Mary Ann Street, Cardiff, CF10 2JH, United Kingdom
#36 of 46 hotels in Cardiff
Guests' ChoiceBased on 6328 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
9.3
Facilities
7.7
Staff
8.8
Value for money
7.7
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Philip
United KingdomI didn't dislike anything. I was pleased with my visit
The staff and the location.
Stayed in April 2024
Reviewed: May 26, 2024
David
United KingdomGood amenities within the room, spacious standard room on fifth floor provided.
Good Location and very clean
Stayed in May 2024
Reviewed: May 26, 2024
Rosamund
United KingdomNoise from nearby bars was a bit of a bother but earplugs sorted that out. Parking is expensive but very convenient.
Excellent location. Very handy for the city centre. Complimentary breakfast was simple but good quality.
Stayed in May 2024
Reviewed: May 26, 2024
Paul
United Kingdomfor a overnight break for myself and the wife , we couldn't have asked for more . we got upgraded free of charge . staff couldn't do enough to welcome us and always friendly . will return
Stayed in May 2024
Reviewed: May 26, 2024
Amy
United KingdomThere is no AC and so the rooms even with the windows open felt unbearably warm, and if you have the window open you obviously have the noises of a big city
Location is great, and check-in/check-out was super simple. Staff were super supportive with getting more pillows as there was only one in the room
Stayed in May 2024
Reviewed: May 24, 2024
Dianne
AustraliaHandy location to the airport. Open 24hrs with helpful staff.
Stayed in May 2024
Reviewed: May 24, 2024
Christopher
United KingdomCould of done with more pillows for the bed as only supplied 2 could of asked for more but didn't so partly my fault
Great location
Stayed in May 2024
Reviewed: May 23, 2024
Pamela
United KingdomDrinks very expensive at the bar.
Hotel itself is lovely and modern, rooms spacious, bright and bathroom really nice. We were at a function at the hotel but if using for the town canter then it is an excellent location.
Stayed in May 2024
Reviewed: May 23, 2024
Rachel
United KingdomThe noise from the road outside my room, the windows weren't soundproof at all so sleep was quite difficult sadly.
Receptionist was great. So sorry I didn't get his name, he was on shift the evening of mu check in. Super friendly and helpful. Bed was really comfy. Great value for money.
Stayed in May 2024
Reviewed: May 21, 2024
Rachel
United KingdomGreat to have parking underneath but £25 for an overnight stay is a bit too much I feel.
Great location, clean and comfortable bed. Lovely breakfast.
Stayed in May 2024
Reviewed: May 21, 2024
Rachel
United KingdomSame in most hotels only given 1 pillow each
Location and price brilliant
Stayed in May 2024
Reviewed: May 21, 2024
Robet
United KingdomNothing
Great hotel , friendly service , excellent service, great food
Stayed in May 2024
Reviewed: May 21, 2024
Jeanette
United KingdomNothing
Location for gig
Stayed in May 2024
Reviewed: May 21, 2024
Kate
United KingdomHotel is looking a bit dated
Good location for Utilita Arena
Stayed in May 2024
Reviewed: May 20, 2024
Gareth
United KingdomRoom slightly too warm. Air conditioning not the best
No fuss. Great staff.
Stayed in May 2024
Reviewed: May 19, 2024
Yvonne
United KingdomWe had a room for 3 there was no hand towel only 2 bath towels and 1 pillow on each bed tried to phone reception but could not get through
So central
Stayed in May 2024
Reviewed: May 18, 2024
Shona
United KingdomThe parking was not free. Great parking facilities as right under thr hotel so did not have to walk for. But you do have to pay.
The hotel was very central to the town centre which was amazing. It was very clean and comfortable. Staff were friendly. I would definitely stay here again .
Stayed in May 2024
Reviewed: May 18, 2024
Suzanne
United KingdomBut noisy and room was quite dark
Location excellent
Stayed in April 2024
Reviewed: May 18, 2024
Clark
ThailandNothing
The hotel is in the city center. So going to places wasn’t a problem at all.
Stayed in April 2024
Reviewed: May 16, 2024
Linda
United KingdomClose to train station
Stayed in April 2024
Reviewed: May 14, 2024
Wachi
United KingdomCar park at basement. It's very narrow.
Reasonable price.
Stayed in April 2024
Reviewed: May 14, 2024
Serena
United KingdomUnfortunately, having paid up front through Booking.com, the payment wasn't showing for some reason, and we ended up paying the bill twice. It took a week to sort out this misunderstanding. The Receptionist was courteous and polite at all times and assured me the money would not be taken twice. After returning home and checking my bank account, despite emailing the hotel twice with no response, we eventually contacted Booking.com, who swiftly dealt with the problem. Presume it was a technical issue, or that someone hadn't pressed the right buttons!
Great location, clean comfortable rooms, fairly quiet for city centre hotel. St David's shopping centre is directly opposite and only a stone's throw from the stadium.
Stayed in May 2024
Reviewed: May 14, 2024
David
United KingdomNeeds updating, poor levels of lighting
Location
Stayed in May 2024
Reviewed: May 14, 2024
Andrew
AustraliaLocation excellent and a good price
Stayed in May 2024
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