Abbey Row, Malmesbury, Malmesbury, SN16 0BW, United Kingdom
#6 of 20 hotels in Malmesbury
Guests' ChoiceBased on 834 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
9.4
Facilities
8.8
Staff
9.3
Value for money
8.2
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End of dialog contentReviewed: 25 June 2024
Alison
United KingdomWe did have quite a lot of road noise below our room and the bar closing time got fairly noisy on one night.
Breakfast was fantastic, the Hotel is beautifully restored with a wonderful history. Our room was huge and very comfortable.
Stayed in June 2024
Reviewed: 25 June 2024
Yvonne
United KingdomTo thick bedding for this time of the year
Character
Stayed in June 2024
Reviewed: 24 June 2024
Julia
United KingdomRoad noise at night at front of building as rooms can’t be double glazed not much can be done about it.
Beautiful old building modernised very tastefully.
Stayed in June 2024
Reviewed: 23 June 2024
Neil
United KingdomReally nice hotel, extremely welcoming staff. The perfect location for a romantic getaway. The room was luxurious and the food was excellent
Stayed in June 2024
Reviewed: 22 June 2024
Mairi
United KingdomNothing.
Very comfortable room and lounges. Staff very friendly and welcoming.
Stayed in June 2024
Reviewed: 21 June 2024
John
United KingdomBar prices
Ambiance of the room Hotel layout Staff
Stayed in June 2024
Reviewed: 20 June 2024
Marina
United KingdomCar park was a bit tight but it’s only a minor issue
Beautiful hotel with very friendly, helpful staff.
Stayed in June 2024
Reviewed: 18 June 2024
Janis
BelgiumNiks
Perfecte setting, boutique hotel, top keuken
Stayed in June 2024
Reviewed: 15 June 2024
Patricia
United KingdomNo problems found
The breakfast was delicious and very polite attentive staff.
Stayed in June 2024
Reviewed: 14 June 2024
Andrea
United KingdomNothing major springs to mind.
We loved the hotel, it was fabulous. The staff were super-friendly and very helpful. The room was lovely, and we loved the quirky design elements. Food was good, breakfast delicious. All in all, it was a wonderful experience.
Stayed in June 2024
Reviewed: 14 June 2024
Lee
United KingdomInitial room we were given was looking into car park and very small .. but we upgraded at a discount to a much nicer room
Breakfast excellent Location excellent
Stayed in May 2024
Reviewed: 9 June 2024
Pietro
United KingdomThe stay was impeccable, staff amazing, rooms perfect
Stayed in June 2024
Reviewed: 8 June 2024
Lumsden
United KingdomThe staff were exceptional dealing with my mother including taking my calls a day printing out information for her to make her stay as good as possible.
Stayed in May 2024
Reviewed: 31 May 2024
Belinda
United KingdomGreat rooms and brilliant decor. Excellent staff and great food! Lovely to sit outside in the front courtyard also!
Stayed in May 2024
Reviewed: 28 May 2024
Alyson
United KingdomTight parking
Very warm welcome and lovely room
Stayed in May 2024
Reviewed: 26 May 2024
Natalie
United KingdomBreakfast buffet was a little sparse. Lovely cooked breakfast though.
Very good staff. Very dog friendly. Very nice rooms and lounges. Very good location.
Stayed in May 2024
Reviewed: 25 May 2024
St
United KingdomThe lady at the restaurant who said we hadn’t booked in and asked us to sit down. No offer of drink or communication for 15 plus minutes. We had to ask and we never had an apology from her. We were woken up a lot as could hear people talking and doors and cars though were I. The coach house. Though a shame there wasn’t better soundproof.
A fabulous venue and friendly staff mostly especially the receptionist and young waitresses and cleaner. The food was exceptional and from cosy and lovely.
Stayed in May 2024
Reviewed: 25 May 2024
Maurice
United KingdomNeed long mirror in room and shower cap for ladies
Nicely done
Stayed in May 2024
Reviewed: 21 May 2024
Bruce
United KingdomCoffee making facilities hidden away in dark cupboard with no light so difficult to interpret.
Excellent breakfast but unusual for ‘full English’ not to include toast.
Stayed in May 2024
Reviewed: 18 May 2024
James
United KingdomThe hotel & friendly service
Stayed in May 2024
Reviewed: 17 May 2024
Sean
United KingdomNothing comes to mind and we will definitely stay again
Absolutely Loved the quirky cosy interiors and warm feel of the entire place including the friendly staff. We've taken some ideas to include in our own home, so impressed.
Stayed in May 2024
Reviewed: 15 May 2024
Graham
United KingdomNothing really...we had a fine stay and would not hesitate in returning.
Truly friendly staff, made us feel very welcome. Whole hotel imaginatively decorated - a combination of tasteful quirkyness. Food was beautifully presented and delicious, but portions could have been larger and the menu choice could do with some expansion to incorporate more vegetarian and vegan options. That said, the kitchen was obliging.
Stayed in May 2024
Reviewed: 14 May 2024
David
United KingdomA pity there was no hot water in the morning for a shower/bath :( Apparently an engineer had been called to fix the fault (extended beyond just our room)
Food (evening meal and breakfast) excellent. Service- staff very friendly and helpful Room - very comfortable, well decorated.
Stayed in April 2024
Reviewed: 13 May 2024
Mark
United KingdomExtract fan on flat roof outside our window a bit noisy due to hot weather we had the window wide open We did find the fan in the Wardrobe next morning
Very well appointed staff excellent Food amazing
Stayed in May 2024
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