The TV was too small for the room. Paint was flaking off the ceiling and moldy around the windows. And wall paper was coming off in the bathroom. The shower cubical was also too small.

The location was ideal for visiting Bingley and the hotel itself was lovely. The continental breakfast was lovely too.

Stayed in September 2024

We have been before and previously enjoyed a drink in the evening in the very nice hotel bar. We were a bit sad this time to find that the bar had closed. I suppose they are economising. Same with breakfast - cooked option no longer available.

We love this hotel, it's got great rooms and history, comfortable beds and really lovely staff and service. Look out for the famous William Morris stained glass windows.

Stayed in July 2024

during the night & morning the room was cold.

the warm & friendly welcome from the lady on reception.

Stayed in September 2024

A lot of stairs if you’re staying in a room at the top but a good workout!

I slept so well in my bed! The location was excellent and the building looks so beautiful. The staff were super helpful with some dietary requirements and worked hard to make something I could eat!

Stayed in September 2024

Shower was terrible,no cooked breakfast and no bar

Good location and staff were friendly

Stayed in September 2024

The fact that there was no cooked breakfast which is always our treat when we’re away on holiday! Very good with the exception of “no cooked breakfast “

The breakfast was lovely!

Stayed in August 2024

No lift, no bar and no hot option for breakfast

Beautiful grade 2 listed building

Stayed in September 2024

Toilet made lot of noise

Lovely poached eggs on toast

Stayed in September 2024

No cooked breakfast available, only a mediocre continental.

Wonderful old building

Stayed in August 2024

Not much. If anything I couldn’t take a shower as the shower door in the bathroom was a bit loose, so I didn’t want to risk flooding the room.

It was a beautiful building, very characterful and, it turns out, quite historic as well

Stayed in August 2024

A fee of £10 for one night only for our dog to stay seemed a bit steep in my opinion 🤔

Nice large room! The fact they accepted dogs! Had both a bath and shower cubicle which was good and water hot at all times. Breakfast although continental was actually quite nice for a change. It was nice to stay in a hotel with a bit of character! Good location with adequate free car parking 👍

Stayed in August 2024

no bar but didnt bother us

beautiful building. lovely rooms

Stayed in August 2024

No bar no restaurant no water in room

Stayed in August 2024

The decor needs some new wall paper & carpets . The breakfast needs looking at, as they ran out of pastries on one of the mornings. But to be fair you couldn’t fault the new lad he got us everything we all needed , but needs more than one person trying to serve & clear away.

The property was amazing, the garden was beautiful kept with some lovely trees.

Stayed in August 2024

I guess mainly some of the dining could be improved a little… It would’ve been nice to have a cooked breakfast on offer. I can’t recall Booking.com saying it was only a continental breakfast, however it was satisfactory. We would also have liked to be able to get a bite to eat or lunch when we arrived after a long journey. But food only seemed available on a Saturday evening and I understand it’s not worth having a chef there if only a few people want to eat during the day. I was surprised that alcohol wasn’t served but it was great that we could bring our own. Soft drinks weren’t available at the bar on Friday evening either as it seemed to be shut, which was a shame, or even a coffee/tea/afternoon tea would have been nice. Booking.com and the leaflet we picked up there don’t mention the above, so it may be worth updating literature so guests’ expectations can be met.

The hotel itself was full of charm and character. The location was great and it was steeped with history which we loved hearing about. All the staff were very friendly and helpful. Nothing was too much trouble and they made our stay most enjoyable. We had the evening meal there on Saturday which was absolutely delicious - all four meals were lovely and credit to the Chef Malcolm who did us proud. The setting was really peaceful and we made use of the garden at the back, particularly with our dogs who enjoyed a little run round there. Maurice made sure that everything ran like clockwork and the night porters looked after us with extra teabags in the evening! We all enjoyed it very much: my mum, dad and daughter. We loved hearing about the history of the place the detailed architecture and olde world charm is still there. The rooms were very spacious. Ours was particularly light and airy. The bathrooms were fine too, basically having everything we needed.

Stayed in August 2024

Lack of staff. Whilst it was a splendid building, it did feel rather tired and in need of some TLC.

Lovely period property. Large room with 4 poster bed a bonus. As expected, only a continental breakfast. It was fine, but nothing special. The staff were very friendly, but the front desk was often left unattended.

Stayed in August 2024

The building was beautiful. It had a lot of history to it. Not enough made of that by the present owners. I had read some information on line, and thought there might be a leaflet in the hotel itself. Restaurant not open. Lots of beautiful Reception rooms not used as no cooking taking place at present. For the future.

The beautiful house. A continental breakfast was included in the price. It was adequate but full size croissants/ pain au chocolat might have been better than the mini ones provided. People would probably be prepared for a better breakfast and the option of a cooked one also. The lady staffing the Reception and breakfast on our first day was very helpful, and she gave us a brief history of the house.

Stayed in August 2024

The only thing that made it 9/10 was we prefer a cooked breakfast and did not realise at the time of booking it was continental breakfast only. If we had we'd have chosen the reduce price room as ours included breakfast which we didn't eat. The room was beautiful but can see where it needs some tlc but that is something that can be done over time. Small things could bump up the star rating very easily, also it was a very hot room which will be fabulous in winter. We could only find one window that could open.

Our room which was room 1 was spacious clean and felt very homely. The mattress and pillows was comfortable. The whole hotel is absolutely beautiful. Also we didn't realise they had a carpark to the side of the hotel until the taxi turned around up there! Plenty of space for bigger vehicles in this carpark , just follow the drive past the hotel on the left.

Stayed in August 2024

The interior is quite dated, the rooms need updating, but I feel that is reflected in the price and is therefore fair. Breakfast was a bit uninspiring and could definitely be improved.

The building is absolutely stunning, the beds were comfortable and whilst the shower was quite old the water pressure was good and there was plenty of hot water. The staff are very helpful. We had dinner there and it was lovely.

Stayed in August 2024

Breakfast options were sparse. No cooked breakfast was a real let down.

Fantastic building, wonderful gardens. The place really oozes old world charm. And it’s spotlessly clean. The room I had was very large and comfortable. Staff fantastic.

Stayed in July 2024

Breakfast was okay - but not great. No hanging space in the bedroom, but only there for 2 nights, so it didn't matter. My room was a bit on the small side - but I was travelling alone, so it was fine. I had some work to do and the desk was a bit small too. However, everything else was so lovely, I didn't care.

Staff were incredibly friendly, helpful and cheerful. It is a beautiful building. Don't stay here expecting chain hotel uniformity. This is a gorgeous. old building and the rooms are beautiful and unique. I enjoyed a peaceful couple of nights here and would love to return - without having to bring work with me.

Stayed in July 2024

No Bar

It was a very good period property and very good and quiet location

Stayed in July 2024

Nothing.

The location was great and the staff were exceptional. A superb experience and and one that everyone would enjoy.

Stayed in July 2024

Nothing really. It was lovely.

The staff were very friendly and accommodating. Nothing was too much trouble for them. The hotel was set in a quiet, peaceful area away from the noise of traffic with a beautiful secluded garden to sit in and enjoy the peace.

Stayed in July 2024