No elevator

The staff was amazing.

Stayed in May 2024

Our room was lovely - bed was comfy and it was very quiet

Stayed in May 2024

hard to find the carpark

room was very comfy

Stayed in May 2024

Nothing

Lovely hotel. Lovely staff, clean, comfortable and lovely location.

Stayed in May 2024

The hotel is specialised on "informal dining" and family party events and two nights out of five there very lound party music going on untill midnight. I was informed about this beforehand, so it did not come as a surprise. If you are having early mornings, be prepared. The breakfast started every day earliest at 8 a.m. so no chance for a breakfast If you have tight morning schedules.

Lovely, cozy hotel. Clean, large room, great staff. Location close to Crosshill station, handy to love around the city.

Stayed in May 2024

The room was too hot, I tried to turn the heating down but it wouldn't go off so ended up having to open the windows which defeats the purpose

The friendliness of the staff and the room was fantastic

Stayed in May 2024

N/A

Traditional, and clean and close to my intended destination

Stayed in May 2024

Not an issue for us but the beautiful staircase could be challenging for older people or if you have lots of bags as there is no lift.

Very spacious room with large bathroom. Breakfast had good options & the staff were friendly and welcoming.

Stayed in May 2024

No trouser press

Lovely hotel, attentive staff.

Stayed in April 2024

Food menu a little short on options but food was good

Clean friendly and modern.

Stayed in April 2024

Stairs stairs more stair very narrow and windey brother has bad mobility And found difficulty as no lift on asking was told There was floor acces rooms

Rooms clean and comfortable close train station Lovely grounds be nice in summer Staff very pleasant and helpful

Stayed in April 2024

The only issue I have is that the beds could have been comfier. They are not of a very good quality. It is the only let down, but ofcourse a very important one. They definitely put in alot of effort to make it a nice place to stay, but that is a let down. That being said, it is still comfier than alot of places and it's not the worst! With the duvet underneath me I slept well.

This hotel is great! It exceeds expectations for accommodation in this price range. I stay here almost everytime I come to the city. It is absolutely value for money. It is kept clean, in comparison to all the other hotels I've stayed in, this is up there for being well maintained and hygenic! The rooms have a touch of luxuriousness. The staff are very friendly and make you feel comfortable and welcome. There is a nice bar area that is very comfortable, and a beautiful outdoor beer garden. I haven't been in the restaurant area so I can't comment on that.

Stayed in April 2024

There wasn't a car park but park is free on the hotel's side road The restaurant did not have many options for vegetarian & hallal people, but staff were very friendly and even offered to talk to the kitchen to try to find something for us. In the end it wasn't needed but it was really nice of the lady.

The hotel itself is very fancy. When we got into our rooms we could not believe how beautiful they were! I particullarly felt like in a mansion. For the price paid I wouldn't expect such a great room. Staff is very helpful and friendly. This hotel have the most spacious & comfortable rooms with nice windows and amazing showers. They had absolutelly all toiletries a person need. Other hotels only have liquid soap and shampoo whereas this one have moisturizer and conditionator as well. I super reccomend this hotel and I definitelly will go back !

Stayed in April 2024

2 flights of stairs with heavy bag . No lift. Tv small.

Nice big room, very quiet. Good blackout curtains. Breakfast good choice.

Stayed in April 2024

The road is close and a bit noisy.

Really nice welcome. Great stay. I recommend.

Stayed in April 2024

I had to really think to find something I would improve. Softer loo roll (it’s not the really horrible paper stuff but not as soft as my own at home), and the bedding is a little heavy on polyester but perfectly fine.

Lovely, friendly staff, from reception to the bar/restaurant all the way to the night porter. They couldn’t do enough to make our stay excellent.

Stayed in April 2024

Pillows a bit too soft Only staying one night ! Limited menu and only one dairy free option Nit picking to have enough review words !

Room perfect Menu limited but every course was good Stafff very attentive and the courtesy call when you arrive in your room a welcome caring touch

Stayed in April 2024

Wet room shower was not plumbed properly and we found the floor very wet with retained water which was a hazard

Hotel was chosen for location

Stayed in April 2024

bed could have been a little comfier but honestly it was fine, it's a really lovely hotel

perfect location for southside, super nice staff, really nice room with a lush bathroom I think it had underfloor heating as well, so good for what I paid as well!!

Stayed in March 2024

Lack of lifts.

Lovely room. Lovely breakfasts and good dinners. Perfect location for us.

Stayed in April 2024

Rooms very small , tiny tv’s

Lovely small hotel with beautiful features ,

Stayed in April 2024

Room was very hot

Nice hotel

Stayed in April 2024

Parking on the roadside was a bit random

Evening Meal was very good

Stayed in April 2024

More draws for clothes.

Stayed in April 2024