The Square, Buxton, SK17 6BD, United Kingdom
#6 of 7 hotels in Buxton
Guests' ChoiceBased on 2176 hotel reviews
7.3Cleanliness
7.9
Comfort
8.1
Location
9.5
Facilities
7.3
Staff
8.4
Value for money
7.2
Free WiFi
8.1
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End of dialog contentReviewed: 26 June 2024
Steven
United KingdomBreakfast poor delivery customers having to leave their table to find staff when found they were not helpfull
Location
Stayed in June 2024
Reviewed: 25 June 2024
Robin
United KingdomThe dining area was being repaired so breakfast was a little disorganised and we had to wait for some things. The staff were polite but seemed a bit uncertain at times ( could have been new starters).
Fine old hotel in a great location. Room was first rate with a lovely four poster bed and a good en suite bathroom. Reasonable price.
Stayed in June 2024
Reviewed: 24 June 2024
Len
United Kingdomreception/entrance lobby not very welcoming - dowdy and dark other rooms (eg breakfast) in contrast are bright and cheerful
location superb - no need to use car once there room OK though kettle not easily plugged in except when on the floor shower controls are a bit quirky
Stayed in June 2024
Reviewed: 23 June 2024
Janine
United KingdomRoom needed a thorough clean and reconditioning. Wardrobe smelled bad. Needs general refurbishing. Breakfast area chaotic.
Good size room, comfortable mattress. Good location. Quality of food at breakfast, decent sized cup. Staff.
Stayed in June 2024
Reviewed: 22 June 2024
Michael
United KingdomNeeds investment to update/ Renovate everything. Breakfast needs more thought , previous years you had a wider choice
Location
Stayed in June 2024
Reviewed: 20 June 2024
Carol
United KingdomNothing
Location
Stayed in June 2024
Reviewed: 20 June 2024
Ross
United KingdomA bit of faded glory in the restaurant, big hole in the ceiling from a leak above I imagine. A bit soulless as no background music and only 3 or 4 couples in a room that was laid for 75+ guests.
Great location, room was huge, breakfast lovely. Young staff in restaurant efficient & pleasant
Stayed in June 2024
Reviewed: 13 June 2024
Anne
United KingdomLocation excellent Friendly staff and good food
Stayed in June 2024
Reviewed: 11 June 2024
Jayne
United KingdomA little bit dated ( it is an old hotel ) Room didn't look like it had been cleaned thoroughly. Eg. Coffee/tea marks on window sill and bedside table needed wiping. Fluff on carpet like floor hadnt been hoovered. Bed was clean though. We only stayed one night as going to theatre so despite a few niggles it served our purpose.
Staff were extremely friendly. Bed very comfy. Good breakfast . Old and quaint hotel with significant history.
Stayed in June 2024
Reviewed: 6 June 2024
Caroline
United Kingdomreception could have been more informative and friendly. No parking!
historic but tired looking relying on the fact that Mary Queen of Scotts stayed there.
Stayed in June 2024
Reviewed: 6 June 2024
David
United KingdomBreakfast was very poor, had to wait 10 minutes for the breakfast buffet to be topped up, then not everything was there. No alternative to fried eggs, we were told after by the manager that the staff should have offered us this. One big tea pot with only one tea bag in , we had to ask for another one to be added. There was only 2 young boys waiting on the tables, there should have been a senior member of management there to make sure everyone was ok. We told the Assistant Manager when we booked out, he said he would go through and see the staff , too little too late. I wonder if he would later ring us later, but no. I hope they have made some changes, £140 for the room, and £58 for 2 drinks and a bar meal was our treat .
The hotel was lovely, steeped in history, and centrally located to the town of Buxton.
Stayed in June 2024
Reviewed: 4 June 2024
Jackie
United KingdomIt was just a little tired, decor wise but difficult to be anything else with the age of the building.
Staff were friendly. Location was great.
Stayed in June 2024
Reviewed: 4 June 2024
Helen
United KingdomNeeds refurbishing
Location
Stayed in June 2024
Reviewed: 4 June 2024
Sharon
United KingdomVery old but spotless and clean. Very close to Buxton opera house and other amenities.
Stayed in June 2024
Reviewed: 3 June 2024
Adam
United KingdomWe went into the hotel bar to grab a quick snack didn’t have most things on the menu. At 6.30 pm On a Friday the drinks we had were not the best the beer was flat.then the coke in the Jack Daniel’s was also flat and warm. My girlfriend did have the salad the only vegetarian thing they had on the menu they had. Expensive for the little bowl full she had.
Location nice and traditional great value and a beautiful building. Really nice and warm home welcoming feeling throughout the hotel.
Stayed in April 2024
Reviewed: 2 June 2024
Eloise
United KingdomThere was a heated radiator in our bathroom with no window or way to turn the radiator down. This meant the bathroom was really hot whenever you went into it and especially since it’s summer.
Breakfast was lovely, the room was clean. It was really interesting to see that Mary Queen of Scots had stayed here, there were some really cool artefacts in the hallway relating to the hotel and how it used to be.
Stayed in May 2024
Reviewed: 31 May 2024
Paul
United Kingdomtired décor, no chairs in bedroom
Great location
Stayed in May 2024
Reviewed: 30 May 2024
Barbara
United KingdomIt was an ideal location for the theatre which was just across the road. Also a part on both sides which was excellent to walk round very close to shopping area two.
It was very warm and friendly staff, very clean, bedding and towels
Stayed in May 2024
Reviewed: 30 May 2024
Saunders
United KingdomSadly there was one bad point, that was the mattress in our room which was absolutely awful. You could feel every spring in it which meant not a wink of sleep for neither my wife or I.
The staff were all excellent, very attentive and polite. We ate here, the food was very nice but slow coming. It was quite busy in the restaurant which is probably why. The hotel is also perfectly placed for the Opera House.
Stayed in May 2024
Reviewed: 30 May 2024
Michael
United Kingdomcommunal areas (restaurant bathrooms particularly) needed a bit of work.
A historic building with friendly staff. The room was very spacious and comfortable. Rooms were clean.
Stayed in May 2024
Reviewed: 29 May 2024
Sue
United KingdomLift a little temperamental but characterful in keeping with age of building and reception staff handy to sort out
Great location, close to Opera House and Pavilion Gardens. On street parking easy. Spacious room. Friendly bar staff. Good breakfast.
Stayed in May 2024
Reviewed: 27 May 2024
Janet
United KingdomEverything was ok
Good breakfast and location
Stayed in May 2024
Reviewed: 23 May 2024
Lynn
United KingdomWe had room 7 which looked out onto the spar which felt a bit intrusive when people were sat outside.
Location Comfy beds Large room
Stayed in May 2024
Reviewed: 21 May 2024
Maureen
United KingdomApparently the oldest hotel in England! Excellent breakfast, room and en suite. Very central location right by the park and opera house.
Stayed in May 2024
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