Telephone House, Wentworth Street, Peterborough, PE1 1BA, United Kingdom
#6 of 15 hotels in Peterborough
Guests' ChoiceBased on 2228 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
8.8
Value for money
8.2
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 14, 2024
David
United KingdomToo many ridiculous emails sent to me before my stay banging on about sustainable this and eco that! I counted ten of these emails including two that begged me to do an advance check in - to save time. This may be appropriate to business people or idiots with a deluded sense of self importance. Basically I detest all this how did we do stuff. If it’s bad I just don’t stay again.
Too expensive so we went to Argo in town
Stayed in May 2024
Reviewed: May 13, 2024
Roger
United KingdomNight and day staff had conflicting views about the time that the cost of breakfast increased, which meant that we couldn't buy breakfast at the price we were told it was when we checked in. (So two sales were lost)
Room, menu, bathroom, lighting options in the room. Check-in staff really helpful.
Stayed in May 2024
Reviewed: May 12, 2024
Alan
United KingdomThere was really nothing to dislike.
This is a modern hotel just a ten minute walk to the town centre, cathedral and ten minute walk to the train station. It's on a busy road but we could hardly hear it from our room. The room was quite spacious and comfortable. Breakfast was buffet style and plentiful. We had dinner one evening and it was well priced and there was a good choice. Ample car parking.
Stayed in May 2024
Reviewed: May 11, 2024
Terence
United KingdomWe had to leave so soon
All good all round
Stayed in May 2024
Reviewed: May 10, 2024
Merv
United KingdomGreat place to stay with friendly staff 8
Stayed in May 2024
Reviewed: May 5, 2024
Magdalena
United KingdomCoffee from the coffee machine at breakfast
Everything was great; the staff were friendly and helpful, and the bed was very comfortable. The only downside was the coffee at breakfast, which was not nice at all. I would expect better quality coffee from the Radisson.
Stayed in May 2024
Reviewed: May 4, 2024
Martyn
United KingdomThe staff seemed to be having continuous issues with the system which slowed every transaction down. Not their fault but I could tell they were frustrated by it.
Really impressed with the staff. Breakfast was superb. Will definitely stay again
Stayed in May 2024
Reviewed: May 1, 2024
Helen
United KingdomGreat location off main road but right by historic centre of Peterborough and cathedral within easy walking distance. Free parking on site. All the staff - reception, restaurant, chef, cleaners - were really friendly and helpful. Hotel was immaculate. Beds very comfortable and despite proximity to road no traffic noise. Good shower. Great breakfast buffet.
Stayed in April 2024
Reviewed: April 29, 2024
Jason
United KingdomNot a particularly well stocked bar
Decent sized room with a pretty comfortable bed. Excellent shower and bathroom. Staff were pleasant and helpful. Excellent location in Peterborough city centre. Open plan storage means you're unlikely to leave anything behind
Stayed in April 2024
Reviewed: April 22, 2024
Pete
United KingdomThe price of the beer
It's convenience for access to the town centre
Stayed in April 2024
Reviewed: April 21, 2024
David
United KingdomNo probs
Great staff
Stayed in April 2024
Reviewed: April 18, 2024
Nick
United KingdomYoung man on reception was very cheerful and helpful
Stayed in April 2024
Reviewed: April 16, 2024
Emma
United KingdomNothing
Excellent staff, breakfast, cleanliness and comfort. Handy for the train station.
Stayed in April 2024
Reviewed: April 15, 2024
Mauro
United KingdomCost too expensive for the service offered
Location
Stayed in April 2024
Reviewed: April 14, 2024
Simon
United KingdomGood selection 👌
Stayed in March 2024
Reviewed: April 14, 2024
Lindsey
United KingdomCooked breakfast was no longer self service
Convenient location for football match
Stayed in February 2024
Reviewed: April 9, 2024
Mauro
United KingdomNoise room. You can hear the cars. Better sealing or better quality windows are needed
I’ve been saying at this hotel for the past 5 years and I can see a clear decline in quality. Price is always high and service quality is declining
Stayed in March 2024
Reviewed: April 9, 2024
Barefoot
IrelandThe only issue I had was with the bathroom sink which didn't empty out and drain. I did report it though.
The staff at the hotel were friendly and helpful. The location of the hotel to town is great. The whole hotel was lovely and clean and the WiFi network was brilliant.
Stayed in April 2024
Reviewed: April 7, 2024
Rachel
United KingdomNothing
Staff were some of the best I have seen when staying and could not do enough for me and my hubby. They were so polite and helpful throughout the stay. The room was clean and comfy, and I requested a king-size bed, and they delivered this too!
Stayed in April 2024
Reviewed: April 4, 2024
Sunil
New ZealandWhile playing pool, the machine accepted a coin but didn't release the balls. My friend spoke with a receptionist who told him to use another coin rather than fix the issue. Reimbursement refused!
The staff were friendly and accommodated our bed type request. The room was clean and had almost everything needed for a short stay. It would have been nicer to have a small fridge in the room. The hotel's location was perfect for us, and having a car parking facility was a bonus.
Stayed in March 2024
Reviewed: April 4, 2024
Allyson
United Kingdomsmall details in the bathroom, rusty mirror, some limescale build up
all very comfortable
Stayed in March 2024
Reviewed: April 2, 2024
Di
ArgentinaSmell in the room, hallway too. You could hear noises from the hallway at night.
Location and staff
Stayed in April 2024
Reviewed: April 1, 2024
Doreen
United KingdomNo complaints.
Pleasant staff - nothing too much trouble.
Stayed in March 2024
Reviewed: April 1, 2024
Lynn
United KingdomRather than turning the heating up, a blanket would have been great
Great selection at breakfast, full English was great
Stayed in March 2024
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