173 Gloucester Place, Westminster Borough, London, NW1 6DX, United Kingdom
#866 of 1,023 hotels in London
Guests' ChoiceBased on 3158 hotel reviews
6.7Cleanliness
7.3
Comfort
7.4
Location
8.6
Facilities
6.8
Staff
7.9
Value for money
6.8
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 15, 2024
Simone
United KingdomGreat location and lovely staff
Stayed in June 2024
Reviewed: June 12, 2024
Raymond
IrelandClean
Good staff
Stayed in June 2024
Reviewed: June 9, 2024
Mrsshiv
United KingdomWas “upgraded” to club deluxe when we booked. But we were on the basement level floor. Room small but had everything you needed. Walls quite thin. Could hear next room noise. Also coffee machine cupboard light was flashing the whole stay. At night it was like a disco light.
Beds , duvet and pillows super comfy. The free drinks and coffee machine we are bonus.
Stayed in June 2024
Reviewed: June 8, 2024
Rosie
SwedenCould need a bit renovation.
Nice staff. Helpful and really nice.
Stayed in June 2024
Reviewed: June 7, 2024
Florencia
SwedenFriendly staff, amazing location, not rhe most stylish but clean amd comfortable
Stayed in June 2024
Reviewed: June 6, 2024
Claire
United Kingdomn/a
lovely place to stay
Stayed in April 2024
Reviewed: June 3, 2024
Philip
United KingdomThere was nothing i didnt like.
The Rooms Were clean and Towels changed everyday. Breakfast was good also. Thought the staff were very nice and friendly and helpful.
Stayed in May 2024
Reviewed: June 3, 2024
Simon
United KingdomAlthough I knew the room was a single - it was advertised as a ‘Deluxe Single’ and the room turned out to be very small still
Location snd cleanliness
Stayed in May 2024
Reviewed: June 2, 2024
Ruggiero
United KingdomThe price was excessive. The room was a bit noisy because of the traffic.
The location was very convenient. The staff was great and very kind. The room was confortable.
Stayed in May 2024
Reviewed: May 26, 2024
Pippa
United KingdomN/A
Comfortable bed with plenty of pillows. Neat and very clean bathroom. Like the facilities in the room.
Stayed in May 2024
Reviewed: May 20, 2024
Amanda
United Kingdomthe only negative was that the room was between 2 main front doors that seem to slam shut, but thankfully not to late on an evening
The room had little extras i wasnt expecting so was lovely touch. it was on the ground floor and so i didnt have far to carry my belongings ie no stairs! The room had obviously also been recently refurbished and was great decor. will be staying again
Stayed in May 2024
Reviewed: May 17, 2024
Jacob
United Arab EmiratesOverall great. But I could hear a loud thumping sound. I believe it was the laundry machine as I was next to it
Stayed in May 2024
Reviewed: May 16, 2024
John
United States of AmericaNo elevators only 1 outlet worked
Location
Stayed in May 2024
Reviewed: May 16, 2024
Renee
AustraliaAir con didn’t seem to work too well but luckily it wasn’t really needed during my stay
Really good value for money. Bed was super comfy, pillows were great, room was the perfect size for 1 traveller and really appreciated the complimentary water, tea and cookies. Staff were very friendly and helpful.
Stayed in May 2024
Reviewed: May 15, 2024
Andree
United KingdomThe room was slightly on the small side but totally adequate for an overnight stay
Very comfortable bed and pillows. Excellent facilities in the room too
Stayed in April 2024
Reviewed: April 28, 2024
Smith
United KingdomNot very sound proof
Friendly and helpful staff Kitchen appliances such as microwave was a nice touch and wasn't expecting that! Very clean and spacious
Stayed in April 2024
Reviewed: April 25, 2024
Robert
United KingdomRoom was on the lower ground and too small. We could not even open the window
Breakfast was good staff very friendly
Stayed in April 2024
Reviewed: April 23, 2024
Jodie
United KingdomThe stairs, only due to luggage
It was in 2 separate buildings and they were very well equipped.
Stayed in February 2024
Reviewed: April 23, 2024
Heather
United KingdomCentral location
Stayed in April 2024
Reviewed: April 21, 2024
Stuart
United KingdomRoom was small on basement level
Comfy bed clean room and good shower . Good location
Stayed in April 2024
Reviewed: April 21, 2024
Julie
United KingdomWas noisier st night than we were expecting on the third floor- externally - maybe due to marathon preparations or maybe not? Waterfall shower head needs cleaning. We also had a really annoying intermittent beep in the room, which went off eventually but we turned off everything in trying to locate it!
Great location, bags carried to room, comfortable bed, good shower room, television, microwave, small fridge, hair dryer, kettle with ample tea/coffee makings; and toiletries.
Stayed in April 2024
Reviewed: April 20, 2024
Yolanda
United States of AmericaThe mattress was really uncomfortable and small, the comforter was too narrow. The furniture was simple.
I loved the location, the kettle, the teas and the cookies, the heated floor in the bathroom was so nice, I really loved that they had a real tea cup and spoon and not disposable ones. Everyone was really helpful and nice. I was able to leave my luggage for a couple of hours with no additional cost which is always nice. I liked having a desk to write on. I loved the shower head from above, though I had to unrust it for the flow to be fuller. The pillows were comfortable, which is rare in hotels.
Stayed in April 2024
Reviewed: April 17, 2024
Jacqui
United KingdomThe stairs and no lift
The staff are really lovely and helpful here
Stayed in April 2024
Reviewed: April 16, 2024
Ian
United KingdomNoisy guests banging doors and talking loud late at night.
Staff were friendly and polite, Bed was comfortable , Clean property and good location for public transport, Regents Park and Zoo.
Stayed in April 2024
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