138-140 Sussex Gardens, Westminster Borough, London, W2 1UB, United Kingdom
#729 of 1,009 hotels in London
Guests' ChoiceBased on 984 hotel reviews
7.3Cleanliness
8.0
Comfort
7.7
Location
9.1
Facilities
7.1
Staff
7.8
Value for money
7.5
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Benjamin
GermanyBreakfast really should have included tea and some fruit. The coffee was decent, though.
I can confirm the reviews I've read: it's a great area to visit London, sight seeing. It room 205 was very quiet and clean. The people were nice all in all. The breakfast was okay for British standards. I can recommend the place and I'd go there again.
Stayed in May 2024
Reviewed: May 28, 2024
Martin
IrelandLocation, nice staff. Value for money compared to most London accomodation
Stayed in May 2024
Reviewed: May 27, 2024
Maureen
United KingdomQuite dated rooms and breakfast finishes at 9am so no lie ins
Great location and close to Paddington station
Stayed in May 2024
Reviewed: May 26, 2024
Harish
ChileRoom was a bit small, I guess that's because its central London and I guess all hotel rooms are relatively of small size. Breakfast timing was quite early so we ended up eating breakfast outside every day except one day where I made the effort to wake up early. Overall, it's a basic breakfast so don't keep high hopes.
It had the best location, very well connected, 2 blocks away from Paddington station which has direct access to Heathrow express. You can find both train, metro and bus service to anywhere in the city. It was also close to many restaurants, eating joints, grocery store, and lots of other shops to buy souvenirs etc. Hotel agreed to store our bags after checkout, as we had a late evening flight to catch. Both check-in and check-out process were smooth. Front office staff were quite friendly and helpful.
Stayed in May 2024
Reviewed: May 25, 2024
Sara
United KingdomSpace in the breakfast room was limited at times when lots of people came at the same time. It would be nice to have some fruit offered at breakfast, but otherwise really good.
Room was clean and in a great location for travelling around London.
Stayed in May 2024
Reviewed: May 19, 2024
Jennifer
United KingdomNo shower gel in rooms, had to ask at reception for some. Given sachets which were difficult to open... had to stab them with my nail file!
Near Lords cricket ground, & Little Venice area good for bars & restaurants.
Stayed in April 2024
Reviewed: May 13, 2024
Viggo
NorwayA very basic breakfast. No bacon and fried egg. We booked a taxi from the reseption to the train Station when leaving. It was not an normal taxi but a privat car who did not accept any creditcards. Just cash. This should not be the standard when getting a taxi from the Hotel reception!
The room was very nice, and the location was excellent.
Stayed in May 2024
Reviewed: May 9, 2024
Kelly
CanadaGreat location near Paddington station for access to everything in London. Small, friendly hotel. Small room but clean and what you would expect for London. Good, basic breakfast with lovely ladies who made sure you have toast and tea and anything you needed. I would stay again!
Stayed in April 2024
Reviewed: May 3, 2024
Jan
Norwaybreakfast no egg and close to soon 09.00 min close 10:00
Stayed in April 2024
Reviewed: May 2, 2024
James
United KingdomBreakfast didn't offer very much. An option of maybe some cooked food and/or fresh pastries might improve things. No fruit to be seen either. No hot drinks in the room either, which was a little disappointing.
Really comfortable and clean. Staff were all very polite and professional.
Stayed in May 2024
Reviewed: April 27, 2024
Janet
United KingdomThis is a clean, comfortable place in a convenient place to visit London. There are very few options for breakfast. Would have liked tea/ coffee facilities in the bedrooms.
Stayed in April 2024
Reviewed: April 25, 2024
Manoloraposo
United KingdomHeating was turned off during the night
Location
Stayed in April 2024
Reviewed: April 20, 2024
Michael
United KingdomSmall room and very small bathroom.
Close to Paddington Station Clean Lift Friendly kitchen staff
Stayed in April 2024
Reviewed: April 19, 2024
Tony
United KingdomYou had to ring a bell to be admitted into the hotel
Nice period hotel in great location
Stayed in April 2024
Reviewed: April 17, 2024
Dominic
United KingdomNo coffee machine or kettle in room.
Fantastic location and value for money.
Stayed in April 2024
Reviewed: April 12, 2024
Suvi
FinlandThere was a lot of noise from the street, and the walls were paper thin. "Toiletries available" means one bar of soap.
The location close to the Paddington station and Hyde Park is excellent. The breakfast was good enough to get you started, and the ladies in the kitchen were lovely. The "European" plug sockets were a nice touch.
Stayed in April 2024
Reviewed: April 11, 2024
Domhnall
IrelandLocation, cleanliness
Stayed in April 2024
Reviewed: April 10, 2024
Valerii
Serbiawi-fi was slow, no towels for foot, poor sound isolation.
price and location
Stayed in April 2024
Reviewed: April 9, 2024
Katie
United KingdomThe heating was too much but the staffs response was 5/5. They wouldn’t have done more to help
Clean, quiet, tidy location
Stayed in April 2024
Reviewed: April 2, 2024
Joachim
SwedenWhen we missed towels in our room after cleaning was done we were met with arrogance from the owners daughter in the reception and were told to get the towels ourselves because she was on the phone. When we came back one afternoon for a nap our room was occupied by an electrician for over an hour. Our son slept on the bathroom floor..
Perfect location, very tidy and a very polite gentleman working in the reception during afternoon and evening.
Stayed in April 2024
Reviewed: April 2, 2024
Diogo
Belgiumtomorrow's breakfast doesn't have time to go eat. The place to eat is only open from 7:30am to 9:00am. and the space is short and very small for the price that was paid.
the place was excellent to get to. The people who work there are also very polite.
Stayed in April 2024
Reviewed: March 29, 2024
Hugh
AustraliaWell priced. Excellent location. And clean.
Stayed in March 2024
Reviewed: March 28, 2024
Joseph
United KingdomDidnt like that I had to leave my bags in an open hallway when checking in earlier - would have preferred them to be more secure.
Perfect location - easy walking distance from Paddington. TV was very basic. Beds were comfy. Easy check-in procedure. Cheap given volume of similar properties on road.
Stayed in March 2024
Reviewed: March 11, 2024
Heikki
FinlandBreakfast room is too small and there’s room for improvement about the menu; no fresh food (i.e. fruits, vegetables). A/C wasn’t available during our stay.
Good location, clean rooms and friendly staff.
Stayed in March 2024
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