80 Houndsditch, City of London, London, EC3A 7AB, United Kingdom
#4 of 1,025 hotels in London
Guests' ChoiceBased on 2512 hotel reviews
9.5Cleanliness
9.8
Comfort
9.8
Location
9.5
Facilities
9.7
Staff
9.7
Value for money
8.9
Free WiFi
9.2
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End of dialog contentReviewed: 22 September 2024
Henry
United KingdomWe had the most beautiful stay here. Amazing staff, incredible room service, comfortable room and all around great experience. The staff were lovely and helpful.
Stayed in September 2024
Reviewed: 19 September 2024
Chelsea
United KingdomPrice of room was high and breakfast was not included.
Modern and luxury
Stayed in September 2024
Reviewed: 15 September 2024
Ruth
United KingdomEverything was perfect.
The level of quality of the facilities, the room and the staff.
Stayed in September 2024
Reviewed: 14 September 2024
Kanangila
United KingdomVery good
Stayed in September 2024
Reviewed: 13 September 2024
Shirel
United KingdomThe room is slightly hot
Fab hotel super clean and lovely
Stayed in July 2024
Reviewed: 13 September 2024
Shirel
United KingdomThe room slightly too hot
as always great stay super clean and comfortable.
Stayed in September 2024
Reviewed: 11 September 2024
Pavlick
United StatesJack hammering in the lobby during a very busy time of the day in the hotel.
We LOVED LOVED David the door guy. He was so helpful during our entire stay. He gave us great ideas on restaurants and places to see with a smile on his face all the time. He is a very valuable employee for whom you are fortunate to have as part of your staff, especially at the door where he greets every guest with a warm welcome. Upon our arrival, in the lobby there was jackhammering going on that was unbearable to me after a long redeye flight from the states, he came outside and just chatted with me, making me feel so welcome! He is a gem!!!
Stayed in September 2024
Reviewed: 11 September 2024
Matthew
South AfricaRoom service was poor
Fantastic location very close to Liverpool station which has so many subway lines...
Stayed in September 2024
Reviewed: 8 September 2024
Sa’adatu
NigeriaEverything
Stayed in September 2024
Reviewed: 7 September 2024
Jeffrey
AustraliaNothing
Superb location, amazing room and exceptional staff
Stayed in September 2024
Reviewed: 7 September 2024
Osman
MalaysiaSmall rooms
Nice and modern hotel
Stayed in August 2024
Reviewed: 6 September 2024
Greg
NigeriaNil
Breakfast
Stayed in September 2024
Reviewed: 6 September 2024
Harry
United KingdomThe food could have been better.
The breakfast in the room was really special. Service and facilities were amazing. The spa treatment was excellent.
Stayed in September 2024
Reviewed: 4 September 2024
Hadi
United Arab EmiratesNo comments
The location, very close to Liverpool Station, shops and restaurants around the hotel
Stayed in September 2024
Reviewed: 3 September 2024
Julie
CanadaThe gym is pretty but not actually well organized for mat workouts .
The staff were amazing. We had an issue with our rooms air conditioning and it took a bit to get sorted out but once confirmed that it wasn’t a quick fix we were moved to a nicer room.
Stayed in August 2024
Reviewed: 2 September 2024
Ton
Netherlandsthe gym is limited
Stayed in September 2024
Reviewed: 2 September 2024
Netta
United KingdomNothing
Everything was amazing.
Stayed in August 2024
Reviewed: 2 September 2024
Kiranjeet
United KingdomNothing
Beautiful hotel! Clean, comfortable and lovely staff
Stayed in August 2024
Reviewed: 2 September 2024
Pavitraj
United KingdomUnfortunately my son slipped and hit his head by the pool which had a slippery floor. The staff were great at responding and a first aid kit with cold pack was given to us. But he had a large bump on his head and was a little shaken which did detract from our stay. The flooring could perhaps be less smooth and have better grip, to avoid similar accidents in the future
Staff all excellent and welcoming.
Stayed in August 2024
Reviewed: 1 September 2024
Carly
United KingdomRoom was a bit to cold.
Lovely hotel and very friendly staff
Stayed in August 2024
Reviewed: 29 August 2024
Lillia
United KingdomN/a
The Pan Pacific hotel exceeds expectations beyond measure. From start to finish our stay was wonderful, staff we extremely friendly and helpful and the room was exquisuite. The reception area of the hotel is beautiful and everything about this hotel just oozes luxury. I would 100% recommend and will be visiting the Pan Pacific again when I travel to London.
Stayed in August 2024
Reviewed: 27 August 2024
Sandra
United StatesNothing at all to dislike
Quiet and convenient
Stayed in August 2024
Reviewed: 27 August 2024
Moira
United KingdomWe liked everything! The room was immaculate, the pool and the gym were great as well. Staff very friendly and professional, especially Nicole at the reception, credit to the team! Beautiful hotel, thank you
Stayed in August 2024
Reviewed: 27 August 2024
Leslie
United KingdomNo means to play my own music.
The room was lovely, roomy and comfortable.
Stayed in August 2024
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