8 Craven Hill, Paddington, Westminster Borough, London, W2 3DS, United Kingdom
#2455 of 5,630 vacation rentals in London
Guests' ChoiceBased on 1376 apartment reviews
7.5Cleanliness
7.8
Comfort
7.9
Location
9.0
Facilities
7.6
Staff
7.8
Value for money
7.7
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: December 11, 2023
Kyle
United KingdomThe actual bed was so comfortable, but the sofa bed had seen better days and was very uncomfortable, my little one ended up seeping in the main bed as they just couldnt get comfy on the sofa bed. I can guarantee it was comfy when new, but I would suggest just adding a mattress topper in the room for the bed, this would have made the stay a 10/10. This was the only negative.
The location was superb, the apartment was very clean and great fr a family. They had stocked up all the tea and coffee and even provided water for us. I would stay again 100%
Stayed in December 2023
Reviewed: December 10, 2023
Julia
United Kingdom.
Well fitted out … great facilities
Stayed in December 2023
Reviewed: December 10, 2023
Elizabeth
AustraliaThe shower is very small.
Excellent location. All facilities needed for our short stay- I was impressed by the little kitchen. There was an attendant when we were checking in (I was concerned it would be difficult given other reviews) but was really easy.
Stayed in December 2023
Reviewed: December 10, 2023
Billy
United KingdomThe bathroom was very dirty
How the guest decorated the room for me
Stayed in December 2023
Reviewed: December 9, 2023
Madhavi
United KingdomLocation
Stayed in November 2023
Reviewed: December 8, 2023
Courtney
United KingdomPoor communication. Told us there was luggage storage then not then there was then not but there is at a different location 15 min walk. Radiator in bathroom doesn't work A lamp be handy in the 2 bedrooms as no lighting apart from main lights. Didn't have check in details until 5 minutes before check in.
Good location for Hyde Park. Close to tube stations so easily travelling Good size rooms, bedding and towels clean. Tea and coffee facilities with biscuits and bottled water.
Stayed in December 2023
Reviewed: November 29, 2023
William
United KingdomNo lounge area and corridor very narrow. Wood flooring and tiled walls gave it a rather cold feeling. The tenants or staff on too floor above us were excessively noisy.
Good location in a nice part of town with easy access to keys etc. Some toiletries and tea, coffee biscuits Very comfortable beds and generally clean
Stayed in November 2023
Reviewed: November 27, 2023
Stephen
United KingdomThere was a lot of road noise and noise from other rooms
Well equipped clean appartment
Stayed in November 2023
Reviewed: November 24, 2023
Stuart
United KingdomBed was on a slope
Clean and easy
Stayed in November 2023
Reviewed: November 24, 2023
Lyall
CanadaThe fact that management DID NOT RECOGNISE MY DISABILITIES AND RUSH ME OUT OF THE ROOM I WAS -- this a clear violation of British Health laws.
Great location -- just a block from restaurants and grocer. And, to Hyde park. Michael the security person was exceptionally helpful with Uber app and was a pleasant and helpful to deal with.
Stayed in November 2023
Reviewed: November 21, 2023
Noddyland
United KingdomSome inconsiderate noise from neighbouring flats. The floors are quite cold and the lack of any lamps/soft lighting makes for a harsh environment.
Excellent location. A fully-equipped apartment in the centre of London.
Stayed in November 2023
Reviewed: November 15, 2023
Me11ssav
GermanyExcellent location and price!
Stayed in November 2023
Reviewed: November 14, 2023
Deon
United KingdomSingle bathroom a bit of a challenge. Bit on the small side, but did what it said on the box, for a fair price
the key were via an app. Only problem was to numbering of that individual apartments were a bit confusing. Solved in 10min
Stayed in September 2023
Reviewed: November 14, 2023
Cathy
United States of AmericaNA
Stayed in October 2023
Reviewed: October 29, 2023
Helen
United Kingdomneeds some electric sockets near the bed in the twin room needs a lamp by the beds needs lots more tea and coffee and milk for 4 people needs more crockery and glasses for 4 people
Stayed in October 2023
Reviewed: October 17, 2023
Thomas
United KingdomTv not work. Dark dismal in cellar As a 60 yr old and not really into tech the doors where a bit of a pain
Location
Stayed in October 2023
Reviewed: October 17, 2023
Gina
United KingdomThe black mould near the ceiling.
Super comfy bed, very helpful and friendly staff. It had everything I needed to cook, was very clean, warm and felt safe.
Stayed in October 2023
Reviewed: October 16, 2023
Meagher
United States of AmericaThere was no lift to get our bags upstairs.
The rooms were spacious and comfortable.
Stayed in October 2023
Reviewed: October 13, 2023
Gillian
United KingdomCreaky floors of above us and moving the furniture late Thursday night lots of movement late.
Good location, clean apartment
Stayed in October 2023
Reviewed: October 13, 2023
Erly
IndonesiaLocation and the service are very good.
Stayed in September 2023
Reviewed: October 11, 2023
Kwon
South KoreaThe staff are very nice and helpful. It was quite big .
Stayed in October 2023
Reviewed: October 10, 2023
Manoj
Hong Kongsmall shower room
Location and clean property
Stayed in October 2023
Reviewed: October 9, 2023
Sandra
United KingdomIt was compact , clean and central to where we needed to be
Stayed in October 2023
Reviewed: October 4, 2023
Sandra
United KingdomInstructions, description of location.
Location, clean, well equipped
Stayed in October 2023
Reviewed: October 2, 2023
Ann
United KingdomIt should have been clear that there is no lift in the property and how many floors there are in the building. I could only just manage the climb with a suitcase.
Convenient for shops and tube. Quiet area.
Stayed in September 2023
Rocca di Mezzo, Italy
Riga, Latvia
Bruges, Belgium
Rio de Janeiro, Brazil
San Costanzo, Italy
Seagrove Beach, USA
Baleal, Portugal
Hue, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content