Abbey Row, Malmesbury, Malmesbury, SN16 0BW, United Kingdom
#5 of 24 hotels in Malmesbury
Guests' ChoiceBased on 783 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.4
Value for money
8.2
Free WiFi
7.5
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End of dialog contentReviewed: 25 September 2024
Claire
United KingdomQuirky, friendly and fantastic
Stayed in September 2024
Reviewed: 23 September 2024
Richard
United KingdomRain - but Afternoon tea great
Great environment
Stayed in September 2024
Reviewed: 23 September 2024
Adam
United KingdomWider entrance to the car park.
Excellent service throughout stay, attentive staff and a clean room with lovely decor throughout. Good food and service, excellent value for money, a great dog friendly hotel i would recommend to anyone in the future.
Stayed in September 2024
Reviewed: 23 September 2024
Anthony
United KingdomNothing
The Dyson hair dryer and the food. Central location
Stayed in September 2024
Reviewed: 20 September 2024
Anthony
United KingdomBreakfasts and dinner both excellent. Staff very friendly and helpful
Stayed in September 2024
Reviewed: 17 September 2024
Stephen
United KingdomThe new changes.
Character. Have known about the Old bell for 20 years. Has new owners and transformed it!
Stayed in September 2024
Reviewed: 16 September 2024
Susan
United KingdomOnsite parking was very tight
So quirky and characterful
Stayed in September 2024
Reviewed: 15 September 2024
Liam
United KingdomOutside area cushions for chairs / bbq would have been nice.
Lovely house with a lot of thought gone into everything.
Stayed in September 2024
Reviewed: 15 September 2024
Daniel
United KingdomThe new part is ugly/average and seriously desperately over priced for what you get. The room descriptions don’t make the distinction clear.
The old part is truly lovely, historic, perfectly maintained.
Stayed in August 2024
Reviewed: 13 September 2024
Stephanie
United KingdomNothing really.
Room was a character room and yes it had loads of character. It had been refurbished excellently and was warm and quiet - loved it. Staff were excellent, helpful, smart and polite. Loved the whole experience.
Stayed in September 2024
Reviewed: 12 September 2024
Timothy
United KingdomBreakfast (included, otherwise £25pp) was good in parts - excellent yoghurt and fruit, disappointing hot course with firm poached eggs and salty smoked bacon; nice coffee though.
Stayed overnight for an offsite wedding, so didn't really get full use of the Hotel. Room was very comfortable, with good amenities and a great shower. Also nice to have a fan, if only for white noise, though it was quiet anyway. Bright, dramatic furnishings throughout.
Stayed in September 2024
Reviewed: 11 September 2024
Antonio
United KingdomNothing, couldn’t fault it at all
Rooms extremely nice & clean Decor in the hotel is really cool Perfect from staff in regards to bringing dog with
Stayed in September 2024
Reviewed: 10 September 2024
Darryl
United KingdomCharacter and welcoming and friendly staff
Stayed in September 2024
Reviewed: 3 September 2024
Claudinne
United KingdomSome of the rooms face the parking lot which can be a little loud.
Staff was extremely helpful and accommodating.
Stayed in August 2024
Reviewed: 2 September 2024
Williams
United Kingdomall aspects were perfect
Very welcoming and comfortable hotel. Staff were efficient and made sure all was well.
Stayed in September 2024
Reviewed: 2 September 2024
Graham
United Kingdomservice
Stayed in September 2024
Reviewed: 24 August 2024
Jayne
United KingdomStunning
Stayed in August 2024
Reviewed: 23 August 2024
Frances
United KingdomNothing!
Lovely quirky period property, very comfortable and a relaxing place to stay.
Stayed in August 2024
Reviewed: 22 August 2024
Elinor
United KingdomVery lovely old hotel in the middle of no where. Very quiet and relaxing
Stayed in August 2024
Reviewed: 6 August 2024
Arlene
United KingdomWas a Quiz on in the tiger restaurant in the evening which was unfortunate.
Beautiful old building tastefully furnished full of historical interest Rooms are small but interesting
Stayed in August 2024
Reviewed: 4 August 2024
Elizabeth
United KingdomThere wasn't anything we didn't like
Food was excellent, rooms exceptionalyl clean. Staff helpful and welcoming. Would stay again.
Stayed in August 2024
Reviewed: 3 August 2024
Phillip
United KingdomThe stay was during an exceptional Summer heatwave and, while the building is old and staff provided fans, an investment of portable air conditioning units would have made the rooms (particularly on upper floors) more bearable.
The hotel is full of charm and some notable history. Staff are pleasant and seem to go above and beyond for their guests. The location of the stay was in easy access of Chippenham, Cirencester and Bath; these could all be accessed by road or public transport. There are lovely local walks and some fabulous local shops and public houses to peruse.
Stayed in August 2024
Reviewed: 30 July 2024
Chris
United KingdomThere was a coffee maker provided but no coffee and the selection of teas other than english breakfast was a little bizarre. Raspberry and lemonade?
Fantastic old building - lovely room. Ideally located for us to walk to from Womad festival on Sunday night.
Stayed in July 2024
Reviewed: 26 July 2024
Alan
United KingdomSingle room rather small
Excellent staff and good breakfast
Stayed in July 2024
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