Telephone House, Wentworth Street, Peterborough, PE1 1BA, United Kingdom
#6 of 15 hotels in Peterborough
Guests' ChoiceBased on 2251 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
8.8
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 16 June 2024
Ellie
United KingdomPillows were a bit uncomfortable.
Asked for soya milk for tea in the room and they gave me a little carton on arrival! Was really lovely.
Stayed in June 2024
Reviewed: 16 June 2024
Jones
United KingdomDinner menu not really to our taste
Staff were all really polite friendly and helpful. Lovely comfy bed. Easy check in and out. Perfect central location. Great breakfast.
Stayed in June 2024
Reviewed: 15 June 2024
Stephen
United KingdomGood location close to train station
Stayed in June 2024
Reviewed: 15 June 2024
Peter
United KingdomFood choices were limited.
Really nice and helpful staff.
Stayed in June 2024
Reviewed: 14 June 2024
Relayer
United KingdomNothing really.
All good, no problems. I would use again.
Stayed in May 2024
Reviewed: 9 June 2024
Pieter
BelgiumNothing to complain. Maybe just one tiny point is that the bathroom trashcan was still filled from the previois occupant. For me not a big deal, but might be mkre of an issue for other people.
I had a very pleasant stay. The hotel is close to the train staion, right in the city center. The room was spacious and the bed was comfy Staff was very kind, despite very late check-in. ;-)
Stayed in May 2024
Reviewed: 9 June 2024
Tracey
New ZealandNothing, we didn’t use the bar or restaurant though.
Good hotel in central location. Quiet with a very comfortable bed.
Stayed in May 2024
Reviewed: 9 June 2024
David
United KingdomComfortable room, handy for train station
Stayed in May 2024
Reviewed: 9 June 2024
Don
United KingdomMy only (small) complaint, was that the cover of the ironing board was not fixed, making my use of the iron a little difficult.
Good facilities, clean, spacious and comfortable room. Lovely, comfortable bed. Friendly, helpful staff.
Stayed in June 2024
Reviewed: 6 June 2024
Rachael
United KingdomPillows were uncomfortable, shower wasn’t very powerful
Friendly staff, comfortable bed, clean spacious room
Stayed in June 2024
Reviewed: 6 June 2024
Sophia
United KingdomShower is a bit moldy
Great staff and helpful
Stayed in June 2024
Reviewed: 4 June 2024
Omo
United KingdomThe entire staff was friendly and helpful especially a guy Called Paul who does the night shift.
Stayed in June 2024
Reviewed: 3 June 2024
N999nmm
United KingdomParking - there is a limited number of car parking spaces
Room good size, clean. Bar and restaurant area good, food very nice
Stayed in May 2024
Reviewed: 3 June 2024
Marie
United KingdomIncredibly expensive breakfast!!!
Lovely room. Friendly night staff.
Stayed in June 2024
Reviewed: 3 June 2024
Robert
United Kingdomwait for 1 room to be ready although separate single bed requirements had been specified in advance
location
Stayed in June 2024
Reviewed: 2 June 2024
Mark
United KingdomN/a
Quick check-in process , nice staff , clean room , well kept , upgraded room via radisson rewards
Stayed in June 2024
Reviewed: 1 June 2024
Nigel
United KingdomNothing
Very friendly staff good value for money
Stayed in June 2024
Reviewed: 31 May 2024
Diane
United KingdomThe room was very cold . Window was left open when we arrived. A plug in heater was used. Without this it would have been very cold.
Breakfast was amazing.
Stayed in May 2024
Reviewed: 28 May 2024
Clorinda
United KingdomA stay for 3 nights should warrant cleaning each day rather than having to request it.
Easy to find and great to have free parking. Friendly staff.
Stayed in May 2024
Reviewed: 27 May 2024
James
United KingdomReally good standard hotel. Excellenct location
Stayed in May 2024
Reviewed: 26 May 2024
Susan
United KingdomThe lack of housekeeping service which was not stated at booking, that rooms are only serviced every 3 days. However, they did provide extra teas and coffees on request.
Overall a good hotel. Excellent bar and restaurant area. Comfortable room. Good breakfast.
Stayed in May 2024
Reviewed: 25 May 2024
Slawomir
United KingdomNoise from neighbouring room’s bathroom when taking a shower 7:30am. Terrible walls. I had to get up 1 hour before I planned.
Staff, parking, everything mostly
Stayed in May 2024
Reviewed: 14 May 2024
David
United KingdomToo many ridiculous emails sent to me before my stay banging on about sustainable this and eco that! I counted ten of these emails including two that begged me to do an advance check in - to save time. This may be appropriate to business people or idiots with a deluded sense of self importance. Basically I detest all this how did we do stuff. If it’s bad I just don’t stay again.
Too expensive so we went to Argo in town
Stayed in May 2024
Reviewed: 13 May 2024
Roger
United KingdomNight and day staff had conflicting views about the time that the cost of breakfast increased, which meant that we couldn't buy breakfast at the price we were told it was when we checked in. (So two sales were lost)
Room, menu, bathroom, lighting options in the room. Check-in staff really helpful.
Stayed in May 2024
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