The staff were lovely. Very friendly and helpful: great location, comfy beds and nice breakfast

Stayed in May 2024

Breakfast was terrible, cold, service poor

View of lake, disabled parking

Stayed in April 2024

More could be made of the hotel. Residents bar always in darkness and the library is just a room with empty bookshelves and furniture lying around. Also the car parking could be arranged better.

Great location, comfy rooms. Cooked breakfast was very good quality. Friendly reception staff.

Stayed in May 2024

Very shabby and tired bedroom furniture. Bits of the head board kept flaking off onto the pillows. Shower was very weak and took ages to get to temperature and the shower head holes were blocked with black gunk. Public areas were very cold with all the doors left open. Needed a coat to drink in the bar !

Great location with super views over the lake and nice swimming pool, gym and spa facilities.

Stayed in May 2024

Ran out of breakfast tea at breakfast!

Perfect location near to the lakeside walk and attractions

Stayed in May 2024

Room was excellent, but being direct above the sauna and swimming pool, the room was un bearable hot, even with all the windows open and was difficult and uncomfortable to sleep on an evening.

Staff, where great and very helpful

Stayed in May 2024

Nothing always great every time we come

Very clean and staff very polite especially Mia when having breakfast

Stayed in May 2024

Nothing, was all great

The beds were really comfy The pool and spa was excellent The location couldn't be better

Stayed in May 2024

Was very disappointed in the breakfast, I wanted eggs benedict but was not going to pay £5 extra for the sauce. That’s just ridiculous when you are paying just under £200 a night. I went for avocado on toast, there was 1/4 of avocado 1/2 cold tomato, poached egg. 😡

The hotel was nice made good use of the bar in the evening was staying with family (17 of us in total) Only there for 1 night so did not get much chance to explore the hotel. Was only there 17 hours due to a bereavement.

Stayed in April 2024

The range of food in offer was really good.

Stayed in May 2024

Room overall a bit "dated" Indicates a fridge but not one. This is a great pity as it would be a great attraction and benefit No Traditional Beers on tap. This is rather disappointing though decent bottled beers Lift on Spa end unpredictable at best. The other very slow

Good bathroom

Stayed in May 2024

Long way to room

Suits us. Comfortable. Always delivers

Stayed in May 2024

there were hairs in the bath from previous person and dirty tissue at side of bed window was broken

breakfast food was great room a lovely size location fab

Stayed in May 2024

There is evidently a problem recruiting and/or keeping some categories of staff. We were booked in for half board but the set dinner menu was the same each night, with only four dishes on offer for each course to cover the main categories of vegetarian, meat eater, etc. Fine if it changed each night, but it didn’t. The food was ok but not as good as on earlier visits. Still we had a good stay!

Excellent location and very willing staff, who went out of their way to enable ageing parents to be accommodated kindly and sensitively.

Stayed in May 2024

Parking was away but no big deal

Nice view and the food was good at night

Stayed in April 2024

We had a deluxe room with a balcony unfortunately when sat on the seats on the balcony all you could see was a brick wall to see the view of the boats coming and going was to stand up and lean on the wall.The brick wall wants replacing with a glass panel wall.No point paying £1465 for a room with a balcony when you have to stand up for the view when you should have that view relaxing sitting down.Reported balcony light not working not sorted out when we left.I chose the Old Endland for a treat for my wife who has dementia and i am recovering from heart failure.

The location,friendly staff,room sorted daily

Stayed in May 2024

Room was ok on ground floor but one of the first to be passed by other guests. Also the view out across a bituminised rooftop was not great, although there was a partial view of lake and pierhead dock. Breakfast was fine, but changed from the weekend when it was self serve (preferred) to brought to table on the weekdays. A niggling point was that we had to ask for more butter for toast every day, rather than just having a serving each provided at the table. Parking arrangements were awkward and very expensive and the need for a fob to enter wasn't explained...we had to ask. It also meant that we would have had to park outside the hotel, obtain the fob and then drive back to the car park. Just give us the fob before we go out for the day and collect it when we return.

Great location in Bowness centre with easy access to nearby pubs and restaurants. Great views from the restaurant and terrace.

Stayed in May 2024

charging kids for the half board when it was booked on a half board basis was disappointing

Stayed in April 2024

Parking. Both parking location and cost. Hotel is “dated”. Which some might like but not my preference.

Location. That’s what Macdonalds is all about.

Stayed in May 2024

.

Location excellent. Too much waiting in restaurant. Were told to take a seat in the bar but people who came after us were taken straight in by a different member of staff.

Stayed in April 2024

I was not aware there would be a charge for the car park at £20

fantastic location, glad I upgraded the room to a view over the lake.

Stayed in May 2024

No usb in sockets

Ideal location

Stayed in May 2024

A few issues with the lifts whilst we were there, plus a few items had run out at breakfast and not topped up straight away. The sauna was out of action too.

Lovely hotel. Great location. Friendly and helpful staff. Nice breakfast. Handy car park

Stayed in May 2024

Central position

Convenience and parking right in the centre stayed here many times

Stayed in May 2024