Mary Ann Street, Cardiff, CF10 2JH, United Kingdom
#36 of 44 hotels in Cardiff
Guests' ChoiceBased on 6563 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
9.3
Facilities
7.8
Staff
8.8
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 21 May 2024
Rachel
United KingdomGreat to have parking underneath but £25 for an overnight stay is a bit too much I feel.
Great location, clean and comfortable bed. Lovely breakfast.
Stayed in May 2024
Reviewed: 21 May 2024
Rachel
United KingdomSame in most hotels only given 1 pillow each
Location and price brilliant
Stayed in May 2024
Reviewed: 21 May 2024
Robet
United KingdomNothing
Great hotel , friendly service , excellent service, great food
Stayed in May 2024
Reviewed: 21 May 2024
Jeanette
United KingdomNothing
Location for gig
Stayed in May 2024
Reviewed: 21 May 2024
Kate
United KingdomHotel is looking a bit dated
Good location for Utilita Arena
Stayed in May 2024
Reviewed: 20 May 2024
Gareth
United KingdomRoom slightly too warm. Air conditioning not the best
No fuss. Great staff.
Stayed in May 2024
Reviewed: 19 May 2024
Yvonne
United KingdomWe had a room for 3 there was no hand towel only 2 bath towels and 1 pillow on each bed tried to phone reception but could not get through
So central
Stayed in May 2024
Reviewed: 18 May 2024
Shona
United KingdomThe parking was not free. Great parking facilities as right under thr hotel so did not have to walk for. But you do have to pay.
The hotel was very central to the town centre which was amazing. It was very clean and comfortable. Staff were friendly. I would definitely stay here again .
Stayed in May 2024
Reviewed: 18 May 2024
Suzanne
United KingdomBut noisy and room was quite dark
Location excellent
Stayed in April 2024
Reviewed: 18 May 2024
Clark
ThailandNothing
The hotel is in the city center. So going to places wasn’t a problem at all.
Stayed in April 2024
Reviewed: 16 May 2024
Linda
United KingdomClose to train station
Stayed in April 2024
Reviewed: 14 May 2024
Wachi
United KingdomCar park at basement. It's very narrow.
Reasonable price.
Stayed in April 2024
Reviewed: 14 May 2024
Serena
United KingdomUnfortunately, having paid up front through Booking.com, the payment wasn't showing for some reason, and we ended up paying the bill twice. It took a week to sort out this misunderstanding. The Receptionist was courteous and polite at all times and assured me the money would not be taken twice. After returning home and checking my bank account, despite emailing the hotel twice with no response, we eventually contacted Booking.com, who swiftly dealt with the problem. Presume it was a technical issue, or that someone hadn't pressed the right buttons!
Great location, clean comfortable rooms, fairly quiet for city centre hotel. St David's shopping centre is directly opposite and only a stone's throw from the stadium.
Stayed in May 2024
Reviewed: 14 May 2024
David
United KingdomNeeds updating, poor levels of lighting
Location
Stayed in May 2024
Reviewed: 14 May 2024
Andrew
AustraliaLocation excellent and a good price
Stayed in May 2024
Reviewed: 13 May 2024
Paul
United KingdomParking was £25
Better than a travelodge
Stayed in May 2024
Reviewed: 13 May 2024
Jennifer
United Kingdombed was very hard
dinner was lovely
Stayed in May 2024
Reviewed: 13 May 2024
Hayley
United KingdomPlug sockets room 402 are too low on the desk. Can't put a plug in there. It bends the wire. One pillow on beds.
Location to arena.
Stayed in May 2024
Reviewed: 13 May 2024
Chris
United KingdomExtra pillow would have been good Soap dispenser a bit erratic More tea moking supplies
Good breakfast Location excellent for utilita arena and good for central cardiff Mid day check out appreciated
Stayed in May 2024
Reviewed: 13 May 2024
Patrick
United KingdomRoom wasn’t services during our stay and some minor room maintenance issue
Great location and friendly staff
Stayed in May 2024
Reviewed: 12 May 2024
Maggie
United KingdomBed was very comfortable. Breakfast was fabulous
Stayed in April 2024
Reviewed: 11 May 2024
Patricia
United KingdomNoise from outside
The reception area and bar, convenience to amenities
Stayed in May 2024
Reviewed: 10 May 2024
Scott
United KingdomYou have to pay for parking and it’s £25
Stayed in May 2024
Reviewed: 9 May 2024
Sharon
United KingdomRestaurant
Good team but didn't like separate breakfast room
Stayed in April 2024
Reviewed: 9 May 2024
Liesl
United KingdomPoor shower, hardly any towels. Parts of room were run down. Poor lighting. Plugs would not fit in sockets
Ideal location. We were going to a concert and hotel was over the road
Stayed in May 2024
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