Several steps and a long walk to access ground floor rooms. Parking was a little remote. Tables in dining room not easy to sit in a ladylike way.

Lovely location, enjoyed the sea view from the bar. Close to town. Good selection of beers on draught.

Stayed in June 2024

Location nice and peaceful hotel has a lovely view

Stayed in June 2024

too many stairs and turns even on first floor, room was hot and window level was at street level. felt we were in the basement corner, pillows sad, bathroom very small

great location

Stayed in June 2024

Access to allocated rooms. Although there is a lift, to reach it you have to climb several groups of stairs which proved a challenge for my elderly mother who has balance and breathing issues.

Location. The view from the enclosed conservatory is picturesque & exceptional. Room size - really good. We especially loved the complementary biscuits which went down a treat with the tea & coffee👍👏👏👏 Grill room - breakfast & evening meal menu were very good & great value. Very attentive staff - no request went unanswered.

Stayed in June 2024

All good.

Location and attention to detail

Stayed in June 2024

Parking, only room for 9 cars, get there early

Room comfortable, breakfast excellent

Stayed in June 2024

Rather expensive for the size of the room and the food. The young girl behind the bar was quite rude when we asked if they took cash and she said if she took it she couldn't give us change! We did ask about this policy at the reception in the morning and he said he didn't know anything about it and didn't think it was a fact. The barmaid was also serving drinks in the wrong glasses so that the lager she gave us soon went very flat. An American man tried to explain this to her when she gave him the wrong sort of glass but she was rude to him and banged glasses about whilst sighing heavily. I'm sure this is not the kind of behaviour you want to promote in your hotel.

Good central location . Lovely seating area at the front of the hotel giving good views. Restaurant staff friendly.

Stayed in May 2024

Parking was a problem. We had to park quite a way from the hotel but understand you can't create more space.

Location was excellent and great view.

Stayed in May 2024

Room too hot

Great location & stunning area.

Stayed in June 2024

parking was awkward

lovely room, friendly staff. Enjoyable food

Stayed in May 2024

Defective flush mechanism on toilet

Good menus for breakfast and evening meal

Stayed in May 2024

Staff slow and un heplfull

Stayed in April 2024

If you are a regular booking you have to fit around large arranged groups. To be told you cannot book dinner or breakfast at suitable times when you have ongoing travel arrangements is poor, particularly when told it’s because block booking of parties come first. Dining room furniture uncomfortable, tables for two large can’t hear each other over loud guest parties.

Location great, hotel lovely.

Stayed in May 2024

Burger far too dry

Good breakfast

Stayed in May 2024

Great spa facilities. Comfortable room. Great location.

Stayed in May 2024

Parking situation was confusing. Valet parking was really the only option, but this wasn't clear at first. But this was our only complaint.

Location was excellent. Staff was very friendly and helpful.

Stayed in May 2024

Very comfy bed, nice linen, plenty of towels. Breakfast was very good . View from the bar was lovely. Nice to sit and have a drink and watch the boats.

Stayed in May 2024

We checked in on Monday, May 6. Upon check-in I requested a cab at 6:30am the next morning for 6 people. The young woman at reception made a note of it and said that the night shift would take care of it. She asked what time we wanted to eat breakfast. I told her that we would be leaving for a day excursion too early for breakfast on Tuesday but would like 8am breakfast on Wednesday (our check-out day). She was very nice and ordered us take-away breakfasts for the next day (Tuesday) and set us up for 8am breakfast on Wednesday. The next morning we went downstairs about 6:15 to find out that there was no cab nor was one coming. When I inquired of the young man at the desk, he acted like he didn’t know anything about it. He was somewhat rude and told me I should have ordered one the night before. I told him that I had done that. He did try several cab companies but none had cabbies on duty. We had to walk to the ferry station and luckily just made our ferry. The reason I ordered a cab in the first place was because one of our friends had recently had knee replacement surgery and another will be having hip replacement surgery when we get home. Wednesday morning we went down to breakfast at 8am only to be told that our time was at 9:30am. I understand that a large group had arrived and our time had to be changed BUT we had not been informed of this until we showed up at 8. Because our time to check out was delayed, we had to make some other arrangements for the morning

It was very clean. The food was excellent. Gave us a take-away breakfast one morning when we had to leave early, which was a nice surprise.

Stayed in May 2024

Only the weather 😆

Great location, rooms were comfortable, the restaurant in the hotel was very good with a great view from the lounge. Breakfast was excellent and hearty! Staff were friendly and helpful.

Stayed in April 2024

Parking confusion. But will be aware for next time.

Spa was great fun. especially having exclusive use. Some confusion about parking at hotel as we had already parked on street. Breakfast was great and evening meal excellent.

Stayed in April 2024

Only the toilet flush which didn’t work properly and the bathroom was a little small

Excellent waterfront location, lovely staff and gorgeous food!

Stayed in May 2024

The room was a bit small and pokey. But it was nice and clean

The location was very good lovely staff

Stayed in April 2024

Some of the staff attitude

The view over the harbour

Stayed in May 2024

Room temoerature

Room too hot

Stayed in April 2024