of the room & the overall atmosphere & vibe of the hotel.
Stayed in April 2024
Reviewed: May 13, 2024
John
United States of AmericaNothing I didn’t like
The breakfast was excellent Location is great
Stayed in May 2024
Reviewed: May 13, 2024
Nicola
ItalyStandard rooms has no windows and the face the inside of the hotel not great if you will spend a lot of time inside or you're looking for a room with a view, for the rest the hotel is great
Location, facilities, staff and overall service
Stayed in May 2024
Reviewed: May 13, 2024
Stephane
FranceA bit of a big factory
Location modern equipment
Stayed in May 2024
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